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Manager 1800 Contacts Customer Service Jobs in Rome, GA

Hanes Companies

Customer Service Manager

Calhoun, GA · On-site

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

Hanes Companies

Customer Service Manager

Calhoun, GA · On-site

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

McDonald's

Customer Service

Cartersville, GA · On-site

$15.25 - $20/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ... Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All ...

Addison Group

Customer Service Officer

Calhoun, GA · On-site

$25 - $26/hr

Job Title: Customer Service Officer Industry: Specialty Coatings / Manufacturing / Chemicals ... Responsibilities: • Enter, review, and manage customer orders in SAP with a strong focus on ...

Addison Group

Customer Service Officer

Calhoun, GA · On-site

$25 - $26/hr

Job Title: Customer Service Officer Industry: Specialty Coatings / Manufacturing / Chemicals ... Enter, review, and manage customer orders in SAP with a strong focus on accuracy and timely ...

Walgreens

Customer Service Associate

Cedartown, GA · On-site

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Techniplas

Customer Service Specialist

Dalton, GA · On-site

$15 - $20/hr

The customer service specialist will strive to ensure customer satisfaction is achieved and assist ... Manage all aspects of the order cycle such as:PO review for accuracy, order entry, confirmation ...

Techniplas

Customer Service Specialist

Dalton, GA · On-site

$15 - $20/hr

The customer service specialist will strive to ensure customer satisfaction is achieved and assist ... Manage all aspects of the order cycle such as: PO review for accuracy, order entry, confirmation ...

Walgreens

Customer Service Associate

Cedartown, GA · On-site

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Cedartown, GA · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Surya Carpet

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

Our Customer Care management team is caring, supportive and dedicated to your success! Primary responsibilities: * Handle customer inquiries via email and process orders with exceptional service.

PATTERNS

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Customer service--manages difficult situations, responds promptly to internal and external customer needs and meets commitments. Exhibits strong interpersonal techniques, is positive, respectful and ...

Variety Stores LLC

Customer Service Associate

Dallas, GA

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

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All Jobs1800 Contacts Customer Service JobsManager 1800 Contacts Customer Service JobsManager 1800 Contacts Customer Service Jobs in Rome, GA

Manager 1800 Contacts Customer Service information

See Rome, GA salary details

$24.5K

$58K

$101K

How much do manager 1800 contacts customer service jobs pay per year?

As of Aug 3, 2026, the average yearly pay for manager 1800 contacts customer service in Rome, GA is $58,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What is the 1800 Contacts hiring process?

The hiring process for a Manager at 1800 Contacts Customer Service typically involves submitting an online application, completing initial phone or video interviews, and participating in in-person or virtual interviews. Candidates may also undergo skills assessments and background checks before receiving a job offer.

What jobs pay $4000 a week without a degree?

Jobs that can pay $4,000 a week without a degree often include roles such as sales managers, real estate brokers, or certain skilled trades like electricians and plumbers, especially with experience and certifications. High commissions, bonuses, or overtime can contribute to reaching this income level, but these roles typically require strong skills, experience, or licensing rather than formal degrees.

How much do product managers make at 1800contacts?

Product managers at 1800 Contacts typically earn an average salary ranging from $80,000 to $120,000 annually, depending on experience and location. Compensation may also include bonuses and benefits aligned with industry standards for technology and customer service companies.

What does a Manager of 1800 Contacts Customer Service do?

A Manager of 1800 Contacts Customer Service oversees the daily operations of the customer service department, ensuring that customers receive prompt and effective assistance. Their responsibilities include leading and training customer service representatives, monitoring performance metrics, resolving complex customer issues, and implementing strategies to improve service quality. They also collaborate with other departments to address customer needs and maintain high levels of customer satisfaction. The manager plays a key role in maintaining the company's reputation for excellent customer care.

What is the difference between Manager 1800 Contacts Customer Service vs Customer Service Supervisor?

