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Work Study Call Center Trainer Jobs (NOW HIRING)

MCI Careers

Contact Center Trainer

Mesilla, NM

... call center footprint and operations that extend across multiple countries. We deliver Customer ... You will be responsible for delivering high-impact training programs that prepare our agents to ...

MCI Careers

Contact Center Trainer

Savannah, GA

... call center footprint and operations that extend across multiple countries. We deliver Customer ... You will be responsible for delivering high-impact training programs that prepare our agents to ...

MCI Careers

Contact Center Trainer

Addison, TX

... call center footprint and operations that extend across multiple countries. We deliver Customer ... You will be responsible for delivering high-impact training programs that prepare our agents to ...

MCI Careers

Contact Center Trainer

Tampa, FL · On-site

... call center footprint and operations that extend across multiple countries. We deliver Customer ... You will be responsible for delivering high-impact training programs that prepare our agents to ...

MCI Careers

Contact Center Trainer

Wichita, KS

... call center footprint and operations that extend across multiple countries. We deliver Customer ... You will be responsible for delivering high-impact training programs that prepare our agents to ...

MCI Careers

Contact Center Trainer

Killeen, TX

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Contact Center Trainer

Wichita, KS · On-site

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Precision Opinion

Call Center Agent

Las Vegas, NV · On-site

$14 - $22.35/hr

After completing our short, paid training class, you will earn $14 an hour for political or non-federal healthcare studies. This is steady work at Las Vegas' premier call center. We offer: * Choose ...

MCI Careers

Contact Center Trainer

Wichita, KS · On-site

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Contact Center Trainer

Killeen, TX · On-site

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Precision Opinion

Call Center Agent

Las Vegas, NV · On-site

$14 - $22.35/hr

After completing our short, paid training class, you will earn $14 an hour for political or non-federal healthcare studies. This is steady work at Las Vegas' premier call center. We offer: * Choose ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14 - $22.35/hr

... training, you will earn $14 an hour for non-federal health care and political studies after ... Easy work in clean and vibrant environment * No selling involved * Openings available for ...

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How much do work study call center trainer jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for work study call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by Work Study Call Center Trainers, and how can they be addressed?

Work Study Call Center Trainers often encounter challenges such as varying skill levels among student staff, managing high turnover, and ensuring consistent training quality. To address these, trainers can develop adaptable training materials, offer regular refresher sessions, and use feedback to tailor coaching methods. Building strong relationships and fostering a supportive team environment also helps new hires feel comfortable and confident, improving retention and performance.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. Specialized roles requiring technical skills, such as Technical Support Manager or Customer Service Director, also tend to have higher compensation, especially in larger organizations or those serving enterprise clients.

What job makes $10,000 a month without a degree?

A Work Study Call Center Trainer typically does not earn $10,000 a month without a degree; such high earnings are uncommon in this role. High-paying jobs that can reach this level often require specialized skills, experience, or certifications, such as sales executives, software developers, or entrepreneurs. Most roles with this income level involve significant responsibility and expertise, often beyond entry-level positions.

How to make 2000 a week working from home?

A Work Study Call Center Trainer can increase earnings by working additional hours, taking on multiple clients, or earning overtime, depending on employer policies. Developing strong communication and training skills, along with proficiency in call center software, can improve productivity and potential income. However, earning $2000 weekly from a call center trainer role alone is uncommon without supplementary income sources or advanced positions.

What jobs pay 2000 a day?

Work Study Call Center Trainer roles typically do not pay $2000 a day, as they are entry-level or part-time positions focused on training and customer service. High-paying jobs that can reach this level often involve specialized skills, such as consulting, executive coaching, or certain sales roles, which require extensive experience and certifications. Such high daily earnings are uncommon in standard training positions and usually found in executive or freelance consulting roles.

What does a Work Study Call Center Trainer do?

A Work Study Call Center Trainer is responsible for training student employees who work in a call center, typically within a university or college setting. They develop training materials, lead instructional sessions, and provide ongoing support to ensure staff are prepared to handle calls professionally and effectively. Additionally, they may monitor performance, offer feedback, and assist with troubleshooting call center software and procedures. This role helps maintain high standards of customer service and ensures that call center operations run smoothly.

What are the key skills and qualifications needed to thrive as a Work Study Call Center Trainer, and why are they important?

To thrive as a Work Study Call Center Trainer, you need strong communication skills, experience in customer service, and familiarity with call center best practices, often supported by an associate's or bachelor's degree. Proficiency with call center management software, CRM systems, and training platforms is typically required. Exceptional interpersonal skills, patience, and the ability to motivate and coach others help trainers connect with trainees and foster a positive learning environment. These skills are essential to effectively prepare staff for high-quality customer interactions and ensure consistent performance standards in the call center.
What cities are hiring for Work Study Call Center Trainer jobs? Cities with the most Work Study Call Center Trainer job openings:
What are the most commonly searched types of Call Center Trainer jobs? The most popular types of Call Center Trainer jobs are:
What states have the most Work Study Call Center Trainer jobs? States with the most job openings for Work Study Call Center Trainer jobs include:
Work Study Call Center Trainer jobs near you
Call Center Shift Supervisor

Call Center Shift Supervisor

The University of Kansas Health System

Olathe, KS • On-site

Full-time

Posted 13 days ago

Key responsibilities

  • Provide daily supervision of call center employees and encourage customer service focus.

