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Manager Account Manager Jobs in Ohio (NOW HIRING)

Covenant Logistics

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

The Account Manager is a key operations link between Covenant, professional drivers, and our customers. This role involves managing customer relationships, coordinating freight operations, resolving ...

Covenant Logistics

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

The Account Manager is a key operations link between Covenant, professional drivers, and our customers. This role involves managing customer relationships, coordinating freight operations, resolving ...

Boise Cascade Company

Account Manager

Marion, OH · On-site

Boise Cascade has an exciting opening for an Account Manager! Please review the responsibilities and needed qualifications below and apply today! Responsibilities An Account Manager's key ...

Boise Cascade

Account Manager

Marion, OH

$51K - $99K/yr

Boise Cascade has an exciting opening for an Account Manager! Please review the responsibilities and needed qualifications below and apply today! Responsibilities An Account Manager's key ...

Boise Cascade Company

Account Manager

Marion, OH

Boise Cascade has an exciting opening for an Account Manager! Please review the responsibilities and needed qualifications below and apply today! Responsibilities An Account Manager's key ...

Vesuvius USA

OH · On-site

Managing a portfolio of accounts to achieve long-term success. Developing positive relationships with customers. Acting as the point of contact and handling customers' individual needs. Generating ...

Covenant Logistics

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

The Account Manager is a key operations link between Covenant, professional drivers, and our customers. This role involves managing customer relationships, coordinating freight operations, resolving ...

lhs

Account Manager

Cleveland, OH · On-site

Job Title Account Manager Department Sales / Client Services Position Summary The Account Manager is responsible for developing, managing, and strengthening relationships with Skilled Nursing ...

Covenant Logistics

Account Manager

Columbus, OH

$59K - $93K/yr

The Account Manager is a key operations link between Covenant, professional drivers, and our customers. This role involves managing customer relationships, coordinating freight operations, resolving ...

SPECTRUM

Account Manager

Broadview Heights, OH · On-site +1

$32K/yr

As an Account Executive , you will lead all sales and client management responsibilities of your book of business. You will be responsible for driving revenue through a combination of account ...

Boise Cascade

Account Manager

Marion, OH · On-site

$24.71 - $47.98/hr

Boise Cascade has an exciting opening for an Account Manager! Please review the responsibilities and needed qualifications below and apply today! Responsibilities An Account Manager's key ...

Legacy Health Services

Account Manager

Parma, OH · On-site

Job Title Account Manager Department Sales / Client Services Position Summary The Account Manager is responsible for developing, managing, and strengthening relationships with Skilled Nursing ...

HUMMEL GROUP INC

Account Manager

Wooster, OH · On-site

The Account Manager is responsible for the day-to-day servicing of existing clients in tandem with the Risk Advisor. The Account Manager is responsible for developing and maintaining relationships ...

HUMMEL GROUP INC

Account Manager

Wooster, OH · On-site

The Account Manager is responsible for the day-to-day servicing of existing clients in tandem with the Financial Advisor. The Account Manager is responsible for developing and maintaining ...

HUMMEL GROUP INC

Account Manager

Orrville, OH · On-site

The Account Manager is responsible for the day-to-day servicing of existing clients in tandem with the Financial Advisor. The Account Manager is responsible for developing and maintaining ...

Soccer Village

Account Manager

Blue Ash, OH

Account Manager Location: Cincinnati, OH Job Type: Full-time, in-office Love the game? Build the relationships that power it. At Soccer Village, soccer isn't just what we sell, it's what we live.

Bluebird Network

Account Manager

Independence, OH · On-site

Bluebird is a dynamic growing company in need of an Account Manager to be a part of a collaborative team. This is a full time, benefit eligible position. All of us at Bluebird work hard to meet ...

Bluebird Network

Account Manager

Columbus, OH · On-site

Bluebird is a dynamic growing company in need of an Account Manager to be a part of a collaborative team. This is a full time, benefit eligible position. All of us at Bluebird work hard to meet ...

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All JobsAccount JobsManager Account Manager JobsManager Account Manager Jobs in Ohio

Manager Account Manager information

What is a manager account manager?

Manager Account Managers are professionals responsible for overseeing a team of account managers and ensuring that client relationships are maintained and developed effectively. They act as a bridge between their team and upper management, providing guidance, setting goals, and monitoring performance. In addition to managing the team, they may handle key client accounts themselves, resolve escalated issues, and develop strategies to improve client satisfaction and business growth. Their role typically requires strong leadership, communication, and problem-solving skills.

How does a manager account manager typically balance client relationship management with overseeing a team of account managers?

A Manager Account Manager is responsible for maintaining key client relationships while also leading and supporting a team of account managers. This involves regularly meeting with clients to understand their needs and ensuring high-quality service, as well as coaching team members, monitoring their performance, and assisting with complex issues. Balancing these responsibilities requires strong organizational skills and the ability to delegate tasks effectively. Most Manager Account Managers spend part of their week in team meetings, one-on-ones, and client calls, ensuring both client satisfaction and team development.

