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Manager Real Estate Call Center Jobs (NOW HIRING)

Home Depot

Sr. Manager, Real Estate

Atlanta, GA · On-site

Anchoring or co-anchoring retailer or shopping center development. Key Responsibilities: * Acquires ... Conducts site visits and guides Real Estate Managers in the overall development of selected sites.

Catalyst Brands

Senior Manager Real Estate

Dallas, TX · On-site

$97K/yr

Overview The Real Estate Senior Manager will report to the VP of Real Estate. This role is responsible for Reviewing and negotiating all real estate and site development opportunities, including REA ...

Catalyst Brands

Senior Manager Real Estate

Dallas, TX · On-site +1

$97K - $162K/yr

Overview The Real Estate Senior Manager will report to the VP of Real Estate. This role is responsible for Reviewing and negotiating all real estate and site development opportunities, including REA ...

Catalyst Brands

Senior Manager Real Estate

Dallas, TX · On-site

$97K/yr

Overview The Real Estate Senior Manager will report to the VP of Real Estate. This role is responsible for Reviewing and negotiating all real estate and site development opportunities, including REA ...

Catalyst Brands

Senior Manager Real Estate

Dallas, TX · On-site +1

$97K - $162K/yr

Overview The Real Estate Senior Manager will report to the VP of Real Estate. This role is responsible for Reviewing and negotiating all real estate and site development opportunities, including REA ...

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Manager Real Estate Call Center information

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$29.5K

$63.8K

$109.5K

How much do manager real estate call center jobs pay per year?

As of Jun 14, 2026, the average yearly pay for manager real estate call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What does a Manager Real Estate Call Center do?

A Manager Real Estate Call Center oversees the daily operations of a call center that handles inquiries related to real estate services, such as property listings, buying, selling, and rentals. They are responsible for supervising staff, ensuring customer satisfaction, managing workflows, and implementing strategies to improve efficiency and sales. Additionally, they analyze performance metrics, provide training, and address escalated customer issues to maintain high service standards. The role requires strong leadership, communication, and problem-solving skills.

What is the difference between Manager Real Estate Call Center vs Real Estate Customer Service Manager?

AspectManager Real Estate Call CenterReal Estate Customer Service Manager
Primary FocusOverseeing call center operations, managing agents, and ensuring call qualityManaging customer service teams, resolving client issues, and maintaining client satisfaction
Work EnvironmentCall center setting, often in a corporate officeOffice-based, client-facing interactions, often in real estate agencies or firms
Required CredentialsExperience in call center management, real estate knowledge beneficialCustomer service experience, real estate industry familiarity advantageous

The Manager Real Estate Call Center primarily focuses on managing call center operations within the real estate industry, ensuring efficient communication and call quality. In contrast, the Real Estate Customer Service Manager emphasizes direct client interactions, resolving issues, and maintaining customer satisfaction. Both roles require strong management skills and industry knowledge but differ in their daily responsibilities and work environment.

What does a manager do in a call center?

A manager in a call center oversees daily operations, manages staff, ensures customer service standards are met, and implements policies to improve efficiency. They often analyze performance metrics, handle escalations, and coordinate training to maintain a productive work environment.

How to make $100,000 your first year in real estate?

For a Manager in a real estate call center, earning $100,000 in the first year typically involves developing strong sales skills, building a large client network, and consistently closing high-value deals. Success depends on effective communication, understanding market trends, and leveraging CRM tools to manage leads efficiently.

What is the highest paid position in real estate?

In real estate, the highest paid positions are typically executive roles such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) of large real estate firms, or top-producing real estate brokers and agents who handle high-value transactions. These roles often require extensive experience, strong negotiation skills, and a deep understanding of the market, with compensation often based on commissions, bonuses, or salary packages.

How does a Manager of a Real Estate Call Center typically collaborate with sales agents and property managers?

As a Manager of a Real Estate Call Center, you will regularly coordinate with sales agents and property managers to ensure leads are properly qualified and client inquiries are addressed efficiently. This collaboration often involves organizing regular meetings, sharing feedback from customers, and streamlining communication channels to support the sales pipeline. Effective teamwork is essential to align call center objectives with broader real estate goals, ensuring that information flows smoothly and clients receive timely, accurate responses. Building strong relationships across departments also helps address any challenges quickly and improves overall client satisfaction.

What are the key skills and qualifications needed to thrive as a Manager of a Real Estate Call Center, and why are they important?

