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Managed Services Engineer Jobs (NOW HIRING)

TekGarden

Managed Services Engineer

Candler, NC · On-site +1

\n \n \n Managed Services Engineer We are seeking a Managed Services Engineer to join a well\-respected MSP. Perks include competitive compensation, excellent benefits (including ESOP), hybrid work ...

LightPath

Managed Services Engineer

Bethpage, NY · On-site

$90K - $110K/yr

Managed Services Engineer Job ID: 554165595 Location: 1111 Stewart Avenue, Bethpage, NY 11714 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and ...

Deloitte

Managed Services Engineer III

Louisville, KY · On-site

Share: Share Managed Services Engineer III with Facebook Share Managed Services Engineer III with LinkedIn Share Managed Services Engineer III with Twitter Caution against fraudulent job offers.

Beacon Hill

Managed Services Engineer

Waltham, MA · Remote

$116K - $152K/yr

Managed Services Engineer - Fully Remote (EST) - $110K-$130K + Bonus An established, privately held IT services firm is looking for a Managed Services Engineer to join a growing team. This role sits ...

Lightpath

Managed Services Engineer

Bethpage, NY · On-site

$90K - $110K/yr

The Managed Services Engineer is critical in gathering and understanding technical requirements to provide guidance for WAN/LAN network configurations. This role requires the ability to design and ...

PRTC

Managed Services Engineer

Walterboro, SC

The Managed Services Engineer is a highly motivated and adaptable professional who consults with existing and prospective clients on managed data networks, firewalls, cybersecurity, and other ...

PRTC

Managed Services Engineer

Walterboro, SC · On-site

The Managed Services Engineer is a highly motivated and adaptable professional who consults with existing and prospective clients on managed data networks, firewalls, cybersecurity, and other ...

Deloitte

Managed Services Engineer III

Louisville, KY · Hybrid

As an experienced Azure Databricks Developer you will have the ability to share new ideas and ... Build and manage data lakes and data warehouses in Azure. * Implement data quality checks and ...

Deloitte

Managed Services Engineer III

Louisville, KY · On-site

As an experienced Azure Databricks Developer you will have the ability to share new ideas and ... Build and manage data lakes and data warehouses in Azure. * Implement data quality checks and ...

Deloitte

Managed Services Engineer III

Louisville, KY · On-site

Deloitte is a leading professional services firm seeking an experienced Azure Databricks Developer ... and manage data lakes and data warehouses in Azure. • Implement data quality checks and ...

New

SHI GmbH

Managed Services Engineer - Azure

Charleston, WV · On-site

$53.50 - $66.25/hr

Job Summary The Managed Services Engineer - Azure is responsible for designing, deploying, and supporting a broad range of enterprise solutions in Microsoft Azure, with a primary focus on Azure ...

SHI GmbH

Managed Services Engineer - Azure

Washington, DC · On-site

$62.25 - $77.25/hr

Job Summary The Managed Services Engineer - Azure is responsible for designing, deploying, and supporting a broad range of enterprise solutions in Microsoft Azure, with a primary focus on Azure ...

SHI GmbH

Managed Services Engineer - Azure

Salem, OR · On-site

$55.25 - $68.50/hr

Job Summary The Managed Services Engineer - Azure is responsible for designing, deploying, and supporting a broad range of enterprise solutions in Microsoft Azure, with a primary focus on Azure ...

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Managed Services Engineer information

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How much do managed services engineer jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for managed services engineer in the United States is $53.63, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $62.26 per hour, depending on experience, location, and employer.

What is the least stressful engineering job?

A Managed Services Engineer typically experiences moderate stress levels, as the role involves maintaining IT systems, troubleshooting issues, and providing support within established schedules. Jobs in fields like software testing, technical support, or roles with predictable hours and minimal on-call duties tend to be less stressful. Factors such as workload, work environment, and company culture also influence stress levels in engineering positions.

What is the difference between Managed Services Engineer vs Network Engineer?

AspectManaged Services EngineerNetwork Engineer
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentManaged service providers, IT support firms, client sitesCorporate IT departments, telecom companies, consulting firms
ResponsibilitiesMonitoring, maintaining, and supporting client IT systems remotely or on-siteDesigning, implementing, and troubleshooting network infrastructure

While both roles require networking certifications and involve working with network systems, Managed Services Engineers focus on supporting multiple clients' IT environments remotely or on-site, providing ongoing maintenance and support. Network Engineers primarily design and build network infrastructure within organizations. The roles often overlap but differ mainly in scope and client interaction.

What are some common challenges faced by Managed Services Engineers when supporting multiple clients simultaneously?

Managed Services Engineers often juggle multiple client environments, each with unique technical requirements and priorities. A key challenge is managing diverse systems and responding promptly to incidents while maintaining high service quality. Effective organization, strong communication skills, and the ability to quickly adapt to different technologies or client expectations are essential. Regular documentation and collaboration with team members help ensure seamless support and knowledge sharing.

