Description We are looking for a compassionate and driven leader for our Call Center! In this ... This role is responsible for program performance, supervisory leadership, workforce management ...
Description We are looking for a compassionate and driven leader for our Call Center! In this ... This role is responsible for program performance, supervisory leadership, workforce management ...
Manager Call Center Operations
Irving, TX · On-site
Support ongoing training and professional development to ensure strong product knowledge and ... Manage staffing models, schedules, and coverage to align with call volume and business demand
Manager Call Center Operations
Irving, TX · On-site
Support ongoing training and professional development to ensure strong product knowledge and ... Manage staffing models, schedules, and coverage to align with call volume and business demand
Call Center Shift Supervisor
Liberty, MO · On-site
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Call Center Shift Supervisor
Liberty, MO · On-site
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Call Center Shift Supervisor
Liberty, MO · On-site
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Call Center Shift Supervisor
Liberty, MO · On-site
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
The Support Center Trainer/Coach will work with the Support Center Director to develop effective ... management, or related fields Minimum of 15 years in supervisory roles in technical help-desk call ...
The Support Center Trainer/Coach will work with the Support Center Director to develop effective ... management, or related fields Minimum of 15 years in supervisory roles in technical help-desk call ...
Call Center Shift Supervisor
Olathe, KS · On-site
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Call Center Shift Supervisor
Olathe, KS · On-site
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Call Center Shift Supervisor
Olathe, KS · On-site
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Call Center Shift Supervisor
Olathe, KS · On-site
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training ...
Client is looking for a Support Center Trainer/Coach and you can contribute to our success by ... management, or related fields Minimum of 15 years in supervisory roles in technical help-desk call ...
Client is looking for a Support Center Trainer/Coach and you can contribute to our success by ... management, or related fields Minimum of 15 years in supervisory roles in technical help-desk call ...
Backup manager, assistant manager whenever necessary. * Provides Customer Service Supervision daily ... Call Center operation including Saturdays and holidays) 40 hours
Quick apply
Backup manager, assistant manager whenever necessary. * Provides Customer Service Supervision daily ... Call Center operation including Saturdays and holidays) 40 hours
Call Center Manager
Anaheim Hills, CA · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Anaheim Hills, CA · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Spokane, WA · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Spokane, WA · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Bend, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Bend, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Bend, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Call Center Manager
Bend, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Call Center Manager
Stockton, CA · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Stockton, CA · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Anaheim, CA · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Anaheim, CA · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Eugene, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Quick apply
Call Center Manager
Eugene, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Manager Call Center Trainer information
See salary details
$13.70 - $15.76
9% of jobs
$15.76 - $17.81
9% of jobs
$18.72 is the 25th percentile. Wages below this are outliers.
$17.81 - $19.86
14% of jobs
$19.86 - $21.92
16% of jobs
The median wage is $22.18 / hr.
$21.92 - $23.97
13% of jobs
$23.97 - $26.03
14% of jobs
$26.07 is the 75th percentile. Wages above this are outliers.
$26.03 - $28.08
13% of jobs
$28.08 - $30.14
5% of jobs
$30.14 - $32.19
4% of jobs
$32.19 - $34.24
2% of jobs
$34.24 - $36.30
1% of jobs
$13
$24
$36
How much do manager call center trainer jobs pay per hour?
What jobs pay $3,000 a day?
What is the difference between Manager Call Center Trainer vs Call Center Supervisor?
| Aspect | Manager Call Center Trainer | Call Center Supervisor |
|---|---|---|
| Primary Focus | Training and development of call center staff | Overseeing daily call center operations and team management |
| Required Credentials | Typically requires training certifications or related experience | Often requires customer service or call center experience |
| Work Environment | Training rooms, online platforms, and team development settings | Call center floor, managing agents directly |
| Employer & Industry Usage | Common in customer service, sales, and support centers | Standard in call centers across various industries |
The Manager Call Center Trainer primarily focuses on developing staff skills through training programs, while the Call Center Supervisor manages daily operations and team performance. Both roles are essential in call centers but differ in responsibilities and focus areas.
Full-time
Medical, Retirement, PTO
Posted 8 hours ago
Job description
We are looking for a compassionate and driven leader for our Call Center!
In this position you will provide leadership and operational oversight for the ICARE, 988 Suicide & Crisis Lifeline, Help Me Grow, and Help Me Thrive Centralized Access call centers. This role is responsible for program performance, supervisory leadership, workforce management, quality assurance, and regulatory compliance, while supporting agency priorities and ensuring timely, high-quality, person-centered services.
Minimum Requirements
Minimum Education: Bachelor's degree
Defined Education: Social, Behavioral, and/or Health & Human Services field
Preferences: Bilingual; Licensed as LMSW, LCSW, LPC, LMFT; Minimum four (4) years of professional experience in behavioral health, substance-use, or disability services setting
Years' Experience: Three (3) years
Defined Experience: Relevant experience in a behavioral health/substance-use/disability services area
License/Certifications: Valid Texas Driver's License; Eligible to obtain Qualified Mental Health Professional (QMHP-CS) certification
Supervisory Experience: Two (2) years
Why Choose MHMR as Your Employer
MHMR offers an excellent and competitive benefits package designed to support the well being of our employees and their families. Our benefits include a retirement plan with company matching, day one PTO accrual, ten paid holidays plus a floating holiday, employee assistance programs, and comprehensive wellness programs that promote physical, mental, and financial health. MHMR is committed to your future; we're a qualifying employer for Student Loan Forgiveness Programs which offers long term financial relief opportunities for eligible team members.
We are committed to providing strong, meaningful benefits that make a real difference in the lives of employees and their eligible dependents. Our benefits philosophy emphasizes work-life balance, personal well being, and access to resources that help employees thrive both professionally and personally.
We CARE:
- We Connect People in Our Community
- We Provide Access to Services
- We Link People to Resources
- We Empower People
Our values are based on the following beliefs:
Respect for people who are active in planning their services
Recovery is a life-long process of better health
Success as positive outcomes for each person
Participation of people and their families in the process
Inclusion in the community through services that promote growth and independence
Safe, ethical, and cost-effective services
Best practices in current research in medical, psychosocial and organizational fields
Collaboration with other organizations for better services
For a complete Job Description, detailed qualifications or any other questions - please reach out toRecruiting@mhmrtc.org.
About MHMR of Tarrant County
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Fort Worth, TX, US