  • Monitor and manage call center performance metrics, including abandonment rate, hold time, wait time, and customer service levels.

  • Prepare and reconcile daily, weekly, and monthly reports on call center statistics and operations.

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

228th of 877 rated healthcare providers

Job description

Position Title
Call Center Shift Supervisor
Varies
Olathe Hospital
Position Summary / Career Interest:
The Call Center Shift Supervisor provides daily supervision of call center employees using techniques that reflect good leadership skills, encouraging employees to be customer service focused, demonstrating good public relations for internal and external customers.
Responsibilities and Essential Job Functions
  • Responsible for providing care/service safely and efficiently for the care of each patient with the demonstrated ability to complete multiple tasks in a fast paced, high energy environment. Locates appropriate physicians/services for callers and facilitates the connection of the two. Operates overhead paging system and pages physicians as needed. Serves as the answering service for hospital departments and physician practices
  • Responsible for providing daily supervision of call center employees using techniques that reflect good leadership skills & encourage employees to be customer service focused. Supervisors will demonstrate good public relations for internal and external customers.
  • Responsible for managing staff to perform job responsibilities and tasks in a manner that will help the call center team achieve above average service levels for abandonment rate, hold time, wait time and customer service.
  • Responsible for the preparation& reconciliation of reports daily, weekly and monthly of Call Center Shift statistics, Emergency Code Activation Logs, Call Center Rep statistics, EBS reports, Backup Emergency Code Activation Logs, On Call Change Logs, Call Quality, Operator Log in/Out reports, Shift Reports &/or other reporting as needed to ensure all work is being completed and documented correctly.
  • Responsible for providing cover when additional phone coverage is needed by using all software programs, Infinity IS, Communicator and ONCALL. Provides rapid and professional response to all internal and external callers.
  • Responsible for overseeing and acting as backup for all medical and security related emergency code activations while in the department. Assists the team to ensure protocols are followed. Acts as backup to performs routine clerical functions such as status changes, call schedule changes, and various system updates.
  • Responsible for Manages a core group of team members and conducts bi weekly meetings with core team members; performs call monitoring each shift staff member weekly, provides monthly call monitoring quality scores to Call Center Representatives and documenting results; manages team members time off requests and overtime requirements. Works with Call Center Manager and staff member to ensure call monitoring scores meet minimum guidelines and provide coaching on contacts.
  • Attend mandatory weekly meetings with the Call Center Manager and monthly Call Center leadership meetings. Attend all quarterly Call Center operational, computer and customer service training sessions. Provide daily in-service meetings to staff or delegate when necessary. Maintain office manuals and notebooks. Conducts monthly shift meetings with core team members and other team members to ensure continuity in shift and overall call center operations.
  • Oversee all medical related code tests on all software systems, ensuring paging hardware and software systems are functioning. Must be able to use all switchboard software and hardware systems.
  • Provide initial, on-going and cross-training of employee. Assess employee level of knowledge, ensure that employee has a thorough understanding of job expectations, and assist Call Center trainer with training as needed. Report any issues to Call Center Manager. Assists with explanation of departmental procedures and the organization of the medical center to new Call Center team members.
  • Perform routine back-up functions to ensure constant data integrity as well as Identifies and reports equipment trouble to supervisor.
  • Make reports regarding traffic patterns and recommends ways to improve operating efficiency
  • Interview and screen applicants; makes recommendations with appropriate justification.
  • Track and monitor attendance, performance and conduct related issues for core team members as well as completes annual performance reviews and corrective action for core team members
  • Work with HR to determine appropriate disciplinary actions and to create and present any disciplinary CAF forms when necessary as well as involves the Call Center Manager when needed.
  • Manage the call que(s), direct the Call Center Lead and accept escalated calls received in the Call Center
  • Manage downtime process (s) as needed for computer, software, phone and/or paging outages.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED.
  • 2 or more years of experience in a supervisory role in a call center, switchboard call center or dispatch environment.
  • Experience interacting and communicating with a diverse population using sensitivity, tact and discretion.

Preferred Education and Experience
  • Associates Degree in a related field of study from an accredited college or university.

Knowledge Requirements
  • Excellent typing, grammar and spelling skills.
  • Ability to coordinate activities or tasks of people and groups.
  • Strong computer skills.
  • Excellent customer service skills.

Time Type:
Full time
Job Requisition ID:
R-49543
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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What University Of Kansas Health System employees say

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About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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