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Head Customer Service Representative Jobs in Rome, GA

Customer Service Representative

Summerville, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Summerville, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Rome, GA

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Head Customer Service Representative information

See Rome, GA salary details

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How much do head customer service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for head customer service representative in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and a strong understanding of customer service strategies and tools.

What is the difference between Head Customer Service Representative vs Customer Service Supervisor?

AspectHead Customer Service RepresentativeCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages key accountsSupervises daily team operations, handles escalations, trains staff
Required CredentialsCustomer service experience, leadership skills, sometimes a degree in business or related fieldCustomer service experience, leadership skills, often a related degree
Work EnvironmentStrategic planning, high-level meetings, cross-department collaborationTeam management, direct customer interactions, shift supervision

The Head Customer Service Representative focuses on strategic leadership and managing key accounts, while the Customer Service Supervisor handles daily team supervision and customer interactions. Both roles require customer service experience and leadership skills, but the Head role is more strategic and less involved in direct customer contact.

What is the 10/5/3 rule in customer service?

The 10/5/3 rule in customer service refers to response time standards where representatives aim to acknowledge a customer within 10 seconds, respond to inquiries within 5 minutes, and resolve issues within 3 hours or days, depending on the context. For a Head Customer Service Representative, understanding these benchmarks helps ensure timely and effective service delivery, which is critical for maintaining customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

A Head Customer Service Representative typically earns less than $4,000 weekly, but some high-level or specialized roles in sales, real estate, or certain sales management positions can reach or exceed that amount without requiring a degree. These roles often rely on experience, sales skills, and performance-based commissions or bonuses. High earnings in such jobs usually depend on individual performance and industry demand.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President of Customer Service, responsible for overseeing the entire customer service department, setting strategic goals, and ensuring customer satisfaction. These roles often require extensive experience, leadership skills, and knowledge of customer service tools and processes.
What are the most commonly searched types of Customer Service Representative jobs in Rome, GA? The most popular types of Customer Service Representative jobs in Rome, GA are:
What cities near Rome, GA are hiring for Head Customer Service Representative jobs? Cities near Rome, GA with the most Head Customer Service Representative job openings:
Customer Service Representative

Customer Service Representative

Automation Personnel Services

Adairsville, GA

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday


Job description

CUSTOMER SERVICE REPRESENTATIVE
Automation Personnel Services is looking for a Customer Service Representative for a company based in Adairsville, GA. In this role, you will have the opportunity to support our billing and collections process by reviewing invoices for accuracy, managing accounts receivable records, and working closely with warehouse and corporate teams to ensure excellent customer service. This position is full-time, temporary to hire.

Pay Rate
$19.00 per hour

Schedule and Hours
D shift: Wednesday to Saturday
  • Wednesday- Midnight to 6:00am Thursday
  • Thursday to Saturday- 6:00pm to 6:00am
Customer Service Representative Duties and Responsibilities
• Coordinate production schedules by monitoring inventory levels, tracking load progress, and maintaining accurate, time-sensitive operational reports.
• Manage shipping and receiving activities, including checking drivers in and out, printing Bills of Lading (BOLs), obtaining shipment information, and assigning dock doors.
• Deliver exceptional customer service by handling customer orders, inventory control, material movement, and responding to inquiries in a professional and timely manner.
• Prepare and communicate customer delivery reports by analyzing operational data, identifying trends, and proactively providing updates to customers.
• Build and maintain strong relationships with customers, carriers, and suppliers to support efficient operations, quality service, and on-time delivery.
Customer Service Representative Qualifications and Requirements
• High school diploma or GED required, with at least 2 years of customer service experience; experience with Office 365 and AS400 is a plus.
• Strong computer proficiency, including Microsoft Office, with the ability to accurately enter and manage data in a fast-paced environment.
• Excellent communication, customer service, organizational, and problem-solving skills, with a strong attention to detail.
• Positive, proactive, and adaptable team player who can work effectively with all levels of the organization and manage changing priorities.
• Ability to lift to 25lbs (in office assessment will be conducted)
Job Type
Full-time, temporary to hire.

Benefits
  • Weekly Pay
  • Medical, dental, vision, short-term disability, and life insurance
  • 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
  • 6 paid Holidays after 1 year of continuous service and 1500 hours
401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k) matching to all eligible contingent and temporary associates.
Click Apply Now to submit your application or call us at 706.624.0500 to learn more. You can also apply in person at our office located at:
Automation Personnel Services Calhoun Branch
120 Cornerstone Way SE
Suite 5
Calhoun, GA 30701
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
  • 11-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2026).
  • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2026).
  • Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
  • Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
  • Named one of America’s Best Temp Staffing Firms by Forbes (2025).
  • Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).
Get that New Job Feeling! Apply Today!
Equal Opportunity Employer
APSCalhoun

Automation Personnel Services logo

About Automation Personnel Services

Sourced by ZipRecruiter

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1990

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