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Work Study Call Center Trainer Jobs (NOW HIRING)

Parexel

Call Center Agent

Glendale, CA · On-site

$20 - $23/hr

Work Location : onsite in Glendale, CA Parexel Early Phase Clinical Unit supports the development ... Providing regular updates to the study team and management on recruitment progress * Reviewing ...

Precision Opinion

Call Center Agent

Las Vegas, NV · On-site

$14 - $22.35/hr

After completing our short, paid training class, you will earn $14 an hour for political or non-federal healthcare studies. This is steady work at Las Vegas' premier call center. We offer: * Choose ...

MCI Careers

Contact Center Trainer

Killeen, TX · On-site

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Contact Center Trainer

Wichita, KS · On-site

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Precision Opinion

Call Center Agent

Las Vegas, NV

$14 - $22.35/hr

After completing our short, paid training class, you will earn $14 an hour for political or non-federal healthcare studies. This is steady work at Las Vegas' premier call center. We offer: * Choose ...

Parexel

Call Center Agent

Glendale, CA · On-site

$20 - $23/hr

Work Location : onsite in Glendale, CA Parexel Early Phase Clinical Unit supports the development ... Providing regular updates to the study team and management on recruitment progress * Reviewing ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14 - $22.35/hr

... training, you will earn $14 an hour for non-federal health care and political studies after ... Easy work in clean and vibrant environment * No selling involved * Openings available for ...

Precision Opinion

Call Center Operator

Las Vegas, NV

$14 - $22.35/hr

... training, you will earn $14 an hour for non-federal health care and political studies after ... Easy work in clean and vibrant environment * No selling involved * Openings available for ...

MCI Careers

Contact Center Trainer

Tampa, FL · On-site

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Contact Center Trainer

Dallas, TX · On-site

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Contact Center Trainer

Dallas, TX

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Contact Center Trainer

Las Cruces, NM

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Ardent Health

Contact Center Trainer

Brentwood, TN · Remote

Overview Join our team as a remote, day shift, full-time, Contact Center Trainer. Why Join Us ... Associate degree. * 2+ years of healthcare work experience, hospital patient accounting experience ...

MCI Careers

Contact Center Trainer

Tampa, FL · On-site

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Tailored Brands

Contact Center Trainer

Houston, TX · On-site

This role is responsible for training consultants who work remotely and to ensure they are equipped ... call handling, and policy compliance. • Monitor training effectiveness by tracking learner ...

Precision Opinion

Call Center Interviewer

Las Vegas, NV

$14 - $22.35/hr

... study at a rate of $22.35 an hour! This is steady work at a Las Vegas premier call center. No experience necessary and we pay for training. We offer: * Full Time Hours Available * Flexible Shifts ...

HealthEdge

Training Facilitator

$69K - $79K/yr

HealthEdge is looking for a dynamic call center trainer to join our company and contribute to our ... Ability to work remotely and independently. Geographic Responsibility: Remote, US Type of ...

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Work Study Call Center Trainer information

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How much do work study call center trainer jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for work study call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by Work Study Call Center Trainers, and how can they be addressed?

Work Study Call Center Trainers often encounter challenges such as varying skill levels among student staff, managing high turnover, and ensuring consistent training quality. To address these, trainers can develop adaptable training materials, offer regular refresher sessions, and use feedback to tailor coaching methods. Building strong relationships and fostering a supportive team environment also helps new hires feel comfortable and confident, improving retention and performance.

What does a Work Study Call Center Trainer do?

A Work Study Call Center Trainer is responsible for training student employees who work in a call center, typically within a university or college setting. They develop training materials, lead instructional sessions, and provide ongoing support to ensure staff are prepared to handle calls professionally and effectively. Additionally, they may monitor performance, offer feedback, and assist with troubleshooting call center software and procedures. This role helps maintain high standards of customer service and ensures that call center operations run smoothly.

What are the key skills and qualifications needed to thrive as a Work Study Call Center Trainer, and why are they important?

