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Mainframe Production Support Jobs (NOW HIRING)

Mainframe Technician

Anderson, SC

$44.75 - $57.75/hr

This position is responsible for providing technical services and support to ensure operational efficiency, scheduling, and running of mainframe production jobs. Monitoring mainframe systems will be ...

IBM Mainframe L1 production support

Schaumburg, IL · On-site

$48.25 - $62/hr

IBM Mainframe L1 production support Location: Schaumburg • Proficiency in IBM Mainframe technology and cross-platform scheduling software such as Control-M, CA7, or OpCon to monitor and manage ...

Mainframe SRE

Upper Marlboro, MD · On-site

$48.50 - $62.50/hr

Anivas Tech is seeking a Mainframe SRE to support our government agency IT operations. We are ... Respond to and lead incident resolution efforts for mainframe production issues, coordinating with ...

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Mainframe Production Support information

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$28

$52

$70

How much do mainframe production support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for mainframe production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is a Mainframe Production Support job?

A Mainframe Production Support job involves monitoring, maintaining, and troubleshooting mainframe systems to ensure smooth and efficient operations. Professionals in this role analyze system logs, resolve job failures, and provide technical support to resolve production issues. They collaborate with development and infrastructure teams to implement fixes and optimize system performance. Additionally, they may automate repetitive tasks, perform root cause analysis, and ensure compliance with service-level agreements (SLAs) to minimize downtime.

What are the typical daily responsibilities of a Mainframe Production Support professional?

As a Mainframe Production Support professional, your daily responsibilities typically include monitoring batch job executions, investigating and resolving system and application errors, and ensuring that scheduled processes run smoothly. You may also work closely with application developers and operations teams to troubleshoot incidents, perform root cause analysis, and implement preventive solutions. Routine tasks often involve updating runbooks, documenting incidents, and handling user requests related to mainframe applications. This role is crucial for maintaining business continuity and minimizing downtime in environments that depend heavily on mainframe systems.

What are the key skills and qualifications needed to thrive in the Mainframe Production Support position, and why are they important?

To thrive as a Mainframe Production Support professional, you need strong troubleshooting skills, in-depth knowledge of mainframe environments (such as IBM z/OS), and a background in computer science or related fields. Familiarity with tools like JCL, COBOL, ISPF, TSO, and commonly-held certifications such as ITIL or mainframe platform certifications are highly valued. Attention to detail, effective communication, and the ability to work under pressure are crucial soft skills. These competencies are important to ensure system reliability, quick resolution of production issues, and seamless coordination with cross-functional technical teams.

More about Mainframe Production Support jobs
What cities are hiring for Mainframe Production Support jobs? Cities with the most Mainframe Production Support job openings:
What are the most commonly searched types of Mainframe Production Support jobs? The most popular types of Mainframe Production Support jobs are:
What states have the most Mainframe Production Support jobs? States with the most job openings for Mainframe Production Support jobs include:
What job categories do people searching Mainframe Production Support jobs look for? The top searched job categories for Mainframe Production Support jobs are:
Infographic showing various Mainframe Production Support job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 8% Part Time, 3% Temporary, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.
Mainframe Application Support Engineer

Mainframe Application Support Engineer

Motion Recruitment

Chandler, AZ • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Systems Operations Engineer in Charlotte, NC (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 18 Months
Required Skills & Experience
  • 5+ years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
  • Strong experience in Mainframe Production Support (application support required)
  • JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview
  • File tools: File Manager, File Analyzer, EZTRIEV
  • Experience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar)
  • Ability to work in a high-volume, production-critical environment
Desired Skills & Experience
  • Dynatrace Application Performance Monitoring
  • Mainframe
  • Monitoring
  • MQ

What You Will Be Doing
  • Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engineering.
  • Review and analyze complex multi-faceted, larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
  • Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
  • Strategically collaborate and consult with client personnel.
  • Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applications
  • Monitor production systems and ensure system stability and uptime
  • Analyze and troubleshoot failed mainframe jobs (JCL)
  • Perform root cause analysis and support ad hoc job executions
  • Partner with Production Control to restart and recover failed jobs
  • Respond to business user requests and application team needs
  • Maintain and update incident tracking (ServiceNow, JIRA, Confluence)
  • Monitor and respond to application group mailboxes
  • Document incidents, resolutions, and create JIRA stories for follow-up