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Manager Application Support Engineer Jobs in Indiana

Toyota

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $102K/yr

The Controls Support Engineer will work directly with the Controls Support Manager and management team to ensure all customer needs are met in a timely manner as well as to the customer's complete ...

ATS Automation

Technical Support Engineer

Indianapolis, IN · Hybrid

$36 - $42/hr

Travel up to 40% Hourly Rate Range: $36.00 - $42.00 The Technical Support Engineer is the liaison ... Monitor service inboxes and manage ticket creation and updates (including Fusion). * Provide remote ...

SUSE

Linux Technical Support Engineer Customer Support Engineer The Opportunity: We are seeking a highly ... Workload Management: Highly self-motivated and responsible, with the ability to effectively ...

Echopath LLC

Tier 2 Support Engineer

Indianapolis, IN · On-site

Echopath is an Indianapolis, IN-based IT Managed Services provider. We deliver IT projects, systems ... As a Tier 2 Support Engineer, you'll be the escalation point for our Tier 1 team and a trusted ...

SMC Corporation of America

Be Seen First

Electrical Product Support Engineer

Noblesville, IN · On-site

PURPOSE This role provides electrical application technical support for internal and external ... Review and interpret data utilizing corporate management system software that includes CAD models ...

ActiveState

Queue Management: Monitor the support queue throughout the day to ensure tickets are moving forward ... Identify tickets that require engineering or product involvement and escalate with full context so ...

SMC Corporation of America

Be Seen First

Senior Product Support Engineer

Noblesville, IN · On-site

PURPOSE This role is to provide mechanical and/or electrical application technical support for ... Review and interpret data utilizing corporate management system software that include CAD models ...

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All JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in Indiana

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

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Manager Application Support Engineer jobs near you
Controls Support Engineer

Controls Support Engineer

Toyota

Indianapolis, IN • On-site

$79K - $102K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Toyota rating

7.3

Company rating: 7.3 out of 10

Based on 851 frontline employees who took The Breakroom Quiz

21st of 44 rated automakers

Job description

We are looking for 1st and 2nd shift. (4pm-1 am)
The Advance Technology Support Engineer primary responsibility is to provide customer support to all existing Toyota Automated Logistic customers. Our Customer Support provides 24/7 for support calls (during support rotation), conducting phone troubleshooting, remote dial in support/troubleshooting, support escalation process, and as necessary on-site support. Collateral duties include controls systems electrical design utilizing AutoCAD Electrical, PLC/PC programming, Human-Machine Interface (HMI) programming, customer training, debug support on site. Also, will be involved in the support of Advance Technologies used within the Material Handling Industry. The Controls Support Engineer will work directly with the Controls Support Manager and management team to ensure all customer needs are met in a timely manner as well as to the customer's complete satisfaction. The engineer will work to develop the customer support program and with other Toyota Automated Logistic divisions to help promote excellent technical support to our customers.
Job Functions
  • Be the first point of contact for all Toyota Automated Logistic support calls and tickets. Build up the support program to develop standard practices and procedures for support calls, orders, warranty, etc.
  • Maintains satisfied customers by resolving issues quickly.
  • Customer service, satisfaction, and goodwill during implementation and during support (as measured by our customers: repeat business and reputation).
  • Communicate with other Toyota Automated Logistic team members effectively. Keep your manager advised of schedule.
  • Be part of the rotating 24/7 on-call Support Program

Travel Requirements
  • 5-15%

Preferred Skills & Qualifications
  • BS in Engineering (Electrical or Mechanical) or technical discipline
  • Have five plus years of experience in Controls engineering.
  • Previous with AutoStores, Mobile Robotics solutions etc.
  • PLC/VLC programming experience
  • HMI programming experience
  • Panel design preferred.
  • Hands-on mechanical capabilities
  • Extremely computer literate with MS Office products
  • AutoCAD Electrical experience preferred.
  • Material Handling or Automation experience preferred.
  • Excellent communication and documentation skills
  • Must be eligible to work in the USA long term without sponsorship.
  • Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

About Toyota Automated Logistics:
Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande's warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.
In addition to exciting work at a growing company, we offer the following benefits:
  • Health, Dental, and Vision Insurance
  • 401(k) Retirement Plan with a company match
  • Vacation / Holiday Pay
  • Paid Volunteer time off
  • Tuition Reimbursement
  • Professional Associations, Conferences and Subscriptions
  • Company Meetings & Events

Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.

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