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Work Study Call Center Trainer Jobs (NOW HIRING)

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

MV Transportation is seeking a Seattle-based Call Center Trainer  who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring ...

Call Center Trainer

Tinley Park, IL · On-site

$22.28 - $27.23/hr

Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in Tinley Park ... Able to effectively work with team management and provide quality feedback to trainees in both ...

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Work Schedule: * Hours of Operation: 7:00 AM to 7:00 PM CST * Shift Pattern: * 7:00 AM to 4:00 PM ...

The hours for this role are M-F 9:30am-5:30pm, with the flexibility to work 9am-5pm for training ... Liaise with department managers to identify training structure and training needs for Call Center ...

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Work Schedule: * Hours of Operation: 7:00 AM to 7:00 PM CST * Shift Pattern: * 7:00 AM to 4:00 PM ...

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Work Schedule: * Hours of Operation: 7:00 AM to 7:00 PM CST * Shift Pattern: * 7:00 AM to 4:00 PM ...

Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives ...

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ...

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Work Study Call Center Trainer information

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How much do work study call center trainer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for work study call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by Work Study Call Center Trainers, and how can they be addressed?

Work Study Call Center Trainers often encounter challenges such as varying skill levels among student staff, managing high turnover, and ensuring consistent training quality. To address these, trainers can develop adaptable training materials, offer regular refresher sessions, and use feedback to tailor coaching methods. Building strong relationships and fostering a supportive team environment also helps new hires feel comfortable and confident, improving retention and performance.

How much do work study call center trainers usually pay?

Work study call center trainers typically earn between $10 and $15 per hour, depending on the institution and location. The pay may also vary based on experience, training responsibilities, and whether the role includes additional benefits or stipends.

What does a Work Study Call Center Trainer do?

A Work Study Call Center Trainer is responsible for training student employees who work in a call center, typically within a university or college setting. They develop training materials, lead instructional sessions, and provide ongoing support to ensure staff are prepared to handle calls professionally and effectively. Additionally, they may monitor performance, offer feedback, and assist with troubleshooting call center software and procedures. This role helps maintain high standards of customer service and ensures that call center operations run smoothly.

What are the key skills and qualifications needed to thrive as a Work Study Call Center Trainer?

To thrive as a Work Study Call Center Trainer, you need strong communication skills, experience in customer service, and familiarity with call center best practices, often supported by an associate's or bachelor's degree. Proficiency with call center management software, CRM systems, and training platforms is typically required. Exceptional interpersonal skills, patience, and the ability to motivate and coach others help trainers connect with trainees and foster a positive learning environment. These skills are essential to effectively prepare staff for high-quality customer interactions and ensure consistent performance standards in the call center.
What cities are hiring for Work Study Call Center Trainer jobs? Cities with the most Work Study Call Center Trainer job openings:
What are the most commonly searched types of Call Center Trainer jobs? The most popular types of Call Center Trainer jobs are:
What states have the most Work Study Call Center Trainer jobs? States with the most job openings for Work Study Call Center Trainer jobs include:

Call Center Trainer

MV Transportation

Kent, WA • On-site

$32 - $32.47/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

79th of 97 rated public transport


Job description

Overview:

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Responsibilities:

MV Transportation is seeking a Seattle-based Call Center Trainer  who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring contract compliance regarding customer service standards through the effective use of team resources and staff motivation. 

Job Responsibilities: 

  • Supervise Call Center staff, set positive example to all employees by providing consistent support and positive leadership, and quality customer service. 
  • Assist with customer complaints or inquiries from client or senior management. 
  • Assist in identifying training needs. 
  • Monitor random calls to improve quality. 
  • Minimize errors and track performance. 
Qualifications:

Talent Requirements: 

  • Two (2) years supervisory experience. 
  • Experience with Trapeze a must. 
  • Highly organized with the ability to handle multiple projects simultaneously. 
  • Excellent customer service skills. 
  • Must work effectively with fellow employees and have strong leadership characteristics. 
  • Must have the ability to recruit and develop staff to deliver reliable service product. 
  • Proficient in Microsoft Office software. 
  • Ability to work a varied schedule. 
  • Demonstrated ability to supervise with a "Safety First" attitude. 

Starting Pay Rate: $32 - $32.47/hour

Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming

Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year

Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap

Paid Holidays: 8 paid holidays

More Generous Paid Sick Leave: 1 hour/per 30 hours for all FT employees

Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period)

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

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