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Mall Security Manager Jobs (NOW HIRING)

Mall of America

Security - Checkpoint Officer

Minneapolis, MN · On-site

$16.75 - $19.75/hr

PURPOSE: Ensure the safety and security of everyone at Mall of America by performing security ... Manage paperwork for Mall access badges, hot work permits, and all administrative responsibilities ...

Hyatt

Security Supervisor

Tysons Corner, VA

$21 - $24.15/hr

... Center Mall, our 300-room hotel offers unbeatable access to world-class shopping, dining and ... Manage and support loss prevention initiatives: review incident patterns (e.g., theft, fraud ...

Allied Universal

Security Officer - Mall

Canoga Park, CA · On-site

$21.50/hr

As a Security Officer - Mall in Canoga Park, CA , you will serve and safeguard clients in a range ... Monitor access points and high-traffic areas, assist with crowd and/or line management during busy ...

Prime Outlets

Mall Management Trainee

Indianapolis, IN

$18.75 - $22.25/hr

Understand all aspects of the Simon security initiative and support the Mall Manager in the development and implementation of the property's public safety and security strategy * Understand all ...

JCPenney

Asset Protection Manager

Bronx, NY · On-site

$57K/yr

Overview Asset Protection Manager (APM) Lead Asset Protection activities for assigned unit in ... mall security partners - Reviews the reports of external apprehensions, internal investigations ...

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How much do mall security manager jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for mall security manager in the United States is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Mall Security Manager vs Security Supervisor?

AspectMall Security ManagerSecurity Supervisor
CredentialsSecurity certifications, management experienceSecurity certifications, supervisory experience
Work EnvironmentOversees entire mall security operationsManages security staff and daily security tasks
Employer & Industry UsageShopping malls, retail centersRetail stores, malls, commercial properties
Search & Comparison IntentUnderstanding managerial roles in mall securityComparing supervisory roles in security teams

The Mall Security Manager typically oversees the entire security operation of a shopping mall, focusing on strategic planning and management. In contrast, a Security Supervisor handles daily security staff supervision and operational tasks. Both roles require security certifications, but the manager's role is broader, involving higher-level decision-making and coordination.

What are the key skills and qualifications needed to thrive as a Mall Security Manager, and why are they important?

To thrive as a Mall Security Manager, you need experience in security management, knowledge of safety protocols, and often a degree in criminal justice or a related field. Familiarity with surveillance systems, incident reporting software, and security equipment is typically required, along with relevant security certifications such as CPP or PSP. Strong leadership, crisis management, and interpersonal skills set top candidates apart in this role. These skills ensure the safety of shoppers and staff, effective incident response, and smooth coordination with law enforcement and mall operations.

What are mall security managers?

Mall security managers are responsible for overseeing the safety and security operations within a shopping mall. They supervise security staff, develop emergency procedures, coordinate with law enforcement, and ensure compliance with safety regulations. Their duties also include handling incidents such as theft, vandalism, or medical emergencies, and providing a safe environment for shoppers, tenants, and employees. Mall security managers play a crucial role in maintaining a secure and welcoming atmosphere in retail centers.

What are some common challenges faced by Mall Security Managers and how can they be addressed?

Mall Security Managers often encounter challenges such as coordinating a diverse team, managing large crowds during peak hours or special events, and responding swiftly to incidents like theft or emergencies. Effective communication, ongoing staff training, and strong relationships with local law enforcement are key strategies to address these challenges. Additionally, leveraging modern surveillance technology and regularly reviewing security protocols helps ensure a safe environment for both shoppers and tenants.
What cities are hiring for Mall Security Manager jobs? Cities with the most Mall Security Manager job openings:
What are the most commonly searched types of Mall Security jobs? The most popular types of Mall Security jobs are:
What states have the most Mall Security Manager jobs? States with the most job openings for Mall Security Manager jobs include:
Mall Security Manager jobs near you
Security - Checkpoint Officer

Security - Checkpoint Officer

Mall of America

Bloomington, MN • On-site

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Mall of America rating

6.7

Company rating: 6.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

Job description

PURPOSE: Ensure the safety and security of everyone at Mall of America by performing security procedures at the Loading Dock and Gate 7 checkpoints.
ESSENTIAL DUTIES:
  • Maintain accountability of all personnel and vehicles entering Gate 7 or the Loading Dock.
  • Responsible for safety and security of Gate 7 and the Loading Dock.
  • Operation of Gate 7 arms and barriers, as well as the Loading Dock door.
  • Vet contractors, vendors and others entering MOA property through security checkpoints.
  • Inspect incoming vehicles of contractors, vendors and others using resources provided.
  • Manage paperwork for Mall access badges, hot work permits, and all administrative responsibilities for checkpoint operations.
  • Issue and track preferred contractor and vendor badges.
  • Give directions to vendors and contractors to locations within Mall of America and the surrounding area.
  • Utilize radio to request assistance from other MOA Security units or external agencies at checkpoints as needed.
  • Work additional duties including Patrol support, PEP enforcement, traffic control, crowd and line control, roof details, and bag checks as assigned.
  • Work a flexible schedule including weekends, nights, holidays, high volume days, mandatory overtime and short notice special events.
  • Additional duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Must be at least 18 years of age.
  • Excellent guest service skills.
  • Excellent listening and verbal and written communication skills.
  • Able to remain calm in stressful situations utilizing rational thinking and decision making skills.
  • Must be detail oriented, organized, and able to multi-task.
  • Must be observant and safety minded.
  • Basic computer skills.

PHYSICAL JOB REQUIREMENTS:
While performing the duties of this job, the officer will Occasionally be required to speak and listen to guests in order to understand their needs and communicate a solution. Officers must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a guest needs their attention. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus. Officers are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, hot/cold temperatures, bright lights, colors, motion, and other visual stimuli.
  • Walk: Infrequently, about 25% of the time
  • Stand: Infrequently, about 25% of the time
  • Sit: Occasionally, about 50% of the time
  • Bend/Stoop: Infrequently, about 20% of the time
  • Kneel/Squat: Rarely, about 5% of the time
  • Climb: Infrequently, about 15% of the time
  • Able to step up to semi-truck cab door
  • Lift/Carry
  • Less than 10lb: Continuously, about 100% of the time
  • 11-25lb: Rarely, about 5% of the time
  • Push/Pull: Rarely, about 5% of the time
  • Twist: Infrequently, about 25% of the time
  • Reach above shoulders: Infrequently, about 25% of the time
  • Reach at or below shoulders: Infrequently, about 25% of the time
  • Reach at/below waist: Occasionally, about 50% of the time
  • Dexterity: Frequently, about 80% of the time
  • Use of both hands is required to perform duties and maintain safety standards

Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.
Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America®

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