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Mall Management Jobs (NOW HIRING)

GGP

Property Management Associate

Greensboro, NC · On-site

The PMA serves as a liaison across multiple functions including but not limited to Mall Management, Business Development, Strategic Partnerships, Leasing, and Marketing. Responsibilities Revenue ...

GGP

Property Management Administrator

Newark, CA · On-site

$22.50 - $30/hr

Location NewPark Mall - 2086 NewPark Mall Business Headquartered in Chicago, IL, GGP is a leading ... Position Summary The Property Management Associate (PMA) administers the property's short-term ...

GGP

Property Management Associate

Greensboro, NC · On-site

The PMA serves as a liaison across multiple functions including but not limited to Mall Management, Business Development, Strategic Partnerships, Leasing, and Marketing. Responsibilities Revenue ...

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Mall Management information

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How much do mall management jobs pay per year?

As of Aug 17, 2026, the average yearly pay for mall management in the United States is $59,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What is mall management?

Mall management refers to the overall operation, administration, and supervision of a shopping mall. This includes overseeing tenant relations, facility maintenance, security, marketing, and financial management to ensure the mall operates efficiently and remains attractive to both retailers and shoppers. Mall managers coordinate with various service providers, handle leasing agreements, and implement strategies to increase foot traffic and revenue. Good mall management is crucial for the long-term success and profitability of the shopping center.

What are the key skills and qualifications needed to thrive in mall management, and why are they important?

To excel in Mall Management, you need expertise in facility operations, retail management, budgeting, and a relevant degree such as business administration or property management. Familiarity with property management software, security systems, and leasing platforms is highly valuable. Strong leadership, negotiation skills, and effective communication are essential soft skills for building tenant relationships and managing staff. These competencies ensure efficient mall operations, tenant satisfaction, and the overall profitability and reputation of the property.

What are some common challenges faced by professionals in mall management and how are they addressed?

Professionals in mall management often encounter challenges such as balancing tenant satisfaction with operational efficiency, managing high foot traffic during peak times, and ensuring the safety and security of shoppers and staff. These challenges are typically addressed through proactive communication with tenants, regular maintenance and facility checks, and the implementation of comprehensive security protocols. Successful mall managers also collaborate closely with marketing teams to drive customer engagement and with facilities teams to ensure the mall remains clean, safe, and welcoming.

What is the difference between Mall Management vs Retail Manager?

AspectMall ManagementRetail Manager
Primary FocusOverseeing entire mall operations, leasing, maintenance, and tenant relationsManaging individual retail store operations, sales, staff, and customer service
Work EnvironmentLarge commercial property, multi-tenant environmentSingle retail store or chain
CredentialsProperty management experience, possibly real estate or business administrationRetail management experience, sales or business administration
Industry UsageReal estate, property management, shopping centersRetail industry, stores, and chains

While both roles involve management skills, Mall Management focuses on overseeing entire shopping centers, including leasing and maintenance, whereas Retail Managers concentrate on the operations of individual retail stores. Understanding these differences helps job seekers target the right roles within the retail and property management industries.

How much does a mall management make?

Mall management professionals, such as mall managers or property managers, typically earn between $50,000 and $100,000 annually, depending on experience, location, and the size of the mall. Higher salaries are common in larger or more prestigious properties, and roles often require skills in operations, leasing, and tenant relations.

How to get into mall management?

To enter mall management, candidates typically need a bachelor's degree in business, real estate, or a related field, along with experience in retail, property management, or customer service. Strong organizational, communication, and problem-solving skills are essential, and familiarity with leasing, budgeting, and maintenance operations is beneficial.
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Mall Management jobs near you
Infographic showing various Mall Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $59,993 per year, or $28.8 per hour.

Location Maintenance & Repair Technician - Anchorage, AK and surrounding area part-time

Smarte Carte

Anchorage, AK • On-site

$23/hr

Part-time

Retirement

Re-posted 6 days ago

Job description

LOCATION MAINTENANCE & REPAIR TECHNICIAN - Anchorage, AK  and surrounding area part-time

$150 / month

If fitness location work, an additional $23.00 per hour with mileage reimbursement.

This position is eligible for $5 a month paid for monthly cellular phone allowance.

Position requires just an average of 2 hours a week a servicing Anchorage 5th Avenue Mall & Planet Fitness locations in the Anchorage area.

Weekends and holidays may be required as needed.

Flexible Schedule! Great Opportunity for Someone Looking for Additional Income.

BENEFITS for Part-Time Hires

Smarte Carte Inc. offers for part-time employees Matching 401k, Paid Sick Time, Overtime and Holiday Overtime.

COMPANY BACKGROUND

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

Seeking a self-motivated individual for a part-time Location Maintenance & Repair Technician position. This position will work at the Anchorage 5th Avenue Mall and as needed at the Planet Fitness locations in the Anchorage area. Duties will include, but are not limited to: repairing, cleaning and performing regular maintenance on vended strollers, performing monthly collections, and maintaining a strong partnership with mall management. At the Planet Fitness locations, repair and maintain the massage chairs as needed. We are looking for the right person to join our team, so we are willing to train that candidate on our job functions.

KEY RESPONSIBILITIES

  • Clean strollers and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers.
  • Develop and maintain strong relationships with mall management.
  • Inspect and perform maintenance on equipment, (vending unit and strollers at the mall, massage chairs at the Planet Fitness locations).
  • Respond timely to requests for service at the Planet Fitness locations.
  • Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
  • Complete and submit all necessary reports in an accurate and timely manner.
  • Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
  • Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
  • Other assignments as needed.

EXPERIENCE

  • Minimum 3 years in a customer service role.
  • 3 years of field-based product support experience (route) is preferred.
  • Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.

PERSONAL CHARACTERISTICS

  • Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
  • Excellent verbal and written communication skills.
  • Organized and able to manage multiple priorities effectively.

EDUCATION

  • Technical degree or similar preferred

 

LICENSES & CERTIFICATIONS

  • Valid Driver’s license required

Our ideal candidate has the following skills:

  • Time Management
  • Prioritizing
  • Customer Service
  • Communication
  • Troubleshooting

Our ideal candidate has the following behaviors:

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Self-Starter: Inspired to perform without micro-management

PHYSICAL REQUIREMENTS

  • Lift 40 lbs. to waist height
  • Push/Pull 75-100 lbs.
  • Bend and stoop, walk and stand for long periods of time
  • Visual acuity/manual dexterity to perform mechanical and electrical repairs

Apply