To thrive as a Work Study Call Center Trainer, you need strong communication skills, experience in customer service, and familiarity with call center best practices, often supported by an associate's or bachelor's degree. Proficiency with call center management software, CRM systems, and training platforms is typically required. Exceptional interpersonal skills, patience, and the ability to motivate and coach others help trainers connect with trainees and foster a positive learning environment. These skills are essential to effectively prepare staff for high-quality customer interactions and ensure consistent performance standards in the call center.
What cities are hiring for Work Study Call Center Trainer jobs? Cities with the most Work Study Call Center Trainer job openings:
What are the most commonly searched types of Call Center Trainer jobs? The most popular types of Call Center Trainer jobs are:
What states have the most Work Study Call Center Trainer jobs? States with the most job openings for Work Study Call Center Trainer jobs include:
Work Study Call Center Trainer jobs near you
Call Center Agent

Call Center Agent

Parexel

Glendale, CA • On-site

$20 - $23/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 25 days ago

Parexel rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

5th of 59 rated research

Job description

Work Location: onsite in Glendale, CA
Parexel Early Phase Clinical Unit supports the development of innovative new medicines which are vital for public health, improving outcomes, and saving lives. The early phase and "first in human" trials are the first step in testing these novel treatments in humans.
At Parexel, the Call Center Agent is a business crucial role in ensuring panels of volunteers for clinical research studies conducted at the Parexel Baltimore and Los Angeles Early Phase Clinical Units (EPCUs) are filled on time and are in compliance with all sponsor protocols, Good Clinical Practices (GCPs), EPCU Standard Operating Procedures (SOPs), and any other applicable regulations. The person in this position ensures that all departmental work is timely, efficient, and of the highest quality.
Your Activities:
  • Coordinating all aspects of incoming and outgoing calls and emails as they relate to specific assigned studies
  • Interfacing with the screening team regarding screening appointment dates/times and communicating this information to all relevant call-center personnel
  • Communicating and coordinating status of recruitment efforts within the call-center and initiating any increased efforts to maximize recruitment for assigned studies
  • Providing regular updates to the study team and management on recruitment progress
  • Reviewing clinical trial protocols and developing study specific recruitment documents - e.g., telephone scripts, study fact sheets, call strategies, etc.
  • Telephone screening potential trial volunteers according to study specific telephone scripts and the daily recruitment strategy
  • Handling incoming and outgoing calls to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system)
  • Scheduling screening appointments and record appropriate volunteer data in ClinBase™
  • Data entry of all communications to the Volunteer Database for assigned studies
  • Participating in team project meetings for regular recruitment updates on assigned studies
  • Undertaking the full range of duties relevant to the management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectives
  • Maintaining a positive, results orientated work environment
  • Building partnerships and modeling teamwork
  • Communicating to the team in an open, balanced, and objective manner
  • Various other projects/duties as assigned by the Call-Center Manager or Management based on company need

Your Profile:
  • Previous experience working in a high-volume call center setting - managing inbound and outbound calls
  • A flexible attitude with respect to work assignments and new learning
  • Ability to work evenings or weekends as projects dictate (schedule is typically weekday shift)
  • High School Diploma required. Bachelor's degree preferred.

Base Pay Range: $20.00 to $23.00 per hour
Actual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location.
In addition to base salary, some roles may be eligible for participation in Parexel's annual performance-based bonus plan, annual salary review and additional total rewards incentives.
Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.

What Parexel employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About PAREXEL

Sourced by ZipRecruiter

Bring your Data Management expertise to Parexel's Strategic Partnerships. Although we work globally, each partnership we form is deeply personal. We are as dedicated to every aspect of our client's product development as they are - and work closely with client teams in true partnership to understand both challenges and opportunities. At Parexel we are focused on meeting customer and patient needs through collaborative partnership so that we get treatments into the hands of patients who need them most.

Industry

Pharmaceutical and medicine manufacturing

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1983

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