1

Manager Systems Support Engineer Jobs in Virginia

Job Title- Support Engineer Project Location - Rockville, MD or Tysons Corner, VA - Hybrid Duration ... system behavior and architectural patterns Work Environment: * Reports to Engineering Manager

You must have at least 1+ years of experience using AWS or equivalent cloud service management ... Experience monitoring technical system health metrics and interpreting performance dashboards

$72K - $90K/yr

HII supports the Department of Energy's national security mission through the management and ... In this role, the engineer will serve as the C4I Systems Global Command and Control System (GCCS ...

Log, manage, and update support tickets in line with SLAs * Liaise with internal teams and external ... Maintain accurate, clear, and accessible system records * Ensure documentation is up to date and ...

Under the direction of the Manager of Support and Training, and with guidance from the Associate ... Background in QA, systems analysis, or light development * Familiarity with user research methods ...

Under the direction of the Manager of Support and Training, and with guidance from the Associate ... Background in QA, systems analysis, or light development * Familiarity with user research methods ...

You must have at least 1+ years of experience using AWS or equivalent cloud service management ... Experience monitoring technical system health metrics and interpreting performance dashboards

Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ... Maintain accurate, clear, and accessible system records * Ensure documentation is up to date and ...

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a ...

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft ... Document system issues resulting in system outages and coordinate change though change management ...

Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ... Maintain accurate, clear, and accessible system records * Ensure documentation is up to date and ...

Support Engineer

Vienna, VA ยท On-site

$75K - $100K/yr

Our platform doesn't just assure system correctness and reliability, it exists because developers ... triage, escalation management, resolution tracking, and communication * Contribute to the ...

next page

Showing results 1-20

Manager Systems Support Engineer information

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are the most commonly searched types of Systems Support Engineer jobs in Virginia? The most popular types of Systems Support Engineer jobs in Virginia are:
What are popular job titles related to Manager Systems Support Engineer jobs in Virginia? For Manager Systems Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Virginia look for? The top searched job categories for Manager Systems Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Manager Systems Support Engineer jobs? Cities in Virginia with the most Manager Systems Support Engineer job openings:
Systems Engineer Technical Specialist (TD Support) with Security Clearance

Systems Engineer Technical Specialist (TD Support) with Security Clearance

Arcfield

Chantilly, VA โ€ข On-site

Other

Medical, Life, Retirement, PTO

Posted 23 days ago


Job description

Overview Arcfield was purpose-built to protect the nation and its allies through innovations in digital transformation, space mission engineering and launch assurance, miniaturized sensors and satellites, advanced modeling and simulation, cybersecurity, and conventional and hypersonic missile support. Headquartered in Chantilly, VA with 16 global offices, Arcfield employs more than 1,500 engineers, analysts, IT specialists, and other professionals with more than 60 years of collective proven experience supporting missions in cyber and space defense, space exploration, hypersonic and nuclear deterrence and warfighter readiness. Visit arcfield.com for more details. Responsibilities The Systems Engineer will support the Sponsor's TD as a critical member of the team in the review of cyber systems. The candidate will be responsible for a wide range of duties including assessment, verification, and validation of information systems. Responsibilities for this position include, but are not limited to the following: * The SE will review system architecture, design documentation, and security processes.
* Develop and administer requirements for cyber tools.
* Perform system assessment to support validation of information systems.
* Work with inter-agency partners to develop technical strategic plans and coordination of cyber strategies.
* Support operations governance.
* Stay abreast of emerging technologies across technical domains.
* Serve as a technical liaison between Divisions and Branches.
* Develop CONOPS documentation.
Qualifications * Must possess and be able to maintain a TS/SCI clearance with Polygraph.
* BS 10-12, MS 8-10, PhD 5-7 or equivalent experience Business, Computer Science, Information Systems, Engineering, or a scientific or technical discipline.
* Ability to develop well documented, actionable, measurable, testable, traceable requirements supporting Sponsor development activities
* Demonstrated successful experience in applying critical thinking in analyzing Sponsor project and programs to identify technical risks that may impact successful delivery of the Sponsor developed capability.
* Demonstrated successful experience in development of Concept of Operations diagrams utilizing industry best practices through coordination with project stakeholders
* Demonstrated successful experience forecasting technologies and products that are related to and would advance the Sponsors mission area.
* Demonstrated successful experience in providing independent assessment of projects relating to technical risk and providing suggestions for potential improvement on technical functionality.
* Demonstrated successful experience developing comprehensive project plans that transition cyber research concepts into mission ready capabilities
* Demonstrated successful experience working with Test Teams to create ad hoc test cases to fully characterize developed offensive cyber capabilities
* Demonstrated successful experience working with IC or DoD targeting officers to identify new opportunities to enable technical operations to include access, exfil, collection and covert action.
Equal Pay Act This is the projected compensation range for this position. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, Arcfield invests in its employees beyond just compensation. Arcfield 's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long-Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. Min: $145,200.96Max: $234,866.03 EEO Statement We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.