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Managed Services Engineer Jobs in Florida (NOW HIRING)

Accenture Federal Services

Cloud Services Engineer

Eglin, FL · Hybrid

$51 - $68/hr

Accenture Federal Services is seeking a Cloud Services Engineer to design, implement, and manage ... Implement and manage cloud services supporting scalable, secure, and high-performing environments

Saft America, Inc.

Service Engineer

Jacksonville, FL · On-site

The ESS Services Engineer also provides support to Saft technicians, Saft Service Managers, and Saft Authorized Agents (SAA) throughout the LTSA period and O&M phase. The ESS Services Engineer is ...

Comtech, LLC

Cloud Data Services Engineer

Tampa, FL · On-site

$52.75 - $70.50/hr

We offer IT solutions across the disciplines of program/project management, applications ... Cloud Data Service Engineer Job Location : Tampa FL, Remote options for ( Chicago, NYC ,CT ,Dallas ...

Comtech, LLC

Cloud Data Services Engineer

Tampa, FL · On-site

$52.75 - $70.50/hr

Our services span all aspects of business, providing a holistic approach for managing an organization. Job Title : Cloud Data Services Engineer Location : Tempa, FL I Remote options for ( Chicago ...

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All JobsManaged Services Engineer JobsManaged Services Engineer Jobs in Florida

Managed Services Engineer information

See Florida salary details

$19

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$57

How much do managed services engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for managed services engineer in Florida is $40.08, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $46.54 per hour, depending on experience, location, and employer.

What is the difference between Managed Services Engineer vs Network Engineer?

AspectManaged Services EngineerNetwork Engineer
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentManaged service providers, IT support firms, client sitesCorporate IT departments, telecom companies, consulting firms
ResponsibilitiesMonitoring, maintaining, and supporting client IT systems remotely or on-siteDesigning, implementing, and troubleshooting network infrastructure

While both roles require networking certifications and involve working with network systems, Managed Services Engineers focus on supporting multiple clients' IT environments remotely or on-site, providing ongoing maintenance and support. Network Engineers primarily design and build network infrastructure within organizations. The roles often overlap but differ mainly in scope and client interaction.

What are some common challenges faced by managed services engineers when supporting multiple clients simultaneously?

Managed Services Engineers often juggle multiple client environments, each with unique technical requirements and priorities. A key challenge is managing diverse systems and responding promptly to incidents while maintaining high service quality. Effective organization, strong communication skills, and the ability to quickly adapt to different technologies or client expectations are essential. Regular documentation and collaboration with team members help ensure seamless support and knowledge sharing.

What is a managed services engineer?

A Managed Services Engineer is an IT professional responsible for maintaining, monitoring, and supporting a company's technology infrastructure, often as part of an outsourced or third-party IT service provider. They handle tasks such as network management, system administration, cybersecurity, and technical support to ensure that clients' IT systems run smoothly and efficiently. These engineers proactively address issues, implement updates, and provide ongoing technical assistance to minimize downtime and improve performance for the organizations they serve.

What are the key skills and qualifications needed to thrive as a managed services engineer, and why are they important?

To thrive as a Managed Services Engineer, you need a solid understanding of network infrastructure, systems administration, and troubleshooting, typically supported by a degree in IT or related certifications such as CompTIA, Microsoft, or Cisco. Familiarity with remote monitoring and management (RMM) platforms, ticketing systems, and cloud services is essential. Excellent problem-solving abilities, communication skills, and a customer-centric mindset help you stand out in this role. These skills ensure reliable IT service delivery, prompt issue resolution, and strong client relationships in a fast-paced managed services environment.
What are popular job titles related to Managed Services Engineer jobs in Florida? For Managed Services Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Managed Services Engineer jobs in Florida look for? The top searched job categories for Managed Services Engineer jobs in Florida are:
Managed Services Engineer jobs near you
Infographic showing various Managed Services Engineer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $83,362 per year, or $40.1 per hour.

Senior Managed Services Engineer

CSPI Technology Solutions

Deerfield Beach, FL • On-site

$100K - $137K/yr

Full-time

Re-posted 15 days ago

Job description

The Senior Managed Services Engineer works under the direction of the Managed Service Operations Center (MSOC) Manager and will support our clients and internal operations. This position is responsible for exceeding established SLAs, providing world class customer service and technical support, and managing service requests through our ticketing system. Accountability and proactive communication as it relates to all position responsibilities. This position will be located in Deerfield Beach, FL.

Essential Job Functions:

  • Provide phone and email support to a wide range of clients and internal resources
  • Establish positive long-lasting relationships with our clients and internal staff
  • Learn and work with new technologies on a constant basis
  • Able to complete tasks in a group as well as individually
  • Responsible for entering all work as service tickets, time, and expenses in CSPi’s Professional Service Automation (PSA) tool, ConnectWise
  • Informs management and key client personnel of operational and procedural deficiencies when encountered during shifts or from Problem Management issues.
  • Provide incident management support and performs investigative analysis while providing accurate, thorough answers in a timely manner to customer inquires
  • Responsible for resolving and supporting technical issues via-telephone and e-mail
  • Perform queue management to achieve CSPi’s SLAs in a timely manner and provide Quality Assurance standards for work performed and where applicable, train staff/client members
  • Interface with customer’s executives, technical representatives, partners, and all levels of internal employees, other Technology Services department/personnel to ensure that operational procedures, accurate escalation processes, timely document registration within CSPi’s Professional Service Automation (PSA) tool and status updates are performed and streamlined workflow is maintained to ensure customer satisfaction
  • Responsible for reviewing and attending to daily customer checklist
  • Responsible for maintaining and verifying, that all backup systems are running optimally for all internal and external CSPi clients
  • Responsible for maintaining and updating anti-virus for internal and external CSPi clients
  • Responsible for Microsoft Windows patching and third-party vendor patching as required
  • Responsible for maintaining and optimizing all critical and standards alerts generated by CSPi's ConnectWise application
  • Responsible for designated functions within onboarding new clients

Education/Certifications:

  • Network Certifications preferred
  • VMware Certification preferred

Experience:

  • Must be a “team player” with outstanding communication and interpersonal skills
  • Comfortable in an environment of rapid change
  • Ability to work collaboratively and independently
  • Knowledge of backup applications (Acronis, Veeam, Barracuda, Commvault, etc.)
  • Experience with email and spam filtering services (Mimecast, Barracuda, Proofpoint, etc.)
  • Familiarity with DNS, DHCP, and TCP/IP
  • Switching and routing topologies (VLAN, basic routing protocol knowledge)
  • Firewall Technologies (Cisco, FortiGate, Palo Alto, etc.)
  • Administering and designing Microsoft Windows Active Directory topologies
  • Disaster recovery planning and implementation
  • In-depth knowledge of M365 and Microsoft SQL
  • In-depth knowledge of Microsoft Azure / Intune
  • In-depth knowledge of VMware vSphere 7.0 and above
  • In-depth knowledge of DNS, DHCP etc.
  • In-depth knowledge of Hyper Converged Infrastructure (Nutanix, EMC, Dell, HP, etc.)
  • General understanding of telecommunications technologies
  • Knowledge of Apple OS and Devices a plus
  • Knowledge of Managed Services ticketing systems, PSA tools, RMM tools (ConnectWise) a plus
  • Former Managed Services experience preferred
CSPi is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

We will contact only those who are a potential match. As part of our pre-employment process, we require that applicants agree to submit to background screenings.