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Mainframe Production Support Jobs (NOW HIRING)

Anivas Tech LLC

Mainframe SRE

Upper Marlboro, MD · On-site

$48.50 - $62.50/hr

Anivas Tech is seeking a Mainframe SRE to support our government agency IT operations. We are ... Respond to and lead incident resolution efforts for mainframe production issues, coordinating with ...

Purple Drive Technologies

Mainframe Developer

Omaha, NE · On-site

$46.75 - $60.25/hr

This role involves hands-on development, production support, and participation in modernization and decommissioning initiatives for legacy mainframe systems. The ideal candidate has deep technical ...

Cynet Systems

Mainframe Developer

Riverwoods, IL

$35 - $40/hr

We are looking for Mainframe Developer for our client in Riverwoods, IL Job Title: Mainframe ... The position also includes production support, troubleshooting, and collaboration with cross ...

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Purple Drive Technologies

Mainframe Developer

Cleveland, OH · On-site

$47.50 - $61/hr

Local Preferred We are seeking a skilled Mainframe Application Support Engineer with strong expertise in Mainframe technologies (JCL, COBOL, DB2, CICS) and production support. The candidate will be ...

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How much do mainframe production support jobs pay per hour?

As of May 30, 2026, the average hourly pay for mainframe production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is a Mainframe Production Support job?

A Mainframe Production Support job involves monitoring, maintaining, and troubleshooting mainframe systems to ensure smooth and efficient operations. Professionals in this role analyze system logs, resolve job failures, and provide technical support to resolve production issues. They collaborate with development and infrastructure teams to implement fixes and optimize system performance. Additionally, they may automate repetitive tasks, perform root cause analysis, and ensure compliance with service-level agreements (SLAs) to minimize downtime.

What are the key skills and qualifications needed to thrive in the Mainframe Production Support position, and why are they important?

To thrive as a Mainframe Production Support professional, you need strong troubleshooting skills, in-depth knowledge of mainframe environments (such as IBM z/OS), and a background in computer science or related fields. Familiarity with tools like JCL, COBOL, ISPF, TSO, and commonly-held certifications such as ITIL or mainframe platform certifications are highly valued. Attention to detail, effective communication, and the ability to work under pressure are crucial soft skills. These competencies are important to ensure system reliability, quick resolution of production issues, and seamless coordination with cross-functional technical teams.

What are the typical daily responsibilities of a Mainframe Production Support professional?

As a Mainframe Production Support professional, your daily responsibilities typically include monitoring batch job executions, investigating and resolving system and application errors, and ensuring that scheduled processes run smoothly. You may also work closely with application developers and operations teams to troubleshoot incidents, perform root cause analysis, and implement preventive solutions. Routine tasks often involve updating runbooks, documenting incidents, and handling user requests related to mainframe applications. This role is crucial for maintaining business continuity and minimizing downtime in environments that depend heavily on mainframe systems.
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Mainframe Production Support jobs near you
Infographic showing various Mainframe Production Support job openings in the United States as of May 2026, with employment types broken down into 7% Locum Tenens, 7% Full Time, 73% Part Time, and 13% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.
Technology Support III - Mainframe production support / DB2, MVS

Technology Support III - Mainframe production support / DB2, MVS

JP Morgan Chase

Houston, TX

$46.75 - $60.25/hr

Full-time

Medical, Retirement

Posted 6 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 467 frontline employees who took The Breakroom Quiz

45th of 141 rated banks

Job description

Propel operational success with your expertise in technology support and a commitment to continuous improvement. 

As a Technology Support III team member in COMMERCIAL & INVESTMENT BANK - POST TRADE, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

  • Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
  • Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
  • Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
  • Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

  • Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Experience with an IBM zSeries Mainframe environment.
  • Knowledge of z/OS, JCL, TSO/ISPF
  • Proficient usage and knowledge of DB2/Adabas and VSAM  & utilities
  • Knowledge of CONTROLM/CA7/Autosys scheduling and batch delivery
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Experience in observability and monitoring tools and techniques
  • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
  • Basic knowledge of application development and its lifecycle

  • Incident management from triage to root cause resolution.

Preferred qualifications, capabilities, and skills

  • Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organizations that use these services
  • Previous exposure to application support
  • DYL280/SAS/EZYTRIEVE
  • Unix/Linux/Windows Distributed Application Support
  • AWS cloud experience
  • Experience managing projects and migrations 


 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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