Customer Service Manager
Calhoun, GA · On-site
Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...
Customer Service Manager
Calhoun, GA · On-site
Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...
Customer Service Manager
Calhoun, GA · On-site
Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...
Quick apply
Customer Service Manager
Calhoun, GA · On-site
Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...
Customer Service Manager (Ne)
Rome, GA · On-site
$19/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Customer Service Manager (Ne)
Rome, GA · On-site
$19/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Customer Service Manager (Ne)
Rome, GA · On-site +1
$19/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Customer Service Manager (Ne)
Rome, GA · On-site +1
$19/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Customer Service Manager (Ne)
Rome, GA · On-site
$19/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Quick apply
Customer Service Manager (Ne)
Rome, GA · On-site
$19/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Customer Service Manager (Ne)
Rome, GA · On-site +1
$19/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Customer Service Manager (Ne)
Rome, GA · On-site +1
$19/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Customer Service
Cartersville, GA · On-site
$15.25 - $20/hr
So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ... Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All ...
Customer Service
Cartersville, GA · On-site
$15.25 - $20/hr
So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ... Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All ...
Customer Service
Adairsville, GA · On-site
$14.50 - $19.25/hr
So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ... Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All ...
Customer Service
Adairsville, GA · On-site
$14.50 - $19.25/hr
So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ... Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All ...
Customer Service Representative (CSR 1)
Rome, GA · On-site
$1.3K/mo
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts. What You'll ...
Customer Service Representative (CSR 1)
Rome, GA · On-site
$1.3K/mo
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts. What You'll ...
Customer Service Officer
Calhoun, GA · On-site
$25 - $26/hr
Customer Service Officer Location: Calhoun, GA (Onsite) Industry: Specialty Coatings ... Process and manage customer orders from entry through fulfillment. * Review orders for accuracy and ...
Customer Service Officer
Calhoun, GA · On-site
$25 - $26/hr
Customer Service Officer Location: Calhoun, GA (Onsite) Industry: Specialty Coatings ... Process and manage customer orders from entry through fulfillment. * Review orders for accuracy and ...
Customer Service Representative (CSR 1)
Rome, GA · On-site
$12 - $13/hr
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts. What You'll ...
Customer Service Representative (CSR 1)
Rome, GA · On-site
$12 - $13/hr
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts. What You'll ...
Customer Service Officer
Calhoun, GA · On-site
$25 - $26/hr
Job Title: Customer Service Officer Industry: Specialty Coatings / Manufacturing / Chemicals ... Responsibilities: • Enter, review, and manage customer orders in SAP with a strong focus on ...
Customer Service Officer
Calhoun, GA · On-site
$25 - $26/hr
Job Title: Customer Service Officer Industry: Specialty Coatings / Manufacturing / Chemicals ... Responsibilities: • Enter, review, and manage customer orders in SAP with a strong focus on ...
Customer Service Officer
Calhoun, GA · On-site
$25 - $26/hr
Job Title: Customer Service Officer Industry: Specialty Coatings / Manufacturing / Chemicals ... Enter, review, and manage customer orders in SAP with a strong focus on accuracy and timely ...
Quick apply
Customer Service Officer
Calhoun, GA · On-site
$25 - $26/hr
Job Title: Customer Service Officer Industry: Specialty Coatings / Manufacturing / Chemicals ... Enter, review, and manage customer orders in SAP with a strong focus on accuracy and timely ...
Customer Service Associate
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Representative
White, GA · On-site
$14.25 - $19.25/hr
Our Customer Care management team is caring, supportive and dedicated to your success! Primary Responsibilities: * Handle customer inquiries via email and process orders with exceptional service.
Customer Service Representative
White, GA · On-site
$14.25 - $19.25/hr
Our Customer Care management team is caring, supportive and dedicated to your success! Primary Responsibilities: * Handle customer inquiries via email and process orders with exceptional service.