What type of manager account manager makes the most money?

Senior-level account managers, such as Strategic or Key Account Managers, tend to earn the highest salaries due to their increased responsibilities and client portfolio size. Those with specialized skills, industry certifications, or experience managing large accounts typically command higher compensation. Leadership roles like Account Director or Manager often include performance bonuses and incentives that boost overall earnings.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building skills, sales acumen, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM software (such as Salesforce), sales analytics tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are soft skills that set top performers apart. These competencies are vital for maintaining client satisfaction, driving revenue growth, and ensuring lasting business partnerships.

How much does a manager account manager get paid?

The average salary for an account manager varies depending on experience, industry, and location, but typically ranges from $50,000 to $80,000 annually. Manager account managers with additional responsibilities or in high-demand sectors can earn higher salaries, often exceeding $100,000 with bonuses and commissions included.
What are the most commonly searched types of Account Manager jobs in Ohio? The most popular types of Account Manager jobs in Ohio are:
What cities in Ohio are hiring for Manager Account Manager jobs? Cities in Ohio with the most Manager Account Manager job openings:
Manager Account Manager jobs near you

Account Manager

Covenant Logistics

Columbus, OH • On-site

$59K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Covenant Logistics rating

6.7

Company rating: 6.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

255th of 361 rated logistics

Job description

The Account Manager is a key operations link between Covenant, professional drivers, and our customers. This role involves managing customer relationships, coordinating freight operations, resolving issues, and ensuring service excellence. The Account Manager plays a key role in maintaining client satisfaction and driving business growth through strategic account management. The Account Manager will directly manage the work of professional drivers. The Account Manager will have an introduction to P&L management and may have direct reports.
Responsibilities
  • Build and maintain strong relationships with customers.
  • Provide routine updates on load status and service performance.
  • P&L accountability for assigned accounts.
  • Coach/mentor a group of experienced drivers to achieve specific customer service and key company goals.
  • Maximize utilization of drivers and company assets.
  • Dedicated account performance management & reporting
  • Project management and implementation of strategic initiatives
  • Excellent Customer Service to internal & external customers
  • Monitor, Approve, & Streamline driver payroll.
  • Support driver scheduling, pay accuracy, and maintenance coordination.
  • Retention and Turnover management
  • Promoting and supporting Safety 1st culture
  • Prepare weekly/monthly performance reports for clients and internal stakeholders.
  • Ensure compliance with transportation regulations and company policies.
  • Follow established procedures and best practices to ensure consistency and quality.
  • Provide training and participate in Cross Training to ensure account coverage is always maintained at an acceptable level.
  • Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback for the professional driver.
  • Manage and solicit business from a specific or assigned number of customers by using daily available capacity.
  • Input all load information into computer system accurately to ensure system integrity.
  • Work with other internal departments to resolve customer or company issues when necessary.
  • Maintain good measurable items to indicate how well the team/account is performing.
  • Make sound decisions to increase revenue and decrease costs.
  • Decrease deadhead percentage and provide on time pickups for customers.
  • Manage utilization of trucks and trailer pools to ensure minimum amounts of available equipment.
  • Engage clients regularly to ensure expectations are met and exceeded.

Knowledge, Skills, and Abilities
  • Strong communication, negotiation, and customer service skills.
  • Proficiency in Microsoft Office Suite and TMS platforms.
  • Ability to multitask, problem-solve, and work independently.
  • Knowledge of driver payroll and/or the ability to learn
  • Knowledge of DOT regulations and Driver HOS necessary
  • Ability to organize well and manage multiple projects required.
  • Ability to work occasional evenings, weekends, or holidays as needed.

Education/Experience
  • High School diploma or equivalent required.
  • Bachelor's degree or equivalent related experience in Business, Logistics or other closely related field is preferred.
  • AS400 experience is preferred but not required.
  • 2-5 years of experience in transportation, logistics, or account management.

Competitive Compensation
We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.
  • Expected Pay Range: $59,102.00-$67,538.90
  • Pay Range: $59,102.00-$93,509.00
  • Pay Grade: 9
  • 401(k) Match: Build your future with our generous company match.
  • Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits
Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind:
  • Medical, Dental & Vision Insurance
  • Telemedicine Access
  • Company-Paid Short & Long-Term Disability Coverage
  • Health Savings Account (HSA)
  • Company-Paid Life Insurance

Time to Recharge
We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
  • Generous Paid Time Off (PTO)
  • Paid Company Holidays
  • Time off to Volunteer

Culture-Driven Perks
We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
  • Casual Dress Code: Dress for your day.
  • Tuition Reimbursement: Advance your education with financial support.
  • Employee Discount Program: Exclusive savings on everyday essentials and more.
  • Dependent Care Flexible Spending Account (DFSA)
  • Adoption Assistance: Meaningful support for growing families.
  • Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges.
  • Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer
Disability/Veteran
VEVRAA Federal Contractor

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