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Manager 1800 Contacts Customer Service Jobs in Rome, GA

PATTERNS

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Customer service--manages difficult situations, responds promptly to internal and external customer needs and meets commitments. Exhibits strong interpersonal techniques, is positive, respectful and ...

Walgreens

Customer Service Associate

Cedartown, GA · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Alfa Insurance - Ben McWhorter Agency

Be Seen First

Customer Service Representative

Rome, GA · On-site

$18 - $22/day

Collaborate with insurance carriers and internal account managers to resolve complex customer ... service to every client we serve.

New

Big Lots

Customer Service Associate

Dallas, GA · On-site

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Dallas, GA

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Carmax

Customer Service - Collections

Cartersville, GA · On-site

$17.40 - $24.40/hr

Exceptional customer service is at the heart of everything we do and drives CarMax to be industry ... management options all while annotating accounts in inter-company systems to document all ...

Home Depot

Customer Service/Sales

Rome, GA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Cedartown, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Cedartown, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Rome, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Cartersville, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Calhoun, GA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Cartersville, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Calhoun, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Pep Boys

Lead Customer Service Advisor

Cartersville, GA · On-site

$11 - $18/hr

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

New

Pep Boys

Lead Customer Service Advisor

Cartersville, GA · On-site

$11 - $18/hr

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

New

Walgreens

Customer Service Associate - Temporary

Dalton, GA

$12.75 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate - Temporary

Dalton, GA · On-site

$12.75 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All Jobs1800 Contacts Customer Service JobsManager 1800 Contacts Customer Service JobsManager 1800 Contacts Customer Service Jobs in Rome, GA

Manager 1800 Contacts Customer Service information

See Rome, GA salary details

$24.5K

$58K

$101K

How much do manager 1800 contacts customer service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for manager 1800 contacts customer service in Rome, GA is $58,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a manager of 1800 Contacts Customer Service do?

A Manager of 1800 Contacts Customer Service oversees the daily operations of the customer service department, ensuring that customers receive prompt and effective assistance. Their responsibilities include leading and training customer service representatives, monitoring performance metrics, resolving complex customer issues, and implementing strategies to improve service quality. They also collaborate with other departments to address customer needs and maintain high levels of customer satisfaction. The manager plays a key role in maintaining the company's reputation for excellent customer care.

What are the key skills and qualifications needed to thrive as a manager of 1800 Contacts Customer Service?

To thrive as a Manager of 1800 Contacts Customer Service, you need strong leadership skills, experience in customer service management, and typically a bachelor’s degree or equivalent experience. Familiarity with CRM software, call center management systems, and performance analytics tools is vital. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills for this role. These skills ensure effective team leadership, high-quality customer experiences, and the achievement of service goals in a fast-paced environment.

What are some common challenges faced by a manager of 1800 Contacts Customer Service, and how are they addressed?

A Manager at 1800 Contacts Customer Service often faces the challenge of balancing high-quality customer support with efficient team performance, especially during peak periods. Managing and motivating a diverse team, handling escalated customer issues, and ensuring adherence to company protocols are key aspects. Success in this role involves proactive coaching, clear communication, and leveraging performance data to identify areas for improvement. Collaboration with other departments, such as IT and fulfillment, is also critical to resolving complex customer concerns efficiently.

What is the difference between Manager 1800 Contacts Customer Service vs Customer Service Supervisor?

AspectManager 1800 Contacts Customer ServiceCustomer Service Supervisor
CredentialsExperience in customer service, leadership skillsSimilar credentials, often with supervisory experience
Work EnvironmentCall centers, retail, online supportCall centers, retail, online support
Employer & IndustryContact lens retailer, healthcare industryContact lens retailer, healthcare industry
Primary FocusOverseeing customer service team, strategic planningManaging daily operations, team supervision

The main difference is that the Manager 1800 Contacts Customer Service typically handles strategic planning and team leadership, while the Customer Service Supervisor focuses on daily team management and operational tasks. Both roles require similar credentials and work in comparable environments within the contact lens retail industry.

What are the most commonly searched types of 1800 Contacts Customer Service jobs in Rome, GA?

The most popular types of 1800 Contacts Customer Service jobs in Rome, GA are:

What are popular job titles related to Manager 1800 Contacts Customer Service jobs in Rome, GA?

For Manager 1800 Contacts Customer Service jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Manager 1800 Contacts Customer Service jobs in Rome, GA look for?

The top searched job categories for Manager 1800 Contacts Customer Service jobs in Rome, GA are:

What cities near Rome, GA are hiring for Manager 1800 Contacts Customer Service jobs?

Cities near Rome, GA with the most Manager 1800 Contacts Customer Service job openings:

Manager 1800 Contacts Customer Service jobs near you
Infographic showing various Manager 1800 Contacts Customer Service job openings in Rome, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,025 per year, or $27.9 per hour.

Customer Service Representative

PATTERNS

Cartersville, GA • On-site

$14.25 - $19.25/hr

Full-time

Re-posted 21 days ago

Job description

ESSENTIAL DUTIES & RESPONSIBILITIES:
 
• Correspond with customers, sales, production, quality and other necessary departments to obtain orders, answer questions and resolve issues.
• Process orders from entry to shipment
• Answer inquiries from both internal and external parties.
• Maintain sales and customer service reports and files.
• Assist Sales Team as necessary.
• Assist in other duties and projects as assigned.
• Take functional guidance from the Sales Coordinator.
 
ESSENTIAL SKILLS & ABILITY:
To perform the job successfully, an individual should demonstrate the following competencies:
• Problem solving—identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
• Customer service—manages difficult situations, responds promptly to internal and external customer needs and meets commitments.
Exhibits strong interpersonal techniques, is positive, respectful and customer focused.
• Planning/organizing—prioritizes and plans work and uses time efficiently. Attention to detail, organized, able to meet deadlines.
• Quality control—demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance. Proven ability to apply common sense understanding in order to carry out written and oral instructions.
Quantity—meets productivity standards and completes work in a timely manner.
• Adaptability—adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events. Can function as a self-starter with the ability to work independently.
• Dependability—consistently at work and on time, follows instructions and responds to management direction.
• Safety and security—observes safety and security procedures and uses equipment and materials properly. Ability to read and interpret safety rules and instructions which are posted in English.
• Communication - effectively and professionally conveys information internally and externally through verbal and written communication skills. Actively listens, communicates clearly, concisely and assures understanding.
• Strong phone etiquette skills, grammatical and professional business skill sets.
• Ability to calculate figures and amounts, add, subtract, multiply and divide numbers.
 
ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE:
• High school diploma or equivalent required; post-secondary education strongly preferred.
• 1-3 years’ experience working in a business setting, preferably in Sales or Customer Service.
• Working knowledge of Microsoft Office Software: E-mail, Word, Excel and PowerPoint.
• SAP or AS400 experience highly preferred