Customer Service Representative
Cartersville, GA · On-site
$14.25 - $19.25/hr
Provides excellence in customer service through a strong understanding of customer needs, strong project management skills and focused on completing assignments. Ability to build customer ...
Customer Service Representative
Cartersville, GA · On-site
$14.25 - $19.25/hr
Provides excellence in customer service through a strong understanding of customer needs, strong project management skills and focused on completing assignments. Ability to build customer ...
Customer Service Representative
White, GA · On-site
$14.25 - $19.25/hr
Our Customer Care management team is caring, supportive and dedicated to your success! Primary responsibilities: * Handle customer inquiries via email and process orders with exceptional service.
Customer Service Representative
White, GA · On-site
$14.25 - $19.25/hr
Our Customer Care management team is caring, supportive and dedicated to your success! Primary responsibilities: * Handle customer inquiries via email and process orders with exceptional service.
Customer Service Representative
White, GA · On-site
$14.25 - $19.25/hr
Our Customer Care management team is caring, supportive and dedicated to your success! Primary responsibilities: * Handle customer inquiries via email and process orders with exceptional service.
Customer Service Representative
White, GA · On-site
$14.25 - $19.25/hr
Our Customer Care management team is caring, supportive and dedicated to your success! Primary responsibilities: * Handle customer inquiries via email and process orders with exceptional service.
Customer Service Associate
Cedartown, GA · On-site
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Cedartown, GA · On-site
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Cedartown, GA · On-site
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Cedartown, GA · On-site
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Manager 1800 Contacts Customer Service information
See Rome, GA salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.3K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.3K - $73.2K
11% of jobs
$73.2K - $80.2K
6% of jobs
$80.2K - $87.1K
5% of jobs
$87.1K - $94.1K
2% of jobs
$94.1K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do manager 1800 contacts customer service jobs pay per year?
As of Aug 23, 2026, the average yearly pay for manager 1800 contacts customer service in Rome, GA is $58,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
What does a manager of 1800 Contacts Customer Service do?
A Manager of 1800 Contacts Customer Service oversees the daily operations of the customer service department, ensuring that customers receive prompt and effective assistance. Their responsibilities include leading and training customer service representatives, monitoring performance metrics, resolving complex customer issues, and implementing strategies to improve service quality. They also collaborate with other departments to address customer needs and maintain high levels of customer satisfaction. The manager plays a key role in maintaining the company's reputation for excellent customer care.
What are the key skills and qualifications needed to thrive as a manager of 1800 Contacts Customer Service?
To thrive as a Manager of 1800 Contacts Customer Service, you need strong leadership skills, experience in customer service management, and typically a bachelor’s degree or equivalent experience. Familiarity with CRM software, call center management systems, and performance analytics tools is vital. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills for this role. These skills ensure effective team leadership, high-quality customer experiences, and the achievement of service goals in a fast-paced environment.
What are some common challenges faced by a manager of 1800 Contacts Customer Service, and how are they addressed?
A Manager at 1800 Contacts Customer Service often faces the challenge of balancing high-quality customer support with efficient team performance, especially during peak periods. Managing and motivating a diverse team, handling escalated customer issues, and ensuring adherence to company protocols are key aspects. Success in this role involves proactive coaching, clear communication, and leveraging performance data to identify areas for improvement. Collaboration with other departments, such as IT and fulfillment, is also critical to resolving complex customer concerns efficiently.
What is the difference between Manager 1800 Contacts Customer Service vs Customer Service Supervisor?
| Aspect | Manager 1800 Contacts Customer Service | Customer Service Supervisor |
|---|---|---|
| Credentials | Experience in customer service, leadership skills | Similar credentials, often with supervisory experience |
| Work Environment | Call centers, retail, online support | Call centers, retail, online support |
| Employer & Industry | Contact lens retailer, healthcare industry | Contact lens retailer, healthcare industry |
| Primary Focus | Overseeing customer service team, strategic planning | Managing daily operations, team supervision |
The main difference is that the Manager 1800 Contacts Customer Service typically handles strategic planning and team leadership, while the Customer Service Supervisor focuses on daily team management and operational tasks. Both roles require similar credentials and work in comparable environments within the contact lens retail industry.
