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Mall Management Jobs (NOW HIRING)

The Furniture Mall

Home Delivery Specialist

Grandview, MO · On-site

$18 - $21/hr

Create new ideas that will help improve guest experience, delivery efficiency/safety, etc. share them with The Furniture Mall management. * Develop long-term customer relationships. * Develop new ...

The Furniture Mall

Home Delivery Specialist

Olathe, KS · On-site

$18 - $21/hr

Create new ideas that will help improve guest experience, delivery efficiency/safety, etc. share them with The Furniture Mall management. * Develop long-term customer relationships. * Develop new ...

The Furniture Mall

Home Delivery Specialist

Topeka, KS · On-site

$17 - $19/hr

Create new ideas that will help improve guest experience, delivery efficiency/safety, etc. share them with The Furniture Mall management. * Develop long-term customer relationships. * Develop new ...

Sarku Japan

Manager, Field Marketing

Phoenix, AZ

$85K - $95K/yr

Build and maintain relationships with mall management companies and create a portfolio-wide mall event calendar so Sarku Japan captures relevant traffic-driving opportunities. * Develop scalable ...

Auntie Anne's Pretzels

General Manager

Salem, NH · On-site

$52K - $67K/yr

Act as the primary liaison with mall management and corporate marketing specialists. * Preserve Standards: Ensure absolute adherence to the Chestnut Land Company "Promise Code of Conduct." What We ...

Workstream

Manager, Field Marketing

Phoenix, AZ · On-site

$85 - $120/hr

Build and maintain relationships with mall management companies and create a portfolio-wide mall event calendar so Sarku Japan captures relevant traffic-driving opportunities. * Develop scalable ...

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Mall Management information

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$28K

$60K

$86.5K

How much do mall management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for mall management in the United States is $59,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What is mall management?

Mall management refers to the overall operation, administration, and supervision of a shopping mall. This includes overseeing tenant relations, facility maintenance, security, marketing, and financial management to ensure the mall operates efficiently and remains attractive to both retailers and shoppers. Mall managers coordinate with various service providers, handle leasing agreements, and implement strategies to increase foot traffic and revenue. Good mall management is crucial for the long-term success and profitability of the shopping center.

What are the key skills and qualifications needed to thrive in mall management, and why are they important?

To excel in Mall Management, you need expertise in facility operations, retail management, budgeting, and a relevant degree such as business administration or property management. Familiarity with property management software, security systems, and leasing platforms is highly valuable. Strong leadership, negotiation skills, and effective communication are essential soft skills for building tenant relationships and managing staff. These competencies ensure efficient mall operations, tenant satisfaction, and the overall profitability and reputation of the property.

What are some common challenges faced by professionals in mall management and how are they addressed?

Professionals in mall management often encounter challenges such as balancing tenant satisfaction with operational efficiency, managing high foot traffic during peak times, and ensuring the safety and security of shoppers and staff. These challenges are typically addressed through proactive communication with tenants, regular maintenance and facility checks, and the implementation of comprehensive security protocols. Successful mall managers also collaborate closely with marketing teams to drive customer engagement and with facilities teams to ensure the mall remains clean, safe, and welcoming.

What is the difference between Mall Management vs Retail Manager?

AspectMall ManagementRetail Manager
Primary FocusOverseeing entire mall operations, leasing, maintenance, and tenant relationsManaging individual retail store operations, sales, staff, and customer service
Work EnvironmentLarge commercial property, multi-tenant environmentSingle retail store or chain
CredentialsProperty management experience, possibly real estate or business administrationRetail management experience, sales or business administration
Industry UsageReal estate, property management, shopping centersRetail industry, stores, and chains

While both roles involve management skills, Mall Management focuses on overseeing entire shopping centers, including leasing and maintenance, whereas Retail Managers concentrate on the operations of individual retail stores. Understanding these differences helps job seekers target the right roles within the retail and property management industries.

How much does a general manager of a mall make?

A mall general manager typically earns between $70,000 and $150,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. They oversee daily operations, leasing, maintenance, and staff management, often requiring strong leadership and organizational skills.

How much does a mall management make?

Mall management professionals typically earn a median annual salary of around $70,000 to $100,000, depending on experience, location, and the size of the mall. Salaries can vary based on responsibilities such as leasing, operations, and property management, with higher earnings often associated with larger or more prestigious malls.

How to get into mall management?

To enter mall management, candidates typically need a bachelor's degree in business, real estate, or a related field, along with experience in retail, property management, or customer service. Strong organizational, communication, and problem-solving skills are essential, and familiarity with leasing, budgeting, and facility operations is beneficial.

What does a mall management do?

Mall management involves overseeing the daily operations of a shopping mall, including maintaining facilities, coordinating security, managing leasing and tenant relations, and ensuring a positive shopping environment. They also handle budgeting, marketing, and compliance with safety regulations to ensure the mall runs efficiently and profitably.
More about Mall Management jobs

What cities are hiring for Mall Management jobs?

Cities with the most Mall Management job openings:

What states have the most Mall Management jobs?

States with the most job openings for Mall Management jobs include:

What job categories do people searching Mall Management jobs look for?

