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Evening Call Center Trainer Jobs (NOW HIRING)

MMC Group

Call Center Trainer

Trenton, NJ

Customer Service Trainer Summary/Objective The Customer Service Trainer position is responsible for developing and conducting employee training programs for the organization. Essential Functions

MCI Careers

Experienced Call Center Trainer

Wichita, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Killeen, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Las Cruces, NM

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Killeen, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Tampa, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Dallas, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Las Cruces, NM · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Wichita, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Savannah, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Savannah, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Tampa, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Wichita, KS

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Savannah, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Killeen, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

MCI Careers

Experienced Call Center Trainer

Las Cruces, NM · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You'll play a key role in onboarding ...

Lunds & Byerlys

Evening Center Specialist I

Minneapolis, MN · On-site

$17.50 - $22/hr

  • Dental

  • Vision

  • Life

  • PTO

Evening Call Center Specialist II Lunds & Byerlys is currently hiring for a vibrant and outgoing part-time Evening Call Center Specialist II to create a sensational shopping experience for our ...

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Showing results 21-40

All JobsEvening Call Center Trainer Jobs

Evening Call Center Trainer information

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$13

$24

$36

How much do evening call center trainer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for evening call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Evening Call Center Trainer vs Customer Service Supervisor?

AspectEvening Call Center TrainerCustomer Service Supervisor
Primary RoleTrain and develop call center staff during evening shiftsOversee customer service team, manage performance, and handle escalations
Required SkillsTraining, communication, product knowledgeLeadership, conflict resolution, team management
Work EnvironmentCall center, evening hoursCustomer service department, day or evening shifts
Common CertificationsTraining certifications, call center experienceCustomer service management certifications, leadership experience

While both roles operate within the call center industry, the Evening Call Center Trainer focuses on training staff during evening shifts, whereas the Customer Service Supervisor manages overall team performance and customer interactions. The trainer emphasizes skill development, while the supervisor handles team oversight and issue resolution.

What are the main challenges faced by an evening call center trainer, and how can I prepare for them?

As an Evening Call Center Trainer, one common challenge is engaging trainees who may be fatigued after a long day or balancing other responsibilities. You'll also need to adapt training methods for remote or in-person sessions and accommodate diverse learning styles. Preparation involves developing interactive content, using real-world scenarios to keep sessions lively, and maintaining flexibility in your approach. Strong communication skills and the ability to motivate evening teams are crucial for success in this role.

What does an evening call center trainer do?

An Evening Call Center Trainer is responsible for training new and existing call center agents during evening shifts. They develop and deliver training sessions on customer service skills, company policies, and product knowledge, ensuring agents are prepared for their roles. Additionally, they monitor agent performance, provide feedback, and update training materials as needed. Their goal is to maintain high standards of customer service and compliance within the call center, particularly for teams working outside typical business hours.

What are the key skills and qualifications needed to thrive as an evening call center trainer?

To thrive as an Evening Call Center Trainer, you need expertise in call center operations, adult education techniques, and typically a background in customer service or training, often supported by a relevant degree or certification. Familiarity with learning management systems (LMS), call recording software, and presentation tools like PowerPoint is essential. Excellent communication, patience, and motivational skills help trainers engage diverse groups and address individual learning needs. These skills ensure effective training delivery, improved agent performance, and consistent customer service quality during evening shifts.

What cities are hiring for Evening Call Center Trainer jobs?

Cities with the most Evening Call Center Trainer job openings:

What are the most commonly searched types of Call Center Trainer jobs?

The most popular types of Call Center Trainer jobs are:

What states have the most Evening Call Center Trainer jobs?

States with the most job openings for Evening Call Center Trainer jobs include:

Evening Call Center Trainer jobs near you
Infographic showing various Evening Call Center Trainer job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,453 per year, or $24.7 per hour.

Call Center Trainer

MMC Group

Trenton, NJ

Full-time

Re-posted 21 days ago

Job description

Customer Service Trainer


Summary/Objective

The Customer Service Trainer position is responsible for developing and conducting employee training programs for the organization.


Essential Functions


  • Conducts customer service training as well as training in other various areas (including personal development skills).

  • Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.

  • Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.

  • Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops.

  • Conducts training sessions covering specified areas such as on-the-job training, use of computers and software, interpersonal skills, quality & process issues, and product knowledge.

  • Tests trainees to measure progress and to evaluate effectiveness of training.

  • Reports on progress of employees under guidance during training periods.

  • Maintain trainee records.



Competencies


  • Customer/Client Focus.

  • Learning Orientation.

  • Communication Proficiency.

  • Technical Capacity.

  • Teamwork Orientation.

  • Planning/Organizational Skills.

  • Presentations Skills.



Supervisory Responsibilities


  • Supervise Account Managers and CSRs (customer service representatives) in a training environment.

  • Responsible for the overall direction, coordination, and evaluation of this unit.

  • Oversee company reps, acting in the role of “training instructor” for a specific training issue or initiative.

  • Carry out supervisory responsibilities in accordance with the training department procedures.

  • This job operates in a professional office environment.

  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.



Requirements


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk or hear.

  • The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

  • This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m.