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Online Customer Service Representative Jobs in Rome, GA

Tarkett

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

Tarkett

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

Tarkett

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

Tarkett

Customer Service Representative

Adairsville, GA · On-site

$13.75 - $18.75/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

Circle K

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Mount Berry, GA · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Domino's Pizza

Customer Service Representative

Dallas, GA · On-site

$10 - $12/hr

We're looking for a passionate Customer Service Representative who is ready to make a difference. This role requires someone with excellent judgment, strong math skills, and the ability to multi-task ...

Circle K

Customer Service Representative

La Fayette, GA · On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Summerville, GA · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsOnline Customer Service Representative JobsOnline Customer Service Representative Jobs in Rome, GA

Online Customer Service Representative information

See Rome, GA salary details

$9

$18

$26

How much do online customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for online customer service representative in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an online customer service representative do?

An Online Customer Service Representative assists customers by answering inquiries, resolving issues, and providing support through digital channels such as email, live chat, or social media. They help customers with product information, order status, returns, and troubleshooting. Their goal is to ensure a positive customer experience, build trust, and maintain customer satisfaction. They may also document interactions and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, live chat tools, and ticketing systems is typically required. Patience, empathy, and adaptability are vital soft skills for effectively addressing diverse customer needs and concerns in a virtual environment. These qualities ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and retention.

How do online customer service representatives typically handle high volumes of customer inquiries, and what support systems are in place to assist them?

Online Customer Service Representatives often manage high volumes of customer inquiries by utilizing support tools such as ticketing systems, live chat platforms, and knowledge bases. They work closely with team leads and other representatives to prioritize urgent issues and ensure timely responses. Regular training and clear escalation procedures help them address complex cases efficiently. Additionally, many companies provide real-time support from supervisors and access to comprehensive FAQs, ensuring representatives can deliver accurate information while maintaining a positive customer experience.

What is the difference between Online Customer Service Representative vs Customer Support Specialist?

AspectOnline Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsSimilar credentials; often similar certifications or experience needed
Work EnvironmentRemote or call center setting, handling online inquiriesRemote or office-based, providing support via chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesUsed across various sectors including tech, healthcare, and retail
Search & Comparison IntentOften compared for entry-level customer support rolesCompared for specialized or technical support roles

The Online Customer Service Representative and Customer Support Specialist roles share many similarities, including credentials, work environment, and industry usage. The main difference lies in the scope and specialization, with Customer Support Specialists often handling more technical or complex issues. Both roles are vital for customer satisfaction and frequently searched for by job seekers in customer service fields.

What are the most commonly searched types of Customer Service Representative jobs in Rome, GA?

The most popular types of Customer Service Representative jobs in Rome, GA are:

What are popular job titles related to Online Customer Service Representative jobs in Rome, GA?

For Online Customer Service Representative jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Representative jobs in Rome, GA look for?

The top searched job categories for Online Customer Service Representative jobs in Rome, GA are:

What cities near Rome, GA are hiring for Online Customer Service Representative jobs?

Cities near Rome, GA with the most Online Customer Service Representative job openings:

Online Customer Service Representative jobs near you
Infographic showing various Online Customer Service Representative job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,115 per year, or $18.8 per hour.

Customer Service Representative

Cartersville, GA • On-site

Automation Personnel Services
Recruiting and Staffing Services • 10K+ employees
Learn more about Automation Personnel Servicesexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE 
Automation Personnel Services is looking for a Customer Service Representative for a company based in Cartersville, GA. In this role, you will have the opportunity to support our billing and collections process by reviewing invoices for accuracy, managing accounts receivable records, and working closely with warehouse and corporate teams to ensure excellent customer service. This position is full-time, temporary to hire.

Pay Rate 
$18.00 per hour

Schedule and Hours 
B shift: Wednesday to Saturday
  • Wednesday- 1:00pm to 7:00pm
  • Thursday to Saturday- 7:00am to 7:00pm
Customer Service Representative Duties and Responsibilities
• Coordinate production schedules by monitoring inventory levels, tracking load progress, and maintaining accurate, time-sensitive operational reports.
• Manage shipping and receiving activities, including checking drivers in and out, printing Bills of Lading (BOLs), obtaining shipment information, and assigning dock doors.
• Deliver exceptional customer service by handling customer orders, inventory control, material movement, and responding to inquiries in a professional and timely manner.
• Prepare and communicate customer delivery reports by analyzing operational data, identifying trends, and proactively providing updates to customers.
• Build and maintain strong relationships with customers, carriers, and suppliers to support efficient operations, quality service, and on-time delivery.
 
Customer Service Representative Qualifications and Requirements 
• High school diploma or GED required, with at least 2 years of customer service experience; experience with Office 365 and AS400 is a plus.
• Strong computer proficiency, including Microsoft Office, with the ability to accurately enter and manage data in a fast-paced environment.
• Excellent communication, customer service, organizational, and problem-solving skills, with a strong attention to detail.
• Positive, proactive, and adaptable team player who can work effectively with all levels of the organization and manage changing priorities.
• Ability to lift to 25lbs (in office assessment will be conducted)
 
Job Type 
Full-time, temporary to hire. 

Benefits
  • Weekly Pay
  • Medical, dental, vision, short-term disability, and life insurance
  • 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
  • 6 paid Holidays after 1 year of continuous service and 1500 hours
401(k) Retirement Plan 
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k) matching to all eligible contingent and temporary associates.
 
Click Apply Now to submit your application or call us at 706.624.0500 to learn more. You can also apply in person at our office located at:
 
Automation Personnel Services Calhoun Branch 
120 Cornerstone Way SE 
Suite 5 
Calhoun, GA 30701
 
Bonus Opportunity! 
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
 
About Automation Personnel Services
 Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
  • 11-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2026).
  • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2026).
  • Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
Automation Personnel Services logo

About Automation Personnel Services

Sourced by ZipRecruiter

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1990

Social media

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