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Mainframe Production Support Jobs in Raleigh, NC

Broadcom

Sr Mainframe Technical Consultant

Durham, NC · On-site

Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...

TechnoSphere, Inc.

Mainframe Operations

Cary, NC · On-site

$55 - $65/mo

Mainframe Operations Consultant Frisco, TX, NJ, Cary, NC Technical Requirement / Roles ... support the applications 24x7 job monitoring and troubleshooting · Handle production operating ...

Infojini Inc

Mainframe

Raleigh, NC · On-site

$47.75 - $61.25/hr

... production support) 5. Unit testing applications and developing system and user documentation Qualifications Required Skills Proven experience in software development and maintenance of IT applicat ...

Software People, Inc.

Mainframe Developer

Raleigh, NC · On-site

$47.75 - $61.25/hr

Able to identify best practices and standards for the use of the product. Delivers support and ... Skills Needed * Manage, maintain, and enhance the z/os mainframe operating system and its ...

Ask IT consulting

Mainframe Programmer

Raleigh, NC · On-site

... production support)5. Unit testing applications and developing system and user documentation Additional Information All your information will be kept confidential according to EEO guidelines.

Broadcom

Senior Product Owner

Durham, NC

$104K - $166K/yr

This role requires a strong mainframe technology background, understanding of different enterprise ... support issues with the scrum team. * Prioritize product features by analyzing customer needs and ...

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Mainframe Production Support information

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How much do mainframe production support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for mainframe production support in Raleigh, NC is $50.88, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $56.06 per hour, depending on experience, location, and employer.

What is a mainframe production support?

A Mainframe Production Support job involves monitoring, maintaining, and troubleshooting mainframe systems to ensure smooth and efficient operations. Professionals in this role analyze system logs, resolve job failures, and provide technical support to resolve production issues. They collaborate with development and infrastructure teams to implement fixes and optimize system performance. Additionally, they may automate repetitive tasks, perform root cause analysis, and ensure compliance with service-level agreements (SLAs) to minimize downtime.

What are the typical daily responsibilities of a mainframe production support?

As a Mainframe Production Support professional, your daily responsibilities typically include monitoring batch job executions, investigating and resolving system and application errors, and ensuring that scheduled processes run smoothly. You may also work closely with application developers and operations teams to troubleshoot incidents, perform root cause analysis, and implement preventive solutions. Routine tasks often involve updating runbooks, documenting incidents, and handling user requests related to mainframe applications. This role is crucial for maintaining business continuity and minimizing downtime in environments that depend heavily on mainframe systems.

What are the key skills and qualifications needed to thrive in mainframe production support, and why are they important?

To thrive as a Mainframe Production Support professional, you need strong troubleshooting skills, in-depth knowledge of mainframe environments (such as IBM z/OS), and a background in computer science or related fields. Familiarity with tools like JCL, COBOL, ISPF, TSO, and commonly-held certifications such as ITIL or mainframe platform certifications are highly valued. Attention to detail, effective communication, and the ability to work under pressure are crucial soft skills. These competencies are important to ensure system reliability, quick resolution of production issues, and seamless coordination with cross-functional technical teams.

What are popular job titles related to Mainframe Production Support jobs in Raleigh, NC?

For Mainframe Production Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Mainframe Production Support jobs in Raleigh, NC look for?

The top searched job categories for Mainframe Production Support jobs in Raleigh, NC are:

Mainframe Production Support jobs near you
Infographic showing various Mainframe Production Support job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $105,821 per year, or $50.9 per hour.

Mainframe Production Support

Cary, NC • On-site

Tata Consultancy Service Limited
IT Services • 10K+ employees
Learn more about Tata Consultancy Service Limitedexternal

$80K - $110K/yr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Mainframe Technologies
IBM z/OS
TSO/ISPF
JCL (Job Control Language)
VSAM (KSDS, ESDS, RRDS)
SDSF
RACF security concepts
Programming Languages, COBOL, CICS, PL/I (optional in some environments), REXX scripting
Database Skills
DB2, SQL Queries, Stored Procedures, Performance tuning basics, IMS DB (if applicable)
Batch Processing
Job scheduling and monitoring, CA7, Control-M, ESP, Autosys or Tivoli Scheduler, Batch failure analysis and recovery
File Management
• GDG files
• Flat files
• File transfers (Connect:Direct, NDM, FTP/SFTP)
• File reconciliation
Incident & Problem Management
• ServiceNow
• Remedy
• Jira
• Root Cause Analysis (RCA)
• Production Incident Management
Monitoring Tools
• OMEGAMON
• Mainview
• Splunk
• AppDynamics
• Dynatrace (where integrated)
Roles and Responsibilities
• Monitor daily batch jobs and online transactions.
• Analyze and resolve production incidents.
• Support Severity 1 (Critical) and Severity 2 incidents.
• Perform job restarts and reruns.
• Analyze abends and failures.
• Coordinate with infrastructure, application, and business teams.
• Provide on-call support.
• Conduct Root Cause Analysis and prepare incident reports.
• Support releases and production deployments.
Salary - $80,000 to $110,000

What Tata Consultancy Services employees say

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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US

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