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Mall Security Manager Jobs (NOW HIRING)

GardaWorld

Mall Security Guard

Roanoke, VA · On-site

$16/hr

As a Mall Security Guard, there is a high focus on customer service since you will be working with ... Manage access control * Perform regular patrols to identify potential risks * Inspect security ...

GardaWorld

Mall Security Guard

Roanoke, VA · On-site

$16/hr

As a Mall Security Guard, there is a high focus on customer service since you will be working with ... Manage access control * Perform regular patrols to identify potential risks * Inspect security ...

GardaWorld

Mall Security Guard

Roanoke, VA · On-site

$16/hr

As a Mall Security Guard, there is a high focus on customer service since you will be working with ... Manage access control Perform regular patrols to identify potential risks Inspect security ...

GardaWorld

Mall Security Supervisor

Mountain View, CA · On-site

$25/hr

Manage access control * Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards - capable of representing GardaWorld as the premier provider ...

GardaWorld

Mall Security Supervisor

Mountain View, CA · On-site

$25/hr

Customer service duties like welcoming, verifying identity, and guiding visitors Manage access control Supervise the day-to-day security service provided to the facility and ensure service is of the ...

GardaWorld

Mall Security Supervisor

Mountain View, CA · On-site

$25/hr

Customer service duties like welcoming, verifying identity, and guiding visitors Manage access control Supervise the day-to-day security service provided to the facility and ensure service is of the ...

GardaWorld

Mall Security Supervisor

Palo Alto, CA

$25/hr

Manage access control * Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards - capable of representing GardaWorld as the premier provider ...

GardaWorld

Mall Security Supervisor

Palo Alto, CA

$25/hr

Manage access control * Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards - capable of representing GardaWorld as the premier provider ...

GardaWorld

Mall Security Supervisor

Mountain View, CA · On-site

$25/hr

Manage access control * Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards - capable of representing GardaWorld as the premier provider ...

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Mall Security Manager information

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How much do mall security manager jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for mall security manager in the United States is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Mall Security Manager vs Security Supervisor?

AspectMall Security ManagerSecurity Supervisor
CredentialsSecurity certifications, management experienceSecurity certifications, supervisory experience
Work EnvironmentOversees entire mall security operationsManages security staff and daily security tasks
Employer & Industry UsageShopping malls, retail centersRetail stores, malls, commercial properties
Search & Comparison IntentUnderstanding managerial roles in mall securityComparing supervisory roles in security teams

The Mall Security Manager typically oversees the entire security operation of a shopping mall, focusing on strategic planning and management. In contrast, a Security Supervisor handles daily security staff supervision and operational tasks. Both roles require security certifications, but the manager's role is broader, involving higher-level decision-making and coordination.

What are the key skills and qualifications needed to thrive as a Mall Security Manager, and why are they important?

To thrive as a Mall Security Manager, you need experience in security management, knowledge of safety protocols, and often a degree in criminal justice or a related field. Familiarity with surveillance systems, incident reporting software, and security equipment is typically required, along with relevant security certifications such as CPP or PSP. Strong leadership, crisis management, and interpersonal skills set top candidates apart in this role. These skills ensure the safety of shoppers and staff, effective incident response, and smooth coordination with law enforcement and mall operations.

What are mall security managers?

Mall security managers are responsible for overseeing the safety and security operations within a shopping mall. They supervise security staff, develop emergency procedures, coordinate with law enforcement, and ensure compliance with safety regulations. Their duties also include handling incidents such as theft, vandalism, or medical emergencies, and providing a safe environment for shoppers, tenants, and employees. Mall security managers play a crucial role in maintaining a secure and welcoming atmosphere in retail centers.

What are some common challenges faced by Mall Security Managers and how can they be addressed?

Mall Security Managers often encounter challenges such as coordinating a diverse team, managing large crowds during peak hours or special events, and responding swiftly to incidents like theft or emergencies. Effective communication, ongoing staff training, and strong relationships with local law enforcement are key strategies to address these challenges. Additionally, leveraging modern surveillance technology and regularly reviewing security protocols helps ensure a safe environment for both shoppers and tenants.
What cities are hiring for Mall Security Manager jobs? Cities with the most Mall Security Manager job openings:
What are the most commonly searched types of Mall Security jobs? The most popular types of Mall Security jobs are:
What states have the most Mall Security Manager jobs? States with the most job openings for Mall Security Manager jobs include:
Mall Security Manager jobs near you
Mall Security Guard

Mall Security Guard

GardaWorld

Roanoke, VA • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 401 frontline employees who took The Breakroom Quiz

79th of 106 rated security

Job description

GardaWorld Security Services is Now Hiring a Mall Security Guard!

Ready to suit up?!

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment.

What's in it for you:

  • Site Location: Roanoke, VA
  • Set schedule: Morning, Evening, and Overnight Shifts available.
  • Competitive hourly wage of $16.00/hour (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities of a Concierge Security Guard

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Guard

  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Be able to ace (and pass) an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone & computer skills
  • If you have Security, Military, Law Enforcement experience - even better!
  • You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
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