What are the most commonly searched types of 1800 Contacts Customer Service jobs in Rome, GA?
The most popular types of 1800 Contacts Customer Service jobs in Rome, GA are:
What are popular job titles related to Manager 1800 Contacts Customer Service jobs in Rome, GA?
For Manager 1800 Contacts Customer Service jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Manager 1800 Contacts Customer Service jobs in Rome, GA look for?
The top searched job categories for Manager 1800 Contacts Customer Service jobs in Rome, GA are:
What cities near Rome, GA are hiring for Manager 1800 Contacts Customer Service jobs?
Cities near Rome, GA with the most Manager 1800 Contacts Customer Service job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 12 days ago
Job description
Customer Service Manager
Leads customer experience for our retail accounts, ensuring seamless communication, accurate order
handling, and strong cross-functional coordination. This role manages the customer service team, but
partners closely with Sales and Operations, and oversees the processes that keep our retail partners
supported, informed, and satisfied.
Key Responsibilities
• Lead, mentor, and develop the customer service team to deliver exceptional retailer support.
• Oversee order fulfillment to ensure products ship on time and in full resolving issues proactively.
• Provide guidance to CSRs and Operations on handling retailer inquiries, escalations, and service
challenges.
• Collaborate with Operations/Receiving to monitor inventory levels and prevent service
disruptions.
• Serve as the primary point of contact for the sales team and their retail accounts.
• Partner with the AR specialist to reduce disputes, improve invoicing accuracy, and support
collections.
• Coordinate with IT/programming teams on EDI requirements for retail customers.
• Provide regular updates to Senior Management on shipping challenges and wins.
• Work with the credit team to set up new customers and ensure accurate terms and agreements.
• Oversee dot-com order processing to ensure timely shipment and customer satisfaction.
Qualifications
• 2+ years in customer service, account support, or order management within consumer goods,
wholesale, or retail.
• Experience managing or mentoring a team.
• Strong understanding of order-to-cash processes, EDI, and retailer expectations.
• Excellent communication, problem-solving, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced environment with shifting priorities.
Competitive hourly rate and benefits offered:
Health/dental/vision insurance, 401K, and discounted stock program.
Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer
Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!
Equal Employment Opportunity/Veterans/Disability Employer
Leads customer experience for our retail accounts, ensuring seamless communication, accurate order
handling, and strong cross-functional coordination. This role manages the customer service team, but
partners closely with Sales and Operations, and oversees the processes that keep our retail partners
supported, informed, and satisfied.
Key Responsibilities
• Lead, mentor, and develop the customer service team to deliver exceptional retailer support.
• Oversee order fulfillment to ensure products ship on time and in full resolving issues proactively.
• Provide guidance to CSRs and Operations on handling retailer inquiries, escalations, and service
challenges.
• Collaborate with Operations/Receiving to monitor inventory levels and prevent service
disruptions.
• Serve as the primary point of contact for the sales team and their retail accounts.
• Partner with the AR specialist to reduce disputes, improve invoicing accuracy, and support
collections.
• Coordinate with IT/programming teams on EDI requirements for retail customers.
• Provide regular updates to Senior Management on shipping challenges and wins.
• Work with the credit team to set up new customers and ensure accurate terms and agreements.
• Oversee dot-com order processing to ensure timely shipment and customer satisfaction.
Qualifications
• 2+ years in customer service, account support, or order management within consumer goods,
wholesale, or retail.
• Experience managing or mentoring a team.
• Strong understanding of order-to-cash processes, EDI, and retailer expectations.
• Excellent communication, problem-solving, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced environment with shifting priorities.
Competitive hourly rate and benefits offered:
Health/dental/vision insurance, 401K, and discounted stock program.
Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer
Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!
Equal Employment Opportunity/Veterans/Disability Employer