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Evening Call Center Trainer Jobs (NOW HIRING)

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Responsibilities MV Transportation is seeking a Seattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

MV Transportation is seeking a Seattle-based Call Center Trainer  who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring ...

MV Transportation

Call Center Trainer

Kent, WA

$32 - $32.47/hr

MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring contract ...

MV Transportation

Call Center Trainer

Kent, WA

$32 - $32.47/hr

Responsibilities MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MCI Careers

Call Center Trainer

Wichita, KS

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves conducting comprehensive training for new contact center agents and ensuring the highest standards ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ

$18 - $20/hr

Develop, maintain and organize all educational materials and training curricula for all FP Call Center staff members, (i.e., Training curricula, Work Instructions, Cheat Sheets, etc.). * Identify ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves conducting comprehensive training for new contact center agents and ensuring the highest standards ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ · On-site

$18 - $20/hr

Develop, maintain and organize all educational materials and training curricula for all FP Call Center staff members, (i.e., Training curricula, Work Instructions, Cheat Sheets, etc.). * Identify ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ · On-site

$18 - $20/hr

Develop, maintain and organize all educational materials and training curricula for all FP Call Center staff members, (i.e., Training curricula, Work Instructions, Cheat Sheets, etc.). * Identify ...

MCI Careers

Call Center Trainer

Wichita, KS

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves conducting comprehensive training for new contact center agents and ensuring the highest standards ...

Verida Inc

Call Center Trainer - WI

Villa Rica, GA · On-site

ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call center ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves conducting comprehensive training for new contact center agents and ensuring the highest standards ...

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Evening Call Center Trainer information

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$13

$24

$36

How much do evening call center trainer jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for evening call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What does an evening call center trainer do?

An Evening Call Center Trainer is responsible for training new and existing call center agents during evening shifts. They develop and deliver training sessions on customer service skills, company policies, and product knowledge, ensuring agents are prepared for their roles. Additionally, they monitor agent performance, provide feedback, and update training materials as needed. Their goal is to maintain high standards of customer service and compliance within the call center, particularly for teams working outside typical business hours.

What are the key skills and qualifications needed to thrive as an evening call center trainer?

To thrive as an Evening Call Center Trainer, you need expertise in call center operations, adult education techniques, and typically a background in customer service or training, often supported by a relevant degree or certification. Familiarity with learning management systems (LMS), call recording software, and presentation tools like PowerPoint is essential. Excellent communication, patience, and motivational skills help trainers engage diverse groups and address individual learning needs. These skills ensure effective training delivery, improved agent performance, and consistent customer service quality during evening shifts.

What are the main challenges faced by an evening call center trainer, and how can I prepare for them?

As an Evening Call Center Trainer, one common challenge is engaging trainees who may be fatigued after a long day or balancing other responsibilities. You'll also need to adapt training methods for remote or in-person sessions and accommodate diverse learning styles. Preparation involves developing interactive content, using real-world scenarios to keep sessions lively, and maintaining flexibility in your approach. Strong communication skills and the ability to motivate evening teams are crucial for success in this role.

What is the difference between Evening Call Center Trainer vs Customer Service Supervisor?

AspectEvening Call Center TrainerCustomer Service Supervisor
Primary RoleTrain and develop call center staff during evening shiftsOversee customer service team, manage performance, and handle escalations
Required SkillsTraining, communication, product knowledgeLeadership, conflict resolution, team management
Work EnvironmentCall center, evening hoursCustomer service department, day or evening shifts
Common CertificationsTraining certifications, call center experienceCustomer service management certifications, leadership experience

While both roles operate within the call center industry, the Evening Call Center Trainer focuses on training staff during evening shifts, whereas the Customer Service Supervisor manages overall team performance and customer interactions. The trainer emphasizes skill development, while the supervisor handles team oversight and issue resolution.

What cities are hiring for Evening Call Center Trainer jobs?

Cities with the most Evening Call Center Trainer job openings:

What are the most commonly searched types of Call Center Trainer jobs?

The most popular types of Call Center Trainer jobs are:

What states have the most Evening Call Center Trainer jobs?

States with the most job openings for Evening Call Center Trainer jobs include:

Evening Call Center Trainer jobs near you
Infographic showing various Evening Call Center Trainer job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,453 per year, or $24.7 per hour.

Call Center Trainer

Paper Alternative Solutions, Inc

Latham, NY • On-site

$25/hr

Full-time

Posted 11 days ago

Job description

Description

Ensure high quality customer service in the call center from initial training, ongoing development, and a structured quality control system. 


Candidates must have one-year experience as a trainer. Excellent communication and people skills a must. Candidates are required to have experience with Microsoft Office and Microsoft Excel.


Candidates should have experience with content development, adult learning methodologies, LMS administration, and curriculum design/building.


Apply for this opportunity now and take the next step in your career path!


Pay Rate


$25.00 per hour

Primary Duties and Responsibilities

As part of Customer Care team, provides the required training for Client Oriented staff in a call center environment. May perform one or more of the following:

  • Conducts training classes, which include content about the job, the Company, and different client programs.
  • Facilitates new hire training using the provided curriculum to call center staff.
  • Facilitates continuing education classes to existing call center staff for new products, services, customer service skills, and ongoing refresher training as needed.
  • Provide performance feedback to class participants.
  • Communicates with various departments within the organization, including call center management, work force, quality and the help desk.
  • Helps design call center training manuals by identifying and describing information needs, obtaining feedback from management, and editing final copy.
  • Develops and writes on-going training for the call center at large.

Company Description

Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.  


 Benefits


Paid sick leave is accrued starting on the first day of employment in compliance with New York State Paid Sick Leave law 

Requirements

  • 1 year or greater training experience years
  • Excellent communication and interpersonal skills, required
  • Experience in Microsoft Office and Microsoft Excel

Apply