AspectManager 1800 Contacts Customer ServiceCustomer Service Supervisor
CredentialsExperience in customer service, leadership skillsSimilar credentials, often with supervisory experience
Work EnvironmentCall centers, retail, online supportCall centers, retail, online support
Employer & IndustryContact lens retailer, healthcare industryContact lens retailer, healthcare industry
Primary FocusOverseeing customer service team, strategic planningManaging daily operations, team supervision

The main difference is that the Manager 1800 Contacts Customer Service typically handles strategic planning and team leadership, while the Customer Service Supervisor focuses on daily team management and operational tasks. Both roles require similar credentials and work in comparable environments within the contact lens retail industry.

What are some common challenges faced by a Manager in 1800 Contacts Customer Service, and how are they addressed?

A Manager at 1800 Contacts Customer Service often faces the challenge of balancing high-quality customer support with efficient team performance, especially during peak periods. Managing and motivating a diverse team, handling escalated customer issues, and ensuring adherence to company protocols are key aspects. Success in this role involves proactive coaching, clear communication, and leveraging performance data to identify areas for improvement. Collaboration with other departments, such as IT and fulfillment, is also critical to resolving complex customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a Manager of 1800 Contacts Customer Service, and why are they important?

To thrive as a Manager of 1800 Contacts Customer Service, you need strong leadership skills, experience in customer service management, and typically a bachelor’s degree or equivalent experience. Familiarity with CRM software, call center management systems, and performance analytics tools is vital. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills for this role. These skills ensure effective team leadership, high-quality customer experiences, and the achievement of service goals in a fast-paced environment.
What are the most commonly searched types of 1800 Contacts Customer Service jobs in Rome, GA? The most popular types of 1800 Contacts Customer Service jobs in Rome, GA are:
What are popular job titles related to Manager 1800 Contacts Customer Service jobs in Rome, GA? For Manager 1800 Contacts Customer Service jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Manager 1800 Contacts Customer Service jobs in Rome, GA look for? The top searched job categories for Manager 1800 Contacts Customer Service jobs in Rome, GA are:
What cities near Rome, GA are hiring for Manager 1800 Contacts Customer Service jobs? Cities near Rome, GA with the most Manager 1800 Contacts Customer Service job openings:
Manager 1800 Contacts Customer Service jobs near you
Infographic showing various Manager 1800 Contacts Customer Service job openings in Rome, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,025 per year, or $27.9 per hour.

Customer Service Manager

Hanes Companies

Calhoun, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Customer Service Manager
Leads customer experience for our retail accounts, ensuring seamless communication, accurate order
handling, and strong cross-functional coordination. This role manages the customer service team, but
partners closely with Sales and Operations, and oversees the processes that keep our retail partners
supported, informed, and satisfied.
Key Responsibilities
• Lead, mentor, and develop the customer service team to deliver exceptional retailer support.
• Oversee order fulfillment to ensure products ship on time and in full resolving issues proactively.
• Provide guidance to CSRs and Operations on handling retailer inquiries, escalations, and service
challenges.
• Collaborate with Operations/Receiving to monitor inventory levels and prevent service
disruptions.
• Serve as the primary point of contact for the sales team and their retail accounts.
• Partner with the AR specialist to reduce disputes, improve invoicing accuracy, and support
collections.
• Coordinate with IT/programming teams on EDI requirements for retail customers.
• Provide regular updates to Senior Management on shipping challenges and wins.
• Work with the credit team to set up new customers and ensure accurate terms and agreements.
• Oversee dot-com order processing to ensure timely shipment and customer satisfaction.
Qualifications
• 2+ years in customer service, account support, or order management within consumer goods,
wholesale, or retail.
• Experience managing or mentoring a team.
• Strong understanding of order-to-cash processes, EDI, and retailer expectations.
• Excellent communication, problem-solving, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced environment with shifting priorities.
 

Competitive hourly rate and benefits offered:  
Health/dental/vision insurance, 401K, and discounted stock program. 
 

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer


 

Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!

Equal Employment Opportunity/Veterans/Disability Employer

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