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Manager Call Center Trainer Jobs (NOW HIRING)

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Responsibilities MV Transportation is seeking a Seattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

MV Transportation is seeking a Seattle-based Call Center Trainer  who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ

$18 - $20/hr

At Fieldprint, we're more than a leader in identity management services -- we're a team driven by ... Liaise with department managers to identify training structure and training needs for Call Center ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ

$18 - $20/hr

About Us At Fieldprint, we're more than a leader in identity management services - we're a team ... Liaise with department managers to identify training structure and training needs for Call Center ...

MCI Careers

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Strong organizational and time management skills. * Spanish-speaking skills are a plus. PHYSICAL ...

Fieldprint

Call Center Trainer

Mount Laurel, NJ · On-site

$18 - $20/hr

About Us At Fieldprint, we're more than a leader in identity management services - we're a team ... Liaise with department managers to identify training structure and training needs for Call Center ...

Verida Inc

Call Center Trainer - WI

Villa Rica, GA · On-site

ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer ... management, and problem-solving skills. · Proficiency in Microsoft Office Suite (PowerPoint, Word ...

MCI Careers

Call Center Trainer

Wichita, KS

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Strong organizational and time management skills. * Spanish-speaking skills are a plus. This job ...

Broadridge

Manager, Call Center

Edgewood, NY

Oversee Quality Assurance and Training programs, including curriculum development, coaching, and ongoing performance management. * Analyze call center data and develop reporting to drive operational ...

MCI Careers

Experienced Call Center Trainer

Killeen, TX · On-site

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... You may be asked by your supervisors or managers to perform other duties. You will be evaluated in ...

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Manager Call Center Trainer information

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How much do manager call center trainer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for manager call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Manager Call Center Trainer vs Call Center Supervisor?

AspectManager Call Center TrainerCall Center Supervisor
Primary FocusTraining and development of call center staffOverseeing daily call center operations and team management
Required CredentialsTypically requires training certifications or related experienceOften requires customer service or call center experience
Work EnvironmentTraining rooms, online platforms, and team development settingsCall center floor, managing agents directly
Employer & Industry UsageCommon in customer service, sales, and support centersStandard in call centers across various industries

The Manager Call Center Trainer primarily focuses on developing staff skills through training programs, while the Call Center Supervisor manages daily operations and team performance. Both roles are essential in call centers but differ in responsibilities and focus areas.

What cities are hiring for Manager Call Center Trainer jobs?

Cities with the most Manager Call Center Trainer job openings:

What are the most commonly searched types of Call Center Trainer jobs?

The most popular types of Call Center Trainer jobs are:

What states have the most Manager Call Center Trainer jobs?

States with the most job openings for Manager Call Center Trainer jobs include:

Manager Call Center Trainer jobs near you

Call Center Trainer

Latham, NY • On-site

Paper Alternative Solutions, Inc
1 - 10 employees
Learn more about Paper Alternative Solutions, Incexternal

$25/hr

Full-time

Posted 10 days ago

Job description

Description

Ensure high quality customer service in the call center from initial training, ongoing development, and a structured quality control system. 


Candidates must have one-year experience as a trainer. Excellent communication and people skills a must. Candidates are required to have experience with Microsoft Office and Microsoft Excel.


Candidates should have experience with content development, adult learning methodologies, LMS administration, and curriculum design/building.


Apply for this opportunity now and take the next step in your career path!


Pay Rate


$25.00 per hour

Primary Duties and Responsibilities

As part of Customer Care team, provides the required training for Client Oriented staff in a call center environment. May perform one or more of the following:

  • Conducts training classes, which include content about the job, the Company, and different client programs.
  • Facilitates new hire training using the provided curriculum to call center staff.
  • Facilitates continuing education classes to existing call center staff for new products, services, customer service skills, and ongoing refresher training as needed.
  • Provide performance feedback to class participants.
  • Communicates with various departments within the organization, including call center management, work force, quality and the help desk.
  • Helps design call center training manuals by identifying and describing information needs, obtaining feedback from management, and editing final copy.
  • Develops and writes on-going training for the call center at large.

Company Description

Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.  


 Benefits


Paid sick leave is accrued starting on the first day of employment in compliance with New York State Paid Sick Leave law 

Requirements

  • 1 year or greater training experience years
  • Excellent communication and interpersonal skills, required
  • Experience in Microsoft Office and Microsoft Excel

Apply