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Mall Security Manager Jobs (NOW HIRING)

Securitas

Mall Security Director

Nashville, TN · On-site

$100K/yr

Account Manager We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries ...

Securitas

Mall Security Director

Nashville, TN · On-site

$100K/yr

Account Manager We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries ...

Securitas Services

Mall Security Director

Nashville, TN · On-site

Account Manager We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries ...

Securitas

Mall Security Hiring Event 7/17

Lawrenceville, GA · On-site

$17.51 - $18.54/hr

Sugarloaf Mills 5900 Sugarloaf Pkwy Lawrenceville, GA 30043 Event will be held near the Mall Management Office/Security Office We help make your world a safer place. Securitas is a global company ...

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Mall Security Manager information

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How much do mall security manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for mall security manager in the United States is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.33 per hour, depending on experience, location, and employer.

What is a mall security manager?

Mall security managers are responsible for overseeing the safety and security operations within a shopping mall. They supervise security staff, develop emergency procedures, coordinate with law enforcement, and ensure compliance with safety regulations. Their duties also include handling incidents such as theft, vandalism, or medical emergencies, and providing a safe environment for shoppers, tenants, and employees. Mall security managers play a crucial role in maintaining a secure and welcoming atmosphere in retail centers.

What are some common challenges faced by mall security managers and how can they be addressed?

Mall Security Managers often encounter challenges such as coordinating a diverse team, managing large crowds during peak hours or special events, and responding swiftly to incidents like theft or emergencies. Effective communication, ongoing staff training, and strong relationships with local law enforcement are key strategies to address these challenges. Additionally, leveraging modern surveillance technology and regularly reviewing security protocols helps ensure a safe environment for both shoppers and tenants.

What are the key skills and qualifications needed to thrive as a mall security manager, and why are they important?

To thrive as a Mall Security Manager, you need experience in security management, knowledge of safety protocols, and often a degree in criminal justice or a related field. Familiarity with surveillance systems, incident reporting software, and security equipment is typically required, along with relevant security certifications such as CPP or PSP. Strong leadership, crisis management, and interpersonal skills set top candidates apart in this role. These skills ensure the safety of shoppers and staff, effective incident response, and smooth coordination with law enforcement and mall operations.

What is the difference between Mall Security Manager vs Security Supervisor?

AspectMall Security ManagerSecurity Supervisor
CredentialsSecurity certifications, management experienceSecurity certifications, supervisory experience
Work EnvironmentOversees entire mall security operationsManages security staff and daily security tasks
Employer & Industry UsageShopping malls, retail centersRetail stores, malls, commercial properties
Search & Comparison IntentUnderstanding managerial roles in mall securityComparing supervisory roles in security teams

The Mall Security Manager typically oversees the entire security operation of a shopping mall, focusing on strategic planning and management. In contrast, a Security Supervisor handles daily security staff supervision and operational tasks. Both roles require security certifications, but the manager's role is broader, involving higher-level decision-making and coordination.

What cities are hiring for Mall Security Manager jobs?

Cities with the most Mall Security Manager job openings:

What are the most commonly searched types of Mall Security jobs?

The most popular types of Mall Security jobs are:

What states have the most Mall Security Manager jobs?

States with the most job openings for Mall Security Manager jobs include:

Mall Security Manager jobs near you

Security Manager - Commercial Operations

Memorial City Mall LP

Houston, TX

Full-time

Posted 12 days ago

Job description

Description

The Security Manager - Operations works closely with the Security Administrations Manager and supports the Director of Security by leading all daily security related business needs to include Security Ambassador development, patrol operations, incident response and emergency management for Memorial City Mall and other MetroNational properties. The position promotes the safety and well-being of employees, tenants, and guests while ensuring security related policies and procedures are established, updated, and executed. The manager works closely with security ambassadors and provides subject matter expertise while ensuring training and brand service standards are achieved.


Essential Duties and Responsibilities:

  • Assist in the overall security program and operations including the training and development of security personnel, execution of security policies, and implementation of physical security measures
  • Ensures data is properly captured and input in the Security Incident Management System. Shall conduct follow-up training with Security staff as necessary.
  • Assists with administering personnel policies involving hiring, daily supervision, evaluation, disciplinary action, payroll, and conflict resolution on a day-to-day basis
  • Assist the Director of Security and Director of Training & Compliance with training development, policy enforcement and quality improvement/assurance requirements.
  • Develop comprehensive reports for review by the Director of Security concerning inventory of supplies and equipment, brand service standards and guest experiences.
  • Shall ensure all company-issued equipment is in a best-in-class condition to include patrol vehicles, golf carts, bicycles, uniforms, etc. Shall maintain all service and inventory records for all equipment
  • Inspect and review the activities of subordinates, equipment, property condition, and maintain all records
  • Provide oversight of inspections and review of daily activities of Security Supervisors, Bike Patrol and Security Ambassadors.
  • Shall make initial decisions as the highest-ranking security official in the absence of the Security Director
  • Responds to Critical Incident scenes that have the potential to or have escalated to physical or possible life threating Incidents. Assist the Security Supervisor or Police Officers on scene assuring proper service standards, property code of conduct, company guidelines, and State guidelines are maintained
  • Ensures the MetroNational Brand Service standards expectations are met by all team members
  • Participate in periodic in-service training and situational briefings.
  • Additional duties as assigned by manager

Requirements

Education and Required Experience

  • High School Diploma required
  • Bachelor's degree preferred
  • Previous experience in retail environments is preferred.
  • 1+ year of Security Supervisor experience
  • Knowledge of commercial building practices and systems, HVAC, plumbing and electrical systems


Skills, Qualifications and Other Requirements

  • Proven administrative, management and leadership abilities.
  • A demonstrated ability to manage multiple tasks and assignments to achieve desired outcomes within established time schedules, to work well with others and to function calmly and effectively during times of emergency are required.
  • Good analytical skills
  • Ability to read, analyze, and interpret general technical procedures or government regulations.
  • Ability to write reports and business correspondence.
  • Must be fully aware of the nature of the assets at risk and the policies relating to their protection.
  • Effective organization, problem solving and presentation skills
  • Ability to communicate effectively, supervise, train and direct a mall security operations team and contracted services; effectively communicate with tenants, vendors, clients and employees.
  • Familiar with the methods of risk assessment and security audits.
  • Exercises good judgement and initiative.
  • Working knowledge of computer software and Microsoft office

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