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Self Employed Call Center Trainer Jobs (NOW HIRING)

Coforge

Call Center Trainer

Augusta, GA · On-site

Call Center Trainer Skills: Call Center, BPO training, Training Delivery, Virtual Training ... Self-starter, high level of flexibility, and can do attitude * Ability to collaborate and build ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Responsibilities MV Transportation is seeking a Seattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MV Transportation

Call Center Trainer

Kent, WA

$32 - $32.47/hr

Responsibilities MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring contract ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

MV Transportation is seeking a Seattle-based Call Center Trainer  who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves conducting comprehensive training for new contact center agents and ensuring the highest standards ...

Verida, Inc.

Call Center Trainer - WI

Villa Rica, GA · On-site

Call Center Trainer - WI Admin Support Worker Villa Rica, GA, US 30+ days ago Requisition ID: 2525 LOCATION:ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ

$18 - $20/hr

Develop, maintain and organize all educational materials and training curricula for all FP Call Center staff members, (i.e., Training curricula, Work Instructions, Cheat Sheets, etc.). * Identify ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ · On-site

$18 - $20/hr

Develop, maintain and organize all educational materials and training curricula for all FP Call Center staff members, (i.e., Training curricula, Work Instructions, Cheat Sheets, etc.). * Identify ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ

$18 - $20/hr

Develop, maintain and organize all educational materials and training curricula for all FP Call Center staff members, (i.e., Training curricula, Work Instructions, Cheat Sheets, etc.). * Identify ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves conducting comprehensive training for new contact center agents and ensuring the highest standards ...

MCI Careers

Call Center Trainer

Wichita, KS

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves conducting comprehensive training for new contact center agents and ensuring the highest standards ...

Verida Inc

Call Center Trainer - WI

Villa Rica, GA · On-site

ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call center ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves conducting comprehensive training for new contact center agents and ensuring the highest standards ...

MCI Careers

Experienced Call Center Trainer

Tampa, FL · On-site

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

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Self Employed Call Center Trainer information

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How much do self employed call center trainer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for self employed call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What does a self employed call center trainer do?

A Self Employed Call Center Trainer designs and delivers training programs for call center staff, often working independently or as a consultant for various organizations. They are responsible for teaching customer service skills, product knowledge, communication techniques, and best practices to call center agents. Their goal is to enhance the performance and efficiency of call center teams, ensuring that agents meet company standards and provide high-quality customer service. These trainers may also develop training materials, assess trainee progress, and adapt their methods to meet the unique needs of each client.

What are the key skills and qualifications needed to thrive as a self employed call center trainer, and why are they important?

To thrive as a Self Employed Call Center Trainer, you need expertise in training methodologies, call center operations, and adult learning principles, often supported by experience in customer service and training roles. Familiarity with Learning Management Systems (LMS), virtual training platforms, and call center software is typically required. Excellent communication, adaptability, and motivational skills help you engage diverse trainees and customize training approaches. These skills ensure effective knowledge transfer, improved agent performance, and client satisfaction in a competitive, results-driven environment.

What are some common challenges faced by self employed call center trainers, and how can they be effectively managed?

Self-employed call center trainers often face challenges such as sourcing new clients, adapting training materials to diverse client needs, and staying updated with evolving industry standards. Successfully managing these challenges involves proactive networking, continuous professional development, and customizing training approaches for each organization. Additionally, maintaining a robust feedback loop with clients helps trainers refine their programs and demonstrate measurable value, leading to more repeat business and positive referrals.

What cities are hiring for Self Employed Call Center Trainer jobs?

Cities with the most Self Employed Call Center Trainer job openings:

What are the most commonly searched types of Call Center Trainer jobs?

The most popular types of Call Center Trainer jobs are:

What states have the most Self Employed Call Center Trainer jobs?

States with the most job openings for Self Employed Call Center Trainer jobs include:

What are popular job titles related to Self Employed Call Center Trainer jobs?

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Self Employed Call Center Trainer jobs near you

Call Center Trainer

Augusta, GA • On-site

Coforge
Marketing • 10K+ employees
Learn more about Coforgeexternal

Other

Posted 7 days ago

Coforge rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Job Title: Call Center Trainer

Skills: Call Center, BPO training, Training Delivery, Virtual Training, Training Needs Analysis, Learning & Development (L&D), Content Development, Adult Learning Theories, E-Learning Development, Performance Evaluation & Assessment, MS Teams/Webex/Zoom, Project Management, Stakeholder Management, Compliance Training, Training Reporting, Instructional Design, Communication Skills, Microsoft Excel, MS PowerPoint, Training Documentation, Coaching & Feedback, Learning Management Systems (LMS)

Experience: 3+ years

Location: Augusta, GA

Fulltime

5 Days Onsite


We at Coforge are hiring an Call Center Trainer with the following skillset:

  • Facilitate training virtual or face to face sessions for new hires and tenured employees
  • Document and publish training performance reports in a timely manner
  • Drive training completion on compliance and developmental courses
  • Conduct training needs analysis on knowledge, skill, and behavior gaps in training classes
  • Evaluate the performance of agents using tools available such as assessments, playbook observations, and provide recommendations under the guidance of the Training Supervisor or Training Manager
  • Calibrate with client stakeholders and the quality team to ensure process updates and alignment
  • Design, develop, and implement training content and e-learning including handouts, checklists, manuals, tests/quizzes, presentations, scripts, video, audio, role plays, etc.
  • Design and develop learning outcomes assessment activities, including assessment questions, scenarios, and simulations.
  • Maintain content in a library of reusable assets such as pictures, video, and templates.
  • Complete and pass Coforge Trainer Certification and any program certification required by the client


Qualifications and Education Requirements

  • University/College graduate or equivalent relevant work experience
  • At least B2 in CEF Language proficiency in both English
  • Insurance background a plus


Preferred Skills & Behaviors

  • Strong understanding of adult learning theories
  • Working knowledge of Excel, high level of proficiency in MS Word and Powerpoint
  • Proficient in virtual platforms MS Teams, Webex, Zoom, etc
  • Self-starter, high level of flexibility, and can do attitude
  • Ability to collaborate and build strong inter-functional relationships
  • Strong training writing and training content development skills, with focused attention to details with the ability to analyse, organise, and effectively communicate complex
  • Solid time management and project management skills


Experience

  • At least two years of experience in a training or learning delivery environment
  • Experience in simultaneously training in-center and virtual teams
  • Experience working through learning platforms and content writing tools an advantage


What Coforge employees say

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Benefits

Hours and flexibility

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