East Hartford, CT · On-site
$16 - $19.75/hr
Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a ...
East Hartford, CT · On-site
$16 - $19.75/hr
Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a ...
New Haven, CT · On-site
Working in partnership with the Call Center Manager and operational leadership, the Supervisor ... Participate in recruitment, onboarding, orientation, training, and cross-training of staff.
Quick apply
New Haven, CT · On-site
Working in partnership with the Call Center Manager and operational leadership, the Supervisor ... Participate in recruitment, onboarding, orientation, training, and cross-training of staff.
New Haven, CT · On-site
Working in partnership with the Call Center Manager and operational leadership, the Supervisor ... Participate in recruitment, onboarding, orientation, training, and cross-training of staff.
New Haven, CT · On-site
Working in partnership with the Call Center Manager and operational leadership, the Supervisor ... Participate in recruitment, onboarding, orientation, training, and cross-training of staff.
East Hartford, CT · On-site
$16 - $19.75/hr
Call Center Representative East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Call Center Representative needs call center/dispatcher experience. Call Center Representative requires: * Must ...
East Hartford, CT · On-site
$16 - $19.75/hr
Call Center Representative East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Call Center Representative needs call center/dispatcher experience. Call Center Representative requires: * Must ...
Windsor, CT · On-site
$28.50/hr
The Fulfillment Trainer plays a crucial role in assisting the site leadership team by providing comprehensive training to new hires in their daily functional and operational duties. They possess ...
Windsor, CT · On-site
$28.50/hr
The Fulfillment Trainer plays a crucial role in assisting the site leadership team by providing comprehensive training to new hires in their daily functional and operational duties. They possess ...
Windsor, CT · On-site
$28.50/hr
The Fulfillment Trainer plays a crucial role in assisting the site leadership team by providing comprehensive training to new hires in their daily functional and operational duties. They possess ...
Windsor, CT · On-site
$28.50/hr
The Fulfillment Trainer plays a crucial role in assisting the site leadership team by providing comprehensive training to new hires in their daily functional and operational duties. They possess ...
East Haven, CT · On-site
$18/hr
Responsibilities for Call Center ... Manage incoming customer calls with a positive attitude * Track interactions and update client ...
East Haven, CT · On-site
$18/hr
Responsibilities for Call Center ... Manage incoming customer calls with a positive attitude * Track interactions and update client ...
East Haven, CT · On-site
$18/hr
Responsibilities for Call Center ... Manage incoming customer calls with a positive attitude * Track interactions and update client ...
East Haven, CT · On-site
$18/hr
Responsibilities for Call Center ... Manage incoming customer calls with a positive attitude * Track interactions and update client ...
New Haven, CT · On-site
$16 - $20/hr
... training onsite) The Call Center Representative works closely .with patients and clinical ... managing a high volume of incoming calls in a call center environment. Schedules patient ...
New Haven, CT · On-site
$16 - $20/hr
... training onsite) The Call Center Representative works closely .with patients and clinical ... managing a high volume of incoming calls in a call center environment. Schedules patient ...
New Haven, CT · On-site
$16 - $20/hr
... training onsite) The Call Center Representative works closely .with patients and clinical ... managing a high volume of incoming calls in a call center environment. Schedules patient ...
Quick apply
New Haven, CT · On-site
$16 - $20/hr
... training onsite) The Call Center Representative works closely .with patients and clinical ... managing a high volume of incoming calls in a call center environment. Schedules patient ...
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst ... One year related Call Center and financial services experience and/or training preferred.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst ... One year related Call Center and financial services experience and/or training preferred.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst ... One year related Call Center and financial services experience and/or training preferred.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst ... One year related Call Center and financial services experience and/or training preferred.
$16.75 - $21/hr
Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst ... One year related Call Center and financial services experience and/or training preferred.
$16.75 - $21/hr
Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst ... One year related Call Center and financial services experience and/or training preferred.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst ... One year related Call Center and financial services experience and/or training preferred.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst ... One year related Call Center and financial services experience and/or training preferred.
