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Manager End User Computing Jobs in California (NOW HIRING)

Cognizant

End User Computing Manager

Santa Clara, CA · On-site

$136K/yr

The End User Computing (EUC) Manager will lead and oversee Deskside and Field Services operations, ensuring high-quality end-user support and operational excellence across remote and on-site ...

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Manager End User Computing information

See California salary details

$74K

$118.5K

$154.9K

How much do manager end user computing jobs pay per year?

As of Jun 24, 2026, the average yearly pay for manager end user computing in California is $118,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager End User Computing, and why are they important?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a Manager of End User Computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a Manager of End User Computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in California? For Manager End User Computing jobs in California, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in California look for? The top searched job categories for Manager End User Computing jobs in California are:
What cities in California are hiring for Manager End User Computing jobs? Cities in California with the most Manager End User Computing job openings:
Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in California as of June 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $118,515 per year, or $57 per hour.
End User Computing Manager

End User Computing Manager

Cognizant

Santa Clara, CA • On-site

$136K/yr

Full-time

Posted 8 hours ago

Cognizant rating

7.5

Company rating: 7.5 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

37th of 57 rated business consultants

Job description

Job Summary:
Cognizant is seeking an End User Support Manager for a full-time opportunity. The End User Computing (EUC) Manager will lead and oversee Deskside and Field Services operations, ensuring high-quality end-user support and operational excellence across remote and on-site environments.
Responsibilities:
• Lead and manage EUC operations, including deskside support, field services, and Tech Lounge activities, ensuring consistent and high-quality end-user experience.
• Oversee end-user support across multiple channels (phone, email, remote tools, and in-person), ensuring SLA adherence and user satisfaction.
• Drive efficient user onboarding processes, including account provisioning, device setup, and software deployment.
• Manage enterprise endpoint ecosystem, including deployment and administration of devices using MDM platforms such as Jamf and Microsoft Intune
• Ensure effective troubleshooting and resolution of endpoint issues related to configuration, connectivity, and security compliance.
• Oversee support for workplace infrastructure, including printers, AV systems, and conference room technologies.
• Govern endpoint lifecycle management, including imaging (PXE, Autopilot, Mac imaging), patching, upgrades, and asset refresh programs.
• Provide oversight on tools such as SCCM and Intune for software distribution, patch management, and device compliance.
• Collaborate with cross-functional IT teams to resolve escalations and drive continuous service improvements.
• Ensure accurate documentation of incidents, resolutions, and knowledge articles within the ticketing system (e.g., ServiceNow)
• Drive IT Asset Management (ITAM) practices, ensuring full lifecycle tracking from procurement to retirement.
• Maintain data integrity of CMDB, ensuring accurate and up-to-date configuration and asset records.
• Enforce adherence to organizational policies, security standards, and audit requirements.
• Manage on-call rotations and ensure availability of after-hours support coverage.
Qualifications:
Required:
• Authorized to work in the US.
• Strong experience in EUC/Deskside/Field Services management.
• Expertise in MDM tools (Jamf, Intune) and endpoint management (SCCM, Intune).
• Solid understanding of device imaging and deployment technologies (PXE, Autopilot, Mac imaging).
• Hands-on experience in AV support and workplace technology management.
• Strong knowledge of ITIL processes, ServiceNow, and ITAM/CMDB best practices.
• Excellent stakeholder management, communication, and team leadership skills.
Company:
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era. Founded in 1994, the company is headquartered in Teaneck, USA, with a team of 10001+ employees. The company is currently Late Stage.

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