What is a Managed Services Engineer?

A Managed Services Engineer is an IT professional responsible for maintaining, monitoring, and supporting a company's technology infrastructure, often as part of an outsourced or third-party IT service provider. They handle tasks such as network management, system administration, cybersecurity, and technical support to ensure that clients' IT systems run smoothly and efficiently. These engineers proactively address issues, implement updates, and provide ongoing technical assistance to minimize downtime and improve performance for the organizations they serve.

What are the key skills and qualifications needed to thrive as a Managed Services Engineer, and why are they important?

To thrive as a Managed Services Engineer, you need a solid understanding of network infrastructure, systems administration, and troubleshooting, typically supported by a degree in IT or related certifications such as CompTIA, Microsoft, or Cisco. Familiarity with remote monitoring and management (RMM) platforms, ticketing systems, and cloud services is essential. Excellent problem-solving abilities, communication skills, and a customer-centric mindset help you stand out in this role. These skills ensure reliable IT service delivery, prompt issue resolution, and strong client relationships in a fast-paced managed services environment.

What does a managed services engineer do?

A managed services engineer is responsible for maintaining and supporting IT systems and infrastructure for clients, often remotely. They troubleshoot technical issues, implement solutions, monitor network performance, and ensure security compliance, typically using tools like remote management software and monitoring platforms. Certifications such as CompTIA or Cisco can enhance their effectiveness in this role.
More about Managed Services Engineer jobs
What states have the most Managed Services Engineer jobs? States with the most job openings for Managed Services Engineer jobs include:
What job categories do people searching Managed Services Engineer jobs look for? The top searched job categories for Managed Services Engineer jobs are:
Managed Services Engineer jobs near you
Infographic showing various Managed Services Engineer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $111,552 per year, or $53.6 per hour.

Managed Services Engineer

TekGarden

Candler, NC • On-site, Remote

Full-time

Posted 4 days ago

Job description

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Managed Services Engineer<\/span>
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We are seeking a Managed Services Engineer<\/span> <\/span>to join a well\-respected MSP. Perks include competitive compensation, excellent benefits (including ESOP), hybrid work environment (after training and initial ramp up), great team, and work\-life balance.<\/span>
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POSITION SUMMARY<\/span><\/b>
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The Managed Services Engineer is responsible for the effective management of all assigned tickets and tasks, and to meet customer and company expectations<\/span>.<\/span><\/b>
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ESSENTIAL FUNCTIONS<\/span><\/b>
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The Managed Services, Service Engineer will:<\/span>
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  <\/span><\/span><\/span>Put the customers needs first and at the center of every action the Team Lead and the Team Members take.<\/span>
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  <\/span><\/span><\/span>Ensure an excellent Customer Experience.<\/span>
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  <\/span><\/span><\/span>Meet or exceed customer contract SLAs, commitments, and expectations.<\/span>
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o   <\/span><\/span><\/span>For minor service failures or requests, ensure customer is notified within four business hours after receiving notification that their request has been received and dispatch is pending.<\/span>
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o   <\/span><\/span><\/span>Ensure resolution on minor failures or requests begins by the end of the next business day after the request is received. Customer must be notified when resolution actions begin.<\/span>
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o   <\/span><\/span><\/span>For major failures or critical needs, ensure customer is contacted by telephone call within one hour (24\/7\/365) after receiving a request or automated alert.<\/span>
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o   <\/span><\/span><\/span>Ensure resolution on major failures or requests begins within two hours (24\/7\/365) after the request is received. Customer must be notified when resolution actions begin.<\/span>
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o   <\/span><\/span><\/span>If onsite service is required for major failures or critical needs, ensure technician is onsite within four hours (24\/7\/365) after the initial request or alert is received.<\/span>
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  <\/span><\/span><\/span>Ensure remote resolution if at all possible.<\/span>
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  <\/span><\/span><\/span>Be intimately aware of, and effectively manage his or her own open tickets. Review all open tickets with Team Lead at least first thing each morning during Team Stand\-Ups.<\/span>
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  <\/span><\/span><\/span>Continue to expand his or her technical knowledge, skillset, and technical certifications.<\/span>
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Experience<\/span><\/u><\/b>
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  <\/span><\/span><\/span>2+ years of field experience in information technology and\/or unified communications is preferred.<\/span>
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  <\/span><\/span><\/span>2+ years of experience with network, server, and desktop support.<\/span>
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  <\/span><\/span><\/span>Experience\/knowledge of traditional network technologies (such as Fortinet, SonicWall, Cisco), switching technologies, firewalls, etc.<\/span>
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  <\/span><\/span><\/span>Experience supporting Windows Server<\/span>
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  <\/span><\/span><\/span>A solid background providing, or the desire to provide, excellent Customer Experience (CX) is essential.<\/span>
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