Client Success Manager
Davenport, IA · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Davenport, IA · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
As the Success Manager you will be responsible for assuring the success of children and youth ... customers we serve. As a valued team member, you are eligible for: * Medical, dental & vision ...
As the Success Manager you will be responsible for assuring the success of children and youth ... customers we serve. As a valued team member, you are eligible for: * Medical, dental & vision ...
As the Success Manager you will be responsible for assuring the success of children and youth ... customers we serve. As a valued team member, you are eligible for: * Medical, dental & vision ...
As the Success Manager you will be responsible for assuring the success of children and youth ... customers we serve. As a valued team member, you are eligible for: * Medical, dental & vision ...
As the Success Manager you will be responsible for assuring the success of children and youth ... customers we serve. As a valued team member, you are eligible for: * Medical, dental & vision ...
As the Success Manager you will be responsible for assuring the success of children and youth ... customers we serve. As a valued team member, you are eligible for: * Medical, dental & vision ...
Summary The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and ...
Summary The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and ...
Summary The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and ...
Summary The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and ...
Customer Success Representative
Bondurant, IA · On-site
$19.10 - $27.70/hr
The Customer Success Representative is responsible for delivering unparalleled customer service by ... and time management skills with the ability to maintain accurate and detailed records of sales ...
Customer Success Representative
Bondurant, IA · On-site
$19.10 - $27.70/hr
The Customer Success Representative is responsible for delivering unparalleled customer service by ... and time management skills with the ability to maintain accurate and detailed records of sales ...
Customer Success Architect
Estherville, IA · Remote
$90/hr
NY or Chicago are preferred, but the manager is open to CST/EST remote candidates. * Duration: 10/20/2025 to 11/28/2025 * Team: US DX Customer Success Leadership About the Role: * DX Solution ...
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Customer Success Architect
Estherville, IA · Remote
$90/hr
NY or Chicago are preferred, but the manager is open to CST/EST remote candidates. * Duration: 10/20/2025 to 11/28/2025 * Team: US DX Customer Success Leadership About the Role: * DX Solution ...
Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...
Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...
Works closely withtheCustomer Success Manager (CSM) and oversees day-to-day relationship with customer. Ensures that schedules and budgets are met according to contractual agreements. Works with ...
Works closely withtheCustomer Success Manager (CSM) and oversees day-to-day relationship with customer. Ensures that schedules and budgets are met according to contractual agreements. Works with ...
Customer Success Coordinator
Cedar Rapids, IA · On-site
$17.75 - $23/hr
The Customer Success Coordinator plays a critical role in delivering an exceptional customer ... Manage multiple service requests simultaneously across various channels while maintaining ...
New
Customer Success Coordinator
Cedar Rapids, IA · On-site
$17.75 - $23/hr
The Customer Success Coordinator plays a critical role in delivering an exceptional customer ... Manage multiple service requests simultaneously across various channels while maintaining ...
New
Carrier Success Manager
Des Moines, IA · On-site
DAT.com Application Deadline: 07/31/2026 The Opportunity The Carrier Success Manager is responsible ... Customer Feedback & Voice of the Customer * Own the method and cadence for collecting and reporting ...
Carrier Success Manager
Des Moines, IA · On-site
DAT.com Application Deadline: 07/31/2026 The Opportunity The Carrier Success Manager is responsible ... Customer Feedback & Voice of the Customer * Own the method and cadence for collecting and reporting ...
Customer Success Coordinator
Cedar Rapids, IA · On-site
$17.75 - $23/hr
The Coordinator drives operational excellence by managing service requests, coordinating contracts ... Customer Success service offerings, ensuring accuracy, timeliness, and consistency Manage multiple ...
New
Customer Success Coordinator
Cedar Rapids, IA · On-site
$17.75 - $23/hr
The Coordinator drives operational excellence by managing service requests, coordinating contracts ... Customer Success service offerings, ensuring accuracy, timeliness, and consistency Manage multiple ...
New
Customer Success Coordinator
Cedar Rapids, IA · On-site
$17.75 - $23/hr
The Coordinator drives operational excellence by managing service requests, coordinating contracts ... Customer Success service offerings, ensuring accuracy, timeliness, and consistency · Manage ...
New
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Customer Success Coordinator
Cedar Rapids, IA · On-site
$17.75 - $23/hr
The Coordinator drives operational excellence by managing service requests, coordinating contracts ... Customer Success service offerings, ensuring accuracy, timeliness, and consistency · Manage ...
New
As part of our Client Success team, you will work directly with internal and external customers ... Microsoft Office products knowledge * CRM system product knowledge, preferably SalesForce, and ...
As part of our Client Success team, you will work directly with internal and external customers ... Microsoft Office products knowledge * CRM system product knowledge, preferably SalesForce, and ...
Website: Click Here The Role We're hiring a Director of Customer Success & Plan Management to own how we care for clients after implementation, making sure every plan keeps working, costs stay ...
Website: Click Here The Role We're hiring a Director of Customer Success & Plan Management to own how we care for clients after implementation, making sure every plan keeps working, costs stay ...
Manager Customer Service
Sioux City, IA · On-site
GENERAL FUNCTION The Customer Care Manager owns the customer experience within lab operations & is the escalation point for complex customer issues. This role bridges customer service & lab ...
