Manager Of Training Jobs (NOW HIRING)

We are Snooze, the OG brunch leaders who havenever stopped flipping the script on breakfast, powered by culinary creativity,unmatched hospitality, and a passion for our communities.Our Snoozersbring their authentic selves to work every day. This allows us to serveour Guests through genuine care and radical hospitality.

Joining Snooze means joining a team thatdisrupts the ordinary. Our menu is built on responsibly sourcedingredients-cage-free eggs, respect for animal welfare, and no added hormonesor antibiotics-and bold ideas that energize Snoozers and Guests alike. Ourimpact goes beyond the plate, we've invested over $1M into local communitiesand created inclusive, vibrant spaces for the neighborhoods we serve.

We know that, just like pancakes, our people are better with passion,purpose, and pride.Here, you'll find more than a job. You'll find a placeto fuel your future, be celebrated for who you are, and help us make morningsbrighter, bolder, and better for everyone.Will you join us?

The Senior Manager of Training reports to theSenior Director of Training & New Restaurant Execution and plays a key rolein bringing Snooze's people-first culture to life through learning anddevelopment. This role leads the vision and execution of training programs thatequip Snoozers with the skills, confidence, and know-how to deliver standoutbrunch experiences every day.

By creating scalable, easy-to-use trainingtools and programs, this leader helps ensure every restaurant is able toconsistently execute at a high level. As a trusted partner to Operations andcross-functional teams, the Senior Manager of Training connects big-picturepriorities to what actually happens in our restaurants. They remain closelyconnected to the field to keep things real, relevant, and always improving.Ultimately, this role helps Snooze grow in a way that stays true to who we arethrough fueling our people, strengthening our culture, and making every morninga little brighter for our Guests.

Training Strategy & Impact

• Own the strategic roadmap for operationaltraining, including annual priorities and long term capability development.
• Develop, oversee, and continuously evolve thecompanywide operational training framework, ensuring alignment acrosspositional, management, and specialinitiative training.
• Create and manage training governance,including standards, decision criteria, and accountability mechanisms.
• Establish success metrics for operationaltraining programs and evaluate performance against business outcomes such asexecution consistency, adoption, and restaurant performance.
• Serve as a strategic thought partner toOperations, People, and executive leaders, guiding training priorities andensuring capability development supports current and future business needs.

Training Design, Delivery & Program Execution

• Lead the execution of technical, behavioral, and cultural trainingprograms that drive consistent restaurantlevel performance and support Snooze's key business initiatives.
• Design, deliver, and continuously improve scalable operational trainingsolutions for hourly and management roles, ensuring training is practical,brandaligned, and impactful at the restaurant level.
• Partner closely with Instructional Design to translate operational needsinto effective learning solutions across facilitated training, video content,and LMSbased resources.
• Direct the Snooze train-the-trainer program by setting educationstandards, leading certifications and recertifications, and partnering withOperations leaders to ensure quality, consistency, and engagement.

Leadership Development & Team Management

• Lead, develop, and inspire a team of training leaders and specialists,establishing clear expectations, performance standards, and development plansaligned to business priorities.
• Serve as a handson training partner to restaurant leaders by providing tools, guidance,and coaching that build confidence, capability, and accountability.
• Contribute to leadership development initiatives such as Study with aFork by supporting curriculum delivery, facilitation, and experiential learningcomponents.

Field Partnership & Operational Execution

• Maintain a strong connection to the field through regular restaurantvisits and observation, using firsthand insights to inform training updates andcoach leaders on execution.
• Support New Restaurant Openings by partnering with the NRO team toensure training readiness, alignment, and strong ontheground execution during openings and followup support.
• Demonstrate flexibility to support special projects and evolvingoperational needs, including time in restaurants to coach, support, andreinforce training execution.

Cross-Functional Collaboration & Business Operations

• Influence and manage assigned operational training budgets, balancingcost awareness with the need to deliver effective, highimpact learning solutions.
• Partner with Operations leaders to ensure alignment, quality, andconsistency of training execution across the business.
• Collaborate across teams to ensure training solutions support broaderbusiness initiatives and operational priorities.

• Competitive AnnualSnooze Incentive Bonus Program
• Snooze Work Hard,Play Hard Days (Unlimited Time-off Program)
• Competitive Health,Dental, Vision, Pet, and Accident Insurance Plans with employer contribution
• Employer Paid ShortTerm Disability and Life insurance benefits
• 401k/Roth 401k Plans
• Five (5) paid sickdays within a calendar year
• Paid Holidays(Mothership Holiday Schedule), Birthday, and Snooze Anniversary Date
• Snooze Cell Phone andInternet Reimbursements
• Snooze Meal Benefitsfor yummy Snooze Food
• Other benefits includefield trips, community engagement, and personal and professional growth

• Strong functionalrestaurant expertise exhibiting the Best of the Best technical skills in hourlyand managerial roles, with the ability and desire to learn.
• Excellent written,verbal, and visual communication skills, including presentation delivery infront of a mixed audience
• Creative, whimsical,and lighthearted mindset in content building to meet brand identity
• Collaborative mindsetwith the ability to manage multiple stakeholders and priorities
• Detail-oriented, organized,and committed to quality
• Excellent timemanagement skills with the ability to manage multiple projects at once
• Acts with the highestdegree of integrity
• Good judgment withthe ability to make timely and sound decisions
• Strong relationship-buildingskills, problem-solving skills, and ability to present solutions fororganization and efficiency
• Demonstrated abilityto manage a project to provide deliverables within a specified timeframe
• Aptitude to quicklymaster an evolving business environment
• Ability to have fun,dance, and laugh under/during stressful situations (yes, seriously)

• 6+ years of directrestaurant experience in hourly or managerial roles
• 4+ years of directtraining application experience, including execution of training tools andsystems within hospitality or relevant industry
• 3+ years working in aleadership position that includes direct supervision of others and strategicexecution of company goals
• Must be authorized towork in the United States
• Extensive expertisewith Microsoft Office Suite (including but not limited to Word, Excel,PowerPoint, and Teams)
• Experience with AdobeCreative Cloud (Including, but not limited to, InDesign, Adobe Captivate,Illustrator, and Photoshop)
• Experience with othereLearning authoring and content tools (including but not limited to SCORM, Articulate,Lessonly, Storyvine, Brainshark, etc.)
• Experience withWisetail LMS and Operations Platform (not required, but preferred)
• Must be authorized towork in the United States

• Must have the staminato work 45 to 55 hours per week
• The travel requiredfor this position is approximately 10%, and you must be able to travel for upto 5 days at one time (air, car, bus, train, and weekend travel all required)
• Home base is inDenver, CO, at the Snooze Restaurant Support Center