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Work Study Call Center Trainer Jobs (NOW HIRING)

eClercx

Call Center Trainer

Fayetteville, NC · On-site

$15.50/hr

We are seeking an experienced and enthusiastic Call Center Trainer to join our team. This role is ... Work Location - This is an in-office position (No remote or work-at-home positions available for ...

Verida Inc

Call Center Trainer

Villa Rica, GA · On-site

Call Center Trainer Position Summary The Call Center Trainer delivers training Programs for new ... are a plus. --- Work Environment / Additional Requirements · Flexible schedules, including ...

eClerx

Call Center Trainer

Fayetteville, NC

$15.50/hr

We are seeking an experienced and enthusiastic Call Center Trainer to join our team. This role is ... Work Location - This is an in-office position (No remote or work-at-home positions available for ...

MV Transportation

Call Center Trainer

Kent, WA

Responsibilities MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MCI Careers

Experienced Call Center Trainer

Tampa, FL · Remote

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MMC Group

Call Center Trainer

Trenton, NJ

Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives ...

ValorVIP

Experienced Call Center Trainer

Addison, TX

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ...

ValorVIP

Experienced Call Center Trainer

Tampa, FL · On-site

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ...

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How much do work study call center trainer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for work study call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by Work Study Call Center Trainers, and how can they be addressed?

Work Study Call Center Trainers often encounter challenges such as varying skill levels among student staff, managing high turnover, and ensuring consistent training quality. To address these, trainers can develop adaptable training materials, offer regular refresher sessions, and use feedback to tailor coaching methods. Building strong relationships and fostering a supportive team environment also helps new hires feel comfortable and confident, improving retention and performance.

What does a Work Study Call Center Trainer do?

A Work Study Call Center Trainer is responsible for training student employees who work in a call center, typically within a university or college setting. They develop training materials, lead instructional sessions, and provide ongoing support to ensure staff are prepared to handle calls professionally and effectively. Additionally, they may monitor performance, offer feedback, and assist with troubleshooting call center software and procedures. This role helps maintain high standards of customer service and ensures that call center operations run smoothly.

What are the key skills and qualifications needed to thrive as a Work Study Call Center Trainer, and why are they important?

To thrive as a Work Study Call Center Trainer, you need strong communication skills, experience in customer service, and familiarity with call center best practices, often supported by an associate's or bachelor's degree. Proficiency with call center management software, CRM systems, and training platforms is typically required. Exceptional interpersonal skills, patience, and the ability to motivate and coach others help trainers connect with trainees and foster a positive learning environment. These skills are essential to effectively prepare staff for high-quality customer interactions and ensure consistent performance standards in the call center.
What cities are hiring for Work Study Call Center Trainer jobs? Cities with the most Work Study Call Center Trainer job openings:
What are the most commonly searched types of Call Center Trainer jobs? The most popular types of Call Center Trainer jobs are:
What states have the most Work Study Call Center Trainer jobs? States with the most job openings for Work Study Call Center Trainer jobs include:
Work Study Call Center Trainer jobs near you

Call Center Trainer

eClercx

Fayetteville, NC • On-site

$15.50/hr

Full-time

Posted 2 days ago

Job description

Job Description
Job Description
We are seeking an experienced and enthusiastic Call Center Trainer to join our team. This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal candidate will have strong communication skills, a passion for coaching, and experience working in fast-paced call center environments.
Key Responsibilities
  • Facilitate and provide training for call center agents, including systems training, customer service skills, policies, and procedures.
  • Conduct ongoing training sessions, refresher courses, and performance improvement workshops.
  • Develop and update training materials, including manuals, presentations, job aids, and e-learning modules.
  • Assess training effectiveness through evaluations, performance metrics, and feedback; recommend improvements as needed.
  • Partner with call center leadership to identify skill gaps and implement targeted coaching plans.
  • Monitor agent performance during nesting/simulation periods and provide hands-on support.
  • Maintain accurate training records and reports.
  • Stay current on product updates, process changes, and industry best practices.
  • Support quality assurance initiatives by aligning training with performance standards.

Qualifications
  • High school diploma or equivalent required
  • 2+ years of experience in a call center training, quality assurance, or supervisory role.
  • Strong presentation, facilitation, and communication skills.
  • Ability to adjust training methods to accommodate various learning styles.
  • Proficiency with call center systems, CRM platforms, and Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple training classes or projects simultaneously.

Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 North McPherson Church Road, Fayetteville, NC 28303.
Compensation/Pay:
Starting salary- $15.50/hr.
Joining Bonus- $200 (Payable in the first check after 60th day of employment)- Employee should be active on the date of paycheck.

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