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Manager Systems Support Engineer Jobs in Dallas, TX

Helenoftroy

Manager, Systems Architecture

Dallas, TX · On-site +1

Manager, Systems Architecture Department: IT What you will be doing: As Manager, Systems ... Produce and maintain clear architecture documentation (e.g., Confluence) to support engineering and ...

smart folks inc

GCP Support Engineer

Dallas, TX · On-site

GCP Support Engineer Location: Remote Duration: Full-time * 8+ years' System Administration and custom solution development experience with a focus on collaboration applications including, but not ...

smart folks inc

GCP Support Engineer

Dallas, TX · On-site

GCP Support Engineer Location: Remote Duration: Full-time * 8+ years' System Administration and custom solution development experience with a focus on collaboration applications including, but not ...

Helen of Troy

Manager, Systems Architecture

Plano, TX · On-site

$159K/yr

Manager, Systems Architecture Department: IT What you will be doing: As Manager, Systems ... Produce and maintain clear architecture documentation (e.g., Confluence) to support engineering and ...

Turvo

Customer Support Engineer

Dallas, TX · Remote

$60K - $100K/yr

About Turvo Turvo provides a collaborative Transportation Management System (TMS) application ... About this Role We are seeking a highly customer-centric Customer Support Engineer who is a product ...

IT America Inc

Murex Support Engineer

Dallas, TX · Remote

Murex Support Engineer Location: Remote, USA Duration: Long term contract Role Summary: We are ... system issues * Interest in developing skills around environment management and automation ...

Vizient, Inc.

Development Support Engineer

Irving, TX · On-site

$77K - $135K/yr

Analyze platform dependencies, workflows, monitoring events, and system health indicators to ... Familiarity with ITSM/ITIL processes, Incident Management, Problem Management, Root Cause Analysis ...

MBR Partners

Core Network Support Engineer

Dallas, TX

$80K - $90K/yr

Customer Support Engineer Reports To: Regional Support Manager Position Summary The Customer ... Utilize case management systems to document activities, action plans, and status updates. * Ensure ...

Vizient

Development Support Engineer

Irving, TX

$77K - $135K/yr

Analyze platform dependencies, workflows, monitoring events, and system health indicators to ... Familiarity with ITSM/ITIL processes, Incident Management, Problem Management, Root Cause Analysis ...

Vizient, Inc.

Development Support Engineer

Irving, TX · On-site

$77K - $135K/yr

Analyze platform dependencies, workflows, monitoring events, and system health indicators to ... Familiarity with ITSM/ITIL processes, Incident Management, Problem Management, Root Cause Analysis ...

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Showing results 21-40

All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Dallas, TX

Manager Systems Support Engineer information

See Dallas, TX salary details

$19

$42

$75

How much do manager systems support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for manager systems support engineer in Dallas, TX is $42.43, according to ZipRecruiter salary data. Most workers in this role earn between $31.39 and $48.03 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Dallas, TX? For Manager Systems Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Dallas, TX look for? The top searched job categories for Manager Systems Support Engineer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Manager Systems Support Engineer jobs? Cities near Dallas, TX with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in Dallas, TX as of June 2026, with employment types broken down into 71% Full Time, 19% Part Time, and 10% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $88,255 per year, or $42.4 per hour.

Bilingual Technical Support Engineer (Spanish/English)

Procom Consultants Group

Plano, TX • On-site

Contractor

Re-posted 15 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Bilingual Technical Support Engineer (Spanish/English)


On behalf of our client, Procom Services is searching for a Bilingual Technical Support Engineer for a contract opportunity in Plano, TX.


Technical Support Engineer Job Details


This is a Tier II/Product Specialist Support role. Your main responsibility is to provide technical support to both internal and external client customers. The Technical 

Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, 

and fellow technical support engineers. Technical Support Engineers are also relied on as subject matter experts in their fields, proactively documenting technical 

solutions as well as creating and delivering training around their area of expertise. 


Technical Support Engineer Mandatory Requirements


Fluent in Spanish(speak, read, write) 

Excellent verbal and written communication skills 

Strong, proven, customer service soft skills 

Ability to multi-task, prioritize job requirements, and meet deadlines 

Strong personal organization skills 

Ability to effectively communicate status updates to various audiences, including customers, sales, management, and peers. 

Strong documentation skills 

Friendly and approachable personality with positive attitude 

Strong troubleshooting/systematic fault isolation skills 

Ability to maintain poise and professionalism under pressure 

Ability to provide technical training to groups of students 

Self-motivated 

Willingness to work after hours as needed for high severity issues 


ePO 

Knowledge of TCP/IP and LAN technologies 

Understanding of windows Operating system 

Understanding of Non-Windows Operating system 

Knowledge of SQL 

Basic understanding of how LDAP works 

Good understanding on how to use SysInternal tools 

Knowledge of MSI installer and MSI logs 


MVM 

Knowledge of TCP/IP and LAN technologies 

Working knowledge of SQL 

Understanding of Windows Operating system 

Understanding of Linux Operation systems 

Working knowledge of server and PC Hardware 

Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA) 


VSE/Malware 

In depth knowledge of Windows operating systems 

General knowledge of Linux/Unix beneficial 

Higher level knowledge of Malware and the tools used to locate samples 

Ability to use common debug tools for analyzing dumps 

Understanding of networking concepts 

Understanding of system hardware functionality 

Basic understanding of VMWare environments


Bilingual Technical Support Engineer Assignment Start Date

ASAP


Bilingual Technical Support Engineer Assignment Length

6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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