To thrive as a Manager of a Real Estate Call Center, you need expertise in real estate processes, call center operations, and team leadership, often supported by a degree in business or a related field. Familiarity with CRM systems, call management software, and performance analytics tools is typically required. Strong communication, conflict resolution, and motivational skills help you lead teams and deliver excellent customer service. These competencies are crucial for optimizing team performance, ensuring client satisfaction, and driving business growth in a competitive real estate market.

What is the highest paying call center job?

The highest paying call center jobs are typically managerial roles such as Call Center Manager or Customer Service Director, which can earn six-figure salaries depending on experience and location. These roles often require strong leadership skills, industry knowledge, and experience managing large teams or operations.
More about Manager Real Estate Call Center jobs
What cities are hiring for Manager Real Estate Call Center jobs? Cities with the most Manager Real Estate Call Center job openings:
What are the most commonly searched types of Real Estate Call Center jobs? The most popular types of Real Estate Call Center jobs are:
What states have the most Manager Real Estate Call Center jobs? States with the most job openings for Manager Real Estate Call Center jobs include:
What job categories do people searching Manager Real Estate Call Center jobs look for? The top searched job categories for Manager Real Estate Call Center jobs are:
Manager Real Estate Call Center jobs near you
Infographic showing various Manager Real Estate Call Center job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.
Real Estate Coordinator - US Based Remote

Real Estate Coordinator - US Based Remote

Anywhere Real Estate

Remote

Full-time

Posted 16 days ago

Anywhere Real Estate rating

8.0

Company rating: 8.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

49th of 154 rated real estate companies

Job description

Job Description
About the Role
The Real Estate Coordinator is a frontline role supporting customers at the beginning of their real estate journey. Working in a fast-paced, call center-style environment, this position manages a high volume of inbound and outbound calls while helping customers navigate available real estate services and referral options.
This role blends customer service, consultative conversations, and case management. It is ideal for someone who enjoys phone-based work, thrives in a structured environment, and takes pride in delivering a positive and consistent customer experience.
This position requires the selected candidate to work within Eastern or Central Time Zone hours.
Our process includes a HireVue assessment for all applicants for this requisition. Our recruiting team reviews each submission, and selected candidates will have the chance to meet with a member of the team.
What You'll Do
  • Serve as the first point of contact for customers entering the real estate referral process, primarily through inbound and outbound phone calls
  • Verify customer information and clearly explain next steps, timelines, and available real estate services
  • Conduct real estate needs assessments to understand customer goals, preferences, and transaction requirements
  • Promote and place referrals for Cartus and Anywhere Real Estate affiliated products and services, including departure and destination broker referrals, mortgage, title, insurance, and CartusConnect, in alignment with client guidelines
  • Obtain customer consent for referrals to affiliated companies and ensure all placements comply with policy and documentation requirements
  • Manage an active and evolving caseload, maintaining timely and proactive follow-up to support customer satisfaction and agent engagement
  • Accurately document customer interactions, referrals, and updates across multiple systems and CRM tools
  • Partner with Cartus consultants and internal colleagues to address agent, brokerage, or referral-related questions
  • Work toward established service, quality, and productivity metrics in a structured, performance-driven environment

Qualifications
  • 2-3 years of customer service experience required; call center, inside sales, financial services, or retail experience strongly preferred
  • High school diploma required; some college preferred
  • Real estate knowledge (buying, selling, or mortgage processes) preferred but not required
  • Strong verbal and written communication skills
  • Comfort navigating multiple digital platforms; experience with CRM systems, Microsoft Office Suite, or Google Workspace strongly preferred
  • Demonstrated ability to multi-task, manage competing priorities, and maintain accuracy in a fast-paced environment
  • Professional, courteous communication style with a strong focus on customer service
  • Regular and reliable attendance and punctuality
  • Commitment to diversity, equity, and inclusion

About Us
Our Leads Group is a dedicated organization within Anywhere focused on delivering high-quality, high-converting leads to Anywhere affiliated brokers and agents across Anywhere's six residential real estate brands. The Leads Group oversees numerous national real estate programs offering consumers a distinct value proposition when completing one of the largest financial transactions of their life by providing access to a top-tier affiliated agent from one of Anywhere's owned and franchise brands as well as, in some cases, a cash back or equal benefit upon a closed transaction where permitted. The Leads Group is committed to optimizing lead generation marketing, technology, and outcomes across Anywhere.
Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
At Anywhere, we are empowering everyone's next move - your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report.
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
  • Great Place to Work
  • Forbes World's Best Employers
  • Newsweek World's Most Trustworthy Companies
  • Ethisphere World's Most Ethical Companies

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