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Online Customer Service Rep Jobs in Rome, GA (NOW HIRING)

Tarkett

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

Tarkett

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

Tarkett

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

Circle K

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Mount Berry, GA · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

La Fayette, GA · On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Domino's Pizza

Customer Service Representative

Dallas, GA · On-site

$10 - $12/hr

We're looking for a passionate Customer Service Representative who is ready to make a difference. This role requires someone with excellent judgment, strong math skills, and the ability to multi-task ...

Circle K

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Summerville, GA · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Calhoun, GA

$14 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Online Customer Service Rep information

See Rome, GA salary details

$9

$18

$26

How much do online customer service rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for online customer service rep in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an online customer service rep do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

What are the key skills and qualifications needed to thrive as an online customer service rep?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What are some common challenges faced by online customer service reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

Can you work from home as an online customer service representative?

Yes, many online customer service representatives work remotely from home, using computers and communication tools like chat, email, or phone to assist customers. Employers often require reliable internet access and may provide training on specific software or platforms.

What are the most commonly searched types of Customer Service Rep jobs in Rome, GA?

The most popular types of Customer Service Rep jobs in Rome, GA are:

What are popular job titles related to Online Customer Service Rep jobs in Rome, GA?

For Online Customer Service Rep jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Rep jobs in Rome, GA look for?

The top searched job categories for Online Customer Service Rep jobs in Rome, GA are:

What cities near Rome, GA are hiring for Online Customer Service Rep jobs?

Cities near Rome, GA with the most Online Customer Service Rep job openings:

Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,115 per year, or $18.8 per hour.

Customer Service Representative

Cartersville, GA

Automation Personnel Services
Recruiting and Staffing Services • 10K+ employees
Learn more about Automation Personnel Servicesexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE 
Automation Personnel Services is looking for a Customer Service Representative for a company based in Cartersville, GA. In this role, you will have the opportunity to support our billing and collections process by reviewing invoices for accuracy, managing accounts receivable records, and working closely with warehouse and corporate teams to ensure excellent customer service. This position is full-time, temporary to hire.

Pay Rate 
$18.00 per hour

Schedule and Hours 
B shift: Wednesday to Saturday
  • Wednesday- 1:00pm to 7:00pm
  • Thursday to Saturday- 7:00am to 7:00pm
Customer Service Representative Duties and Responsibilities
• Coordinate production schedules by monitoring inventory levels, tracking load progress, and maintaining accurate, time-sensitive operational reports.
• Manage shipping and receiving activities, including checking drivers in and out, printing Bills of Lading (BOLs), obtaining shipment information, and assigning dock doors.
• Deliver exceptional customer service by handling customer orders, inventory control, material movement, and responding to inquiries in a professional and timely manner.
• Prepare and communicate customer delivery reports by analyzing operational data, identifying trends, and proactively providing updates to customers.
• Build and maintain strong relationships with customers, carriers, and suppliers to support efficient operations, quality service, and on-time delivery.
 
Customer Service Representative Qualifications and Requirements 
• High school diploma or GED required, with at least 2 years of customer service experience; experience with Office 365 and AS400 is a plus.
• Strong computer proficiency, including Microsoft Office, with the ability to accurately enter and manage data in a fast-paced environment.
• Excellent communication, customer service, organizational, and problem-solving skills, with a strong attention to detail.
• Positive, proactive, and adaptable team player who can work effectively with all levels of the organization and manage changing priorities.
• Ability to lift to 25lbs (in office assessment will be conducted)
 
Job Type 
Full-time, temporary to hire. 

Benefits
  • Weekly Pay
  • Medical, dental, vision, short-term disability, and life insurance
  • 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
  • 6 paid Holidays after 1 year of continuous service and 1500 hours
401(k) Retirement Plan 
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k) matching to all eligible contingent and temporary associates.
 
Click Apply Now to submit your application or call us at 706.624.0500 to learn more. You can also apply in person at our office located at:
 
Automation Personnel Services Calhoun Branch 
120 Cornerstone Way SE 
Suite 5 
Calhoun, GA 30701
 
Bonus Opportunity! 
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
 
About Automation Personnel Services
 Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
  • 11-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2026).
  • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2026).
  • Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
Automation Personnel Services logo

About Automation Personnel Services

Sourced by ZipRecruiter

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1990

Social media

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