ZipRecruiter

Log In

1

Manager Call Center Trainer Jobs (NOW HIRING)

eClercx

Call Center Trainer

Fayetteville, NC · On-site

$15.50/hr

Proficiency with call center systems, CRM platforms, and Microsoft Office Suite. * Strong organizational skills and attention to detail. * Ability to manage multiple training classes or projects ...

eClerx

Call Center Trainer

Fayetteville, NC · On-site

$15.50/hr

Proficiency with call center systems, CRM platforms, and Microsoft Office Suite. * Strong organizational skills and attention to detail. * Ability to manage multiple training classes or projects ...

Verida Inc

Call Center Trainer

Villa Rica, GA · On-site

Call Center Trainer Position Summary The Call Center Trainer delivers training Programs for new ... management, and problem-solving skills. · Proficiency in Microsoft Office Suite (PowerPoint, Word ...

MV Transportation

Call Center Trainer

Kent, WA

MV Transportation is seeking a Seattle-based Call Center Trainer  who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring ...

MV Transportation

Call Center Trainer

Kent, WA

Responsibilities MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

Responsibilities MV Transportation is seeking a Seattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring contract ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Responsibilities MV Transportation is seeking a Seattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MCI Careers

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Strong organizational and time management skills. * Spanish-speaking skills are a plus.

MCI Careers

Call Center Trainer

FL · Remote

Strong organizational and time management skills. * Spanish-speaking skills are a plus. ABOUT MCI ... We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

Strong organizational and time management skills. * Spanish-speaking skills are a plus. ABOUT MCI ... We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Strong organizational and time management skills. * Spanish-speaking skills are a plus.

Peraton

Call Center Trainer

Fort Huachuca, AZ · On-site

$51K - $82K/yr

Responsibilities Peraton is looking for a Call Center Trainer to help support the Action Request ... Manage ServiceNow Dashboard * Complete weekly and monthly reporting Qualifications Qualifications ...

Peraton

Call Center Trainer

Fort Huachuca, AZ · On-site

$51K - $82K/yr

Responsibilities Peraton is looking for a Call Center Trainer to help support the Action Request ... Manage ServiceNow Dashboard * Complete weekly and monthly reporting Qualifications Qualifications ...

MCI Careers

Call Center Trainer

Wichita, KS

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Strong organizational and time management skills. * Spanish-speaking skills are a plus. WANT AN ...

MCI Careers

Experienced Call Center Trainer

Tampa, FL · Remote

... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing ... We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ...

next page

Showing results 1-20

People also search for

All JobsManager Call Center Trainer Jobs

Manager Call Center Trainer information

See salary details

$13

$24

$36

How much do manager call center trainer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for manager call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What jobs pay $3,000 a day?

High-paying jobs that can reach $3,000 a day often include specialized roles such as senior corporate executives, highly experienced consultants, or certain medical specialists. These positions typically require advanced skills, extensive experience, and often involve high levels of responsibility or expertise. For example, top-level managers or trainers in large organizations may earn substantial daily rates through consulting or contract work.

What is the difference between Manager Call Center Trainer vs Call Center Supervisor?

AspectManager Call Center TrainerCall Center Supervisor
Primary FocusTraining and development of call center staffOverseeing daily call center operations and team management
Required CredentialsTypically requires training certifications or related experienceOften requires customer service or call center experience
Work EnvironmentTraining rooms, online platforms, and team development settingsCall center floor, managing agents directly
Employer & Industry UsageCommon in customer service, sales, and support centersStandard in call centers across various industries

The Manager Call Center Trainer primarily focuses on developing staff skills through training programs, while the Call Center Supervisor manages daily operations and team performance. Both roles are essential in call centers but differ in responsibilities and focus areas.

What cities are hiring for Manager Call Center Trainer jobs? Cities with the most Manager Call Center Trainer job openings:
What are the most commonly searched types of Call Center Trainer jobs? The most popular types of Call Center Trainer jobs are:
What states have the most Manager Call Center Trainer jobs? States with the most job openings for Manager Call Center Trainer jobs include:
Manager Call Center Trainer jobs near you

Call Center Trainer

eClercx

Fayetteville, NC • On-site

$15.50/hr

Full-time

Posted 3 days ago

Job description

Job Description
Job Description
We are seeking an experienced and enthusiastic Call Center Trainer to join our team. This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal candidate will have strong communication skills, a passion for coaching, and experience working in fast-paced call center environments.
Key Responsibilities
  • Facilitate and provide training for call center agents, including systems training, customer service skills, policies, and procedures.
  • Conduct ongoing training sessions, refresher courses, and performance improvement workshops.
  • Develop and update training materials, including manuals, presentations, job aids, and e-learning modules.
  • Assess training effectiveness through evaluations, performance metrics, and feedback; recommend improvements as needed.
  • Partner with call center leadership to identify skill gaps and implement targeted coaching plans.
  • Monitor agent performance during nesting/simulation periods and provide hands-on support.
  • Maintain accurate training records and reports.
  • Stay current on product updates, process changes, and industry best practices.
  • Support quality assurance initiatives by aligning training with performance standards.

Qualifications
  • High school diploma or equivalent required
  • 2+ years of experience in a call center training, quality assurance, or supervisory role.
  • Strong presentation, facilitation, and communication skills.
  • Ability to adjust training methods to accommodate various learning styles.
  • Proficiency with call center systems, CRM platforms, and Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple training classes or projects simultaneously.

Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 North McPherson Church Road, Fayetteville, NC 28303.
Compensation/Pay:
Starting salary- $15.50/hr.
Joining Bonus- $200 (Payable in the first check after 60th day of employment)- Employee should be active on the date of paycheck.

Apply