The top searched job categories for Mall Management jobs are:

Mall Management jobs near you
Infographic showing various Mall Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $59,993 per year, or $28.8 per hour.

Patrol Officer (Full Time) - Open House - Thursday, September 10th

Mall of America

East Rutherford, NJ • On-site

$19/hr

Full-time

Posted 3 days ago

New

Mall of America rating

6.5

Company rating: 6.5 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

Job description

Thursday, September 10, 2026
1:00 PM to 4:30 PM
LOCATION: At the Hasbro Game Room, (arcade), 2nd Level of Building
(Parking Deck A)
The Patrol Officer (Full-Time) will patrol the property ensuring guests, tenants and employees at American Dream have a positive experience by providing unparalleled service related to emergency response, protection of life and property, loss prevention and guest relations.
PRIMARY RESPONSIBILITIES:
  • Enforce AD rules and policies, as well as state and local statutes.
  • Deter criminal or destructive behavior by maintaining a highly visible patrol
  • presence on AD property; this includes regular patrols of mall common areas, service corridors and parking areas.
  • Always provide outstanding guest service. This may include but is not limited to providing directions or assisting in the location of lost persons or vehicles.
  • Respond and appropriately deal with life threatening emergencies or incident calls as directed. This may include but is not limited to medical emergencies, arresting combative or disorderly guests, intoxicated persons, addressing persons committing illegal acts, and motor vehicle accidents.
  • Utilize quick decision-making skills and sound judgment acting in accordance with AD Security policy and procedure as well as state and local statutes.
  • Write detailed and accurate reports as required, including incident, accident or personal injury reports.
  • May be assigned to the following areas: vehicle or foot patrol, special events conducting crowd control or VIP protection, or stationary posts monitoring access to restricted areas.
  • Ensure proper radio traffic which includes keeping Dispatchers and Supervisors
  • informed of all pertinent incidents and activities according to department guidelines.
  • Requests Police, Fire or EMS services as necessary.
  • Conduct periodic safety/fire inspections as assigned, issue parking violation tickets, conduct traffic direction and ensure the overall safety of the immediate work area as well as surrounding areas. • Uphold high personal and professional standards as set forth by the AD Security Department.
  • Perform various tenant relations activities, including but not limited to assisting in
  • presenting information for tenants on loss prevention, assisting in disorderly incidents, participating in other safety awareness and loss prevention programs, distributing various
  • correspondence and reports from Mall Management, establishing good working relationships with tenants and Mall Staff.
  • Monitor safety awareness practices among Mall staff and tenants. Promptly identifies and reports any hazardous conditions according to procedure.
  • May be required to work mandatory overtime and short notice special events as necessary.
  • Regular, reliable, and consistent attendance.
  • Additional duties as assigned.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:
  • Excellent customer relations skills.
  • Successful completion of a rigorous 120-hour in-house training program, which includes a combination of physical training and skills training. Failure to complete the training program
  • for any reason will result in termination of employment.
  • In addition to handcuffs, pepper spray and tactical baton, officers must carry a conducted electrical weapon (CEW). In order to carry the CEW, officers
  • must receive a full five-second exposure, unless AD approves a reasonable accommodation for this requirement (see Human Resources to make a request or to receive further information). If applicants have taken a five-second CEW exposure prior to employment at AD, they may be eligible for an exemption.
  • Successful completion of 8-12-week field training program.
  • Ability to remain calm and effective in stressful situations, utilizing rational thinking and decision making.
  • Ability to accept, prioritize and follow through on work direction.
  • Ability to work variable and/or rotating shifts, which include nights, weekends, and holidays.
  • Be able to meet the physical demands of the position including frequent and sustained walking, occasional running, bending, stooping, squatting, twisting, crawling and frequent and extensive use of hands and arms.
  • Must possess a valid Security Officer Registration Act Certification in the State of New Jersey.
  • Eligible to be licensed as a Security Officer in the State of New Jersey. For detailed information on requirements please visit: https://www.njsp.org/private-detective/sora help.shtml
  • Maintain an adequate level of physical fitness to perform duties of position effectively (i.e., timely and effective response to emergency situations).

DESIRED QUALIFICATONS:
  • High School diploma or equivalent.
  • Must possess a valid driver's license.
  • Post-secondary education
  • Military experience
  • Working knowledge of state and federal criminal justice statutes and law enforcement procedures
  • Training in first aid, CPR, and related public safety skills.
  • SORA License is required

PHYSICAL JOB REQUIREMENTS:
  • Frequent and Sustained Walking-Frequently
  • Running -Periodically
  • Bending-Frequently
  • Stooping /Squatting -Occasionally
  • Frequent and extensive use of hands and arms-Frequently
  • Lifting 50 lbs.-Occasionally
  • Reach at or above shoulders
  • Reach at or below shoulders
  • Climbing - Frequently
  • Sitting - Occasionally
  • Carrying up to 50 lbs. - Occasionally
  • Wearing up to 20 lbs. due to uniform/gear requirements - Frequently
  • Pushing/Pulling:
  • Up to 200 lbs. - Occasional
  • CPR requirements: Must be able to physically perform on all body types

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law

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