Hartford, CT · On-site
$17.53 - $21.56/hr
The omission of an essential function does not preclude management from assigning duties not listed ... MINIMUM TRAINING AND EXPERIENCE Education: Must have a high school diploma or GED. Minimum Years of ...
Hartford, CT · On-site
$17.53 - $21.56/hr
The omission of an essential function does not preclude management from assigning duties not listed ... MINIMUM TRAINING AND EXPERIENCE Education: Must have a high school diploma or GED. Minimum Years of ...
East Hartford, CT · On-site
$17 - $18.50/hr
Ability to multitask and manage time effectively. Experience and Training : * Bilingual English/Spanish preferred * Call center: 1 year (Preferred) * Experience in a Healthcare setting a plus!
East Hartford, CT · On-site
$17 - $18.50/hr
Ability to multitask and manage time effectively. Experience and Training : * Bilingual English/Spanish preferred * Call center: 1 year (Preferred) * Experience in a Healthcare setting a plus!
Farmington, CT · On-site
... managing staff and processes in a customer service environment (Required ... Additional years of related experience/specialized training may be considered in lieu of ...
Farmington, CT · On-site
... managing staff and processes in a customer service environment (Required ... Additional years of related experience/specialized training may be considered in lieu of ...
Bozrah, CT · On-site
$16.75 - $20.75/hr
One year related Call Center and financial services experience and/or training preferred. * Intermediate knowledge of various technical platforms including Microsoft office (excel, word etc.) with a ...
Bozrah, CT · On-site
$16.75 - $20.75/hr
One year related Call Center and financial services experience and/or training preferred. * Intermediate knowledge of various technical platforms including Microsoft office (excel, word etc.) with a ...
East Haven, CT · On-site
$15.50 - $20/hr
A Call Center Specialist is someone that possesses the talent for solving tough problems while ... We provide comprehensive training on company guidelines, policies, customer service and ample ...
East Haven, CT · On-site
$15.50 - $20/hr
A Call Center Specialist is someone that possesses the talent for solving tough problems while ... We provide comprehensive training on company guidelines, policies, customer service and ample ...
$15.50 - $20/hr
See More See Less A Call Center Specialist is someone that possesses the talent for solving tough ... We provide comprehensive training on company guidelines, policies, customer service and ample ...
$15.50 - $20/hr
See More See Less A Call Center Specialist is someone that possesses the talent for solving tough ... We provide comprehensive training on company guidelines, policies, customer service and ample ...
| Aspect | Manager Call Center Trainer | Call Center Supervisor |
|---|---|---|
| Primary Focus | Training and development of call center staff | Overseeing daily call center operations and team management |
| Required Credentials | Typically requires training certifications or related experience | Often requires customer service or call center experience |
| Work Environment | Training rooms, online platforms, and team development settings | Call center floor, managing agents directly |
| Employer & Industry Usage | Common in customer service, sales, and support centers | Standard in call centers across various industries |
The Manager Call Center Trainer primarily focuses on developing staff skills through training programs, while the Call Center Supervisor manages daily operations and team performance. Both roles are essential in call centers but differ in responsibilities and focus areas.
East Hartford, CT • On-site
$16 - $19.75/hr
Other
Re-posted yesterday
East Hartford, CT, United States
$ 17.00 - 18.00 (US Dollar)
Sr Call Center needs 6 months minimum experience in call center/dispatcher experience
Sr Call Center requires:
Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience
In lieu of an Associate degree without call center experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customer service assessment
Must be able to successfully pass a criminal background check and drug test.
Sr Call Center duties:
Provide one-to-one telephone contact with consumers and providers.
Assist with password resets.
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service.
Work with consumers in difficult situations.
Handle and data enter complaints in accordance with approved policies and procedures.
Meet and exceed daily standards for calls answered, customer service, and quality.
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Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Recruiting and staffing services
11 - 50 Employees
Austell, GA, US