Manager Customer Service
Sioux City, IA · On-site
GENERAL FUNCTION The Customer Care Manager owns the customer experience within lab operations & is the escalation point for complex customer issues. This role bridges customer service & lab ...
Client Success Partner - MidMarket - ClearanceJobs
Des Moines, IA · On-site
$50K - $60K/yr
As part of our Client Success team, you will work directly with internal and external customers ... Microsoft Office products knowledge * CRM system product knowledge, preferably SalesForce, and ...
Client Success Partner - MidMarket - ClearanceJobs
Des Moines, IA · On-site
$50K - $60K/yr
As part of our Client Success team, you will work directly with internal and external customers ... Microsoft Office products knowledge * CRM system product knowledge, preferably SalesForce, and ...
Client Success Partner - MidMarket - ClearanceJobs
Des Moines, IA · On-site
$50K - $60K/yr
As part of our Client Success team, you will work directly with internal and external customers ... Microsoft Office products knowledge * CRM system product knowledge, preferably SalesForce, and ...
Client Success Partner - MidMarket - ClearanceJobs
Des Moines, IA · On-site
$50K - $60K/yr
As part of our Client Success team, you will work directly with internal and external customers ... Microsoft Office products knowledge * CRM system product knowledge, preferably SalesForce, and ...
Manager, Customer Experience
Nevada, IA · On-site
$90 - $120/hr
Familiarity with OMS, WMS, and CRM tools * 4+ years of experience in customer service management, logistics or supply chain focus * Proven ability in team management and strategic planning.
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Manager, Customer Experience
Nevada, IA · On-site
$90 - $120/hr
Familiarity with OMS, WMS, and CRM tools * 4+ years of experience in customer service management, logistics or supply chain focus * Proven ability in team management and strategic planning.
New
Manager Customer Success Manager information
What is a customer success manager?
A Customer Success Manager (CSM) is a professional responsible for building strong relationships with customers and ensuring they achieve their desired outcomes while using a company’s products or services. CSMs proactively address customer needs, provide support, and work to maximize customer satisfaction and retention. They often serve as a bridge between customers and internal teams, helping to resolve issues, identify upsell opportunities, and guide users toward best practices.
What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?
To thrive as a Customer Success Manager, you need a strong understanding of customer relationship management, account management, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, customer support platforms, and data analytics tools is typically required. Outstanding communication, active listening, problem-solving, and empathy are soft skills that help you build trust and resolve client issues effectively. These skills are essential for driving customer satisfaction, retention, and long-term business growth.
How does a manager customer success manager typically collaborate with other departments to improve client satisfaction?
A Manager Customer Success Manager regularly works cross-functionally with teams such as Sales, Product, and Support to ensure clients receive seamless service. They often coordinate with Product teams to relay customer feedback and advocate for feature improvements, and with Sales to ensure smooth handoffs and align on customer goals. This collaborative approach helps anticipate client needs, resolve issues quickly, and drive overall customer satisfaction. Building strong internal relationships is key to proactively addressing challenges and ensuring the customer's voice is heard throughout the organization.
What is the difference between Manager Customer Success Manager vs Customer Support Manager?
| Aspect | Manager Customer Success Manager | Customer Support Manager |
|---|---|---|
| Primary Focus | Building long-term customer relationships and ensuring product adoption | Handling customer inquiries, troubleshooting, and resolving issues |
| Required Skills | Customer relationship management, strategic planning, communication | Technical knowledge, problem-solving, communication |
| Work Environment | Proactive engagement, account management, cross-department collaboration | Reactive support, call centers, help desks |
| Industry Usage | Common in SaaS, tech, and subscription services | Widespread across various industries including retail and telecom |
The Manager Customer Success Manager focuses on fostering ongoing customer relationships and ensuring product success, while the Customer Support Manager primarily addresses immediate customer issues and technical support. Both roles require strong communication skills, but their goals and daily activities differ significantly.
What does a manager of customer success do?
A Customer Success Manager (CSM) oversees client relationships to ensure satisfaction, retention, and growth. They coordinate with sales, support, and product teams, analyze customer data, and develop strategies to improve the customer experience, often using CRM tools. The role requires strong communication skills and a focus on long-term client success.
What are the most commonly searched types of Customer Success Manager jobs in Iowa?
The most popular types of Customer Success Manager jobs in Iowa are:
What are popular job titles related to Manager Customer Success Manager jobs in Iowa?
For Manager Customer Success Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Manager Customer Success Manager jobs in Iowa look for?
The top searched job categories for Manager Customer Success Manager jobs in Iowa are:
What cities in Iowa are hiring for Manager Customer Success Manager jobs?
Cities in Iowa with the most Manager Customer Success Manager job openings:
Full-time
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Job description
◾Educate union and credit union members on the value of life insurance and basic financial literacy
◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)
◾Provide tailored coverage recommendations that meet each family's needs
◾Build and manage your own client portfolio with guidance from experienced mentors
◾Track performance and progress using our internal systems and support tools
◾Represent the values of Service Over Sales, putting clients’ well-being first
◾Participate in incentive programs, team competitions, and leadership summits
◾At least 18 years old and legally authorized to work in the U.S.
◾Able to pass a background check
◾Tech-savvy and comfortable using Zoom and digital tools
◾Motivated to learn, grow, and help others
◾Strong communicator with an interest in finance, education, or social impact
◾Experience in leadership, customer service, or peer mentoring is a plus