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Managed Services Representative Jobs (NOW HIRING)

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ · On-site

$20.60 - $25.84/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Livingston, NJ

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ

$20.60 - $25.84/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ · On-site

$20.60 - $25.84/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Livingston, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ · On-site

$20.63 - $25.71/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

Century Direct Solutions

Client Services Representative

Islandia, NY · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Seeking individuals with 3+ years' experience in direct mail/print ... Complete hands-on responsibility for account service and production management for multiple direct ...

New

Envision Eye Care

Patient Services Representative

Bristol, TN

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our team at Envision Eye Care in Bristol as a Full-Time Patient Services Representative and be ... Excellent organizational skills will help you manage appointments and patient records efficiently ...

Envision Eye Care

Patient Services Representative

Bristol, TN · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our team at Envision Eye Care in Bristol as a Full-Time Patient Services Representative and be ... Excellent organizational skills will help you manage appointments and patient records efficiently ...

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Showing results 21-40

All JobsManaged Services Representative Jobs

Managed Services Representative information

See salary details

$29.5K

$48.3K

$78.5K

How much do managed services representative jobs pay per year?

As of Aug 15, 2026, the average yearly pay for managed services representative in the United States is $48,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a managed services representative?

To thrive as a Managed Services Representative, you need strong customer service skills, problem-solving abilities, and a foundational understanding of IT systems or business processes, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote monitoring tools, and ITIL-based service management platforms is typically required. Excellent communication, active listening, and time management are crucial soft skills for building client trust and handling multiple priorities. These skills and qualities ensure effective service delivery, high client satisfaction, and smooth resolution of technical issues in a managed services environment.

What is a managed services representative?

A Managed Services Representative is a professional who acts as a liaison between clients and a managed services provider (MSP). They are responsible for ensuring that clients receive the IT services and support they need, such as network monitoring, data backup, cybersecurity, and help desk assistance. Their duties often include onboarding new clients, addressing service requests, resolving issues, and maintaining strong client relationships. They play a critical role in making sure clients are satisfied with the technology solutions and support provided by the MSP.

What are some common challenges managed services representatives face when supporting multiple clients simultaneously?

Managed Services Representatives often juggle requests from various clients, each with unique needs and priorities. Balancing these demands can be challenging, particularly when urgent incidents arise for several clients at once. Effective time management, clear communication, and strong organizational skills are essential to ensure that each client receives timely and high-quality support. Representatives also work closely with internal technical teams to resolve issues, so collaboration and adaptability are key to success in this fast-paced environment.

What is the difference between Managed Services Representative vs Customer Support Specialist?

AspectManaged Services RepresentativeCustomer Support Specialist
CredentialsTypically requires technical certifications or relevant experienceOften requires customer service or communication skills, certifications vary
Work EnvironmentPrimarily in IT or technical service settings, supporting managed service clientsCustomer service centers, call centers, or online support platforms
Employer & IndustryIT service providers, managed service providers (MSPs)Various industries including retail, telecom, and tech companies
Search & Comparison IntentUnderstanding technical support roles in managed servicesCustomer service roles and support functions

The Managed Services Representative focuses on providing technical support and managing IT services for clients, often requiring technical certifications. In contrast, a Customer Support Specialist handles general customer inquiries and support across various industries. While both roles involve client interaction, the Managed Services Representative is more technically oriented within IT environments, whereas the Customer Support Specialist emphasizes customer communication skills.

More about Managed Services Representative jobs

What job categories do people searching Managed Services Representative jobs look for?

The top searched job categories for Managed Services Representative jobs are:

Managed Services Representative jobs near you
Infographic showing various Managed Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,284 per year, or $23.2 per hour.

Patient Services Rep

RWJBarnabas Health

Hillsborough, NJ • On-site

$20.60 - $25.84/hr

Full-time

Posted 17 days ago

RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 331 frontline employees who took The Breakroom Quiz

233rd of 887 rated healthcare providers

Job description

Job Title: Patient Services Rep
Location: Barnabas Health Medical Group
Department Name: Towne Centre Family Care
Req #: 0000257009
Status: Hourly
Shift: Day
Pay Range: $20.63 - $25.71 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Our Patient Services Reps are the heartbeat of the patient experience. Step into a fast-paced, patient-focused role where every interaction makes a difference. As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ensure efficient day-to-day operations.
The Patient Service Representative (PSR) may be the perfect role for you if you enjoy helping others, thrive in a busy environment, and are passionate about creating positive experiences for patients and their families. If you are organized, customer-service driven, and motivated to make a meaningful impact with every interaction, this position provides the opportunity, challenge, and purpose you are seeking.
As a Patient Service Representative (PSR), a typical day might include the following:
  • Welcoming patients and performing patient check-in and check-out functions with professionalism and compassion.
  • Preparing for patient visits by reviewing schedules and ensuring all necessary information is available.
  • Scheduling patient appointments and coordinating follow-up visits as needed.
  • Answering routine questions in person and over the telephone while providing exceptional customer service.
  • Performing clerical responsibilities including copying, scanning, faxing, sorting, and distributing mail.
  • Creating, maintaining, filing, and organizing patient health record information.
  • Coordinating with insurance providers and handling pre-authorizations and certifications as necessary.
  • Protecting patient privacy and contributing to a safe, efficient, and welcoming practice environment.

The Patient Service Representative (PSR) role might be for you if:
  • You are passionate about delivering excellent customer service and creating a positive patient experience.
  • You communicate clearly and compassionately with patients, families, and team members.
  • You stay organized and can effectively manage multiple priorities in a fast-paced environment.
  • You pay close attention to detail and value accuracy in your work.
  • You work well independently and collaboratively as part of a team.
  • You lead with integrity and are proud to represent the RWJBarnabas Health mission, vision, and values.
  • Schedule: Monday through Friday 8:30am-5:00pm, Full-Time 40 hours per week

To be considered for this opportunity, you must have a High School Diploma or General Education Degree (GED) and relevant experience and/or training. Candidates must demonstrate a clear understanding of the importance of patient satisfaction and safety and possess strong oral and written communication skills. Preferred qualifications include an Associate's or Bachelor's degree, previous medical receptionist or general office experience, and knowledge of medical terminology and electronic medical record (EMR) systems.

What RWJBarnabas Health employees say

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Hours and flexibility

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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