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Senior Customer Service Representative Jobs in Rome, GA

Tarkett

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

New

Tarkett

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

New

Tarkett

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

New

Tarkett

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

New

Tarkett

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

New

Tarkett Sports

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

New

Tarkett

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

New

Tarkett

Customer Service Representative

Adairsville, GA

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

New

Circle K

Customer Service Representative

Rome, GA

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Summerville, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Rome, GA

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Rome, GA

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative JobsSenior Customer Service Representative JobsSenior Customer Service Representative Jobs in Rome, GA

Senior Customer Service Representative information

See Rome, GA salary details

$12

$23

$35

How much do senior customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for senior customer service representative in Rome, GA is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

Is a senior customer service representative an entry-level job?

A senior customer service representative is not an entry-level position; it typically requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role involves handling complex customer issues and may include mentoring junior staff.

What are the most commonly searched types of Customer Service Representative jobs in Rome, GA?

The most popular types of Customer Service Representative jobs in Rome, GA are:

What are popular job titles related to Senior Customer Service Representative jobs in Rome, GA?

For Senior Customer Service Representative jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Senior Customer Service Representative jobs in Rome, GA look for?

The top searched job categories for Senior Customer Service Representative jobs in Rome, GA are:

What cities near Rome, GA are hiring for Senior Customer Service Representative jobs?

Cities near Rome, GA with the most Senior Customer Service Representative job openings:

Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,016 per year, or $23.1 per hour.

Customer Service Representative (CSR 1)

Kinsmith Finance

Rome, GA • On-site

$12 - $13/hr

Full-time

PTO

Re-posted 12 days ago

Job description

Description
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do
  • Greet and assist customers in person and by phone
  • Process loan applications and payments
  • Answer questions about accounts and loan options
  • Work with customers to find solutions if they become past due
  • Maintain accurate customer records
  • Work with your team to meet branch goals

What We're Looking For
  • Strong people and communication skills
  • Dependable and organized
  • Positive attitude and strong work ethic
  • Customer service or retail experience preferred

Why Work at Kinsmith
  • Monthly performance bonuses up to $1300
  • Paid training
  • Paid time off
  • Opportunities for promotion

Many of our managers started as Customer Service Representatives.
Qualified applicants should have:
  • Strong communication, organizational, and problem-solving skills.
  • Prior Finance, Retail, or Sales experience.
  • Ability to work beyond our standard weekday hours if necessary to meet business goals.
  • Basic Computer Proficiency
  • High school diploma or equivalent
  • Valid driver's license, reliable personal transportation

Apply