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Mainframe Production Support Jobs (NOW HIRING)

MissionStaff

Mainframe / CICS Developer

Washington, DC

$55.50 - $71.25/hr

The ideal candidate understands both development and production support in a mainframe environment and can troubleshoot application, transaction, and system issues. Responsibilities Develop and ...

Infojini Inc

Mainframe Technician

Anderson, SC

$44.75 - $57.75/hr

This position is responsible for providing technical services and support to ensure operational efficiency, scheduling, and running of mainframe production jobs. Monitoring mainframe systems will be ...

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How much do mainframe production support jobs pay per hour?

As of May 30, 2026, the average hourly pay for mainframe production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is a Mainframe Production Support job?

A Mainframe Production Support job involves monitoring, maintaining, and troubleshooting mainframe systems to ensure smooth and efficient operations. Professionals in this role analyze system logs, resolve job failures, and provide technical support to resolve production issues. They collaborate with development and infrastructure teams to implement fixes and optimize system performance. Additionally, they may automate repetitive tasks, perform root cause analysis, and ensure compliance with service-level agreements (SLAs) to minimize downtime.

What are the key skills and qualifications needed to thrive in the Mainframe Production Support position, and why are they important?

To thrive as a Mainframe Production Support professional, you need strong troubleshooting skills, in-depth knowledge of mainframe environments (such as IBM z/OS), and a background in computer science or related fields. Familiarity with tools like JCL, COBOL, ISPF, TSO, and commonly-held certifications such as ITIL or mainframe platform certifications are highly valued. Attention to detail, effective communication, and the ability to work under pressure are crucial soft skills. These competencies are important to ensure system reliability, quick resolution of production issues, and seamless coordination with cross-functional technical teams.

What are the typical daily responsibilities of a Mainframe Production Support professional?

As a Mainframe Production Support professional, your daily responsibilities typically include monitoring batch job executions, investigating and resolving system and application errors, and ensuring that scheduled processes run smoothly. You may also work closely with application developers and operations teams to troubleshoot incidents, perform root cause analysis, and implement preventive solutions. Routine tasks often involve updating runbooks, documenting incidents, and handling user requests related to mainframe applications. This role is crucial for maintaining business continuity and minimizing downtime in environments that depend heavily on mainframe systems.
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Mainframe Production Support jobs near you
Infographic showing various Mainframe Production Support job openings in the United States as of May 2026, with employment types broken down into 7% Locum Tenens, 7% Full Time, 73% Part Time, and 13% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.
Mainframe Production Support

Mainframe Production Support

Intellectt INC

Berkeley Heights, NJ • On-site

Contractor

Posted 2 days ago

Job description

Job Title: Mainframe Production Support

Location: Berkeley Heights, NJ

Duration: Long Term (around 3 years)

Interview Mode: InPerson Interview in NJ.

Job Summary:

We are seeking a skilled Mainframe Production Support Engineer to support critical enterprise applications in a 24/7 production environment. The ideal candidate will be responsible for monitoring, troubleshooting, and resolving production issues while ensuring system stability and SLA compliance.

Key Responsibilities:

· Monitor daily batch jobs and online systems using tools like Control-M and SDSF

· Troubleshoot and resolve production issues, abends, and job failures in a timely manner

· Perform root cause analysis and implement permanent fixes for recurring issues

· Provide L2/L3 support for mainframe applications

· Work closely with development, QA, and infrastructure teams for issue resolution

· Handle incident, problem, and change management through tools like ServiceNow or JIRA

· Support deployment activities and validate post-production releases

· Maintain documentation, runbooks, and standard operating procedures

· Participate in on-call rotation and provide off-hours support when required

Required Skills:

· Strong experience in COBOL, JCL, VSAM, DB2

· Hands-on experience with TSO/ISPF, SDSF

· Knowledge of job scheduling tools like Control-M / CA-7

· Experience in handling production support (L2/L3)

· Strong debugging and problem-solving skills

· Familiarity with incident management tools (ServiceNow, JIRA