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Mainframe Production Support Jobs in Raleigh, NC

Infojini Inc

Mainframe

Raleigh, NC · On-site

$47.75 - $61.25/hr

... production support) 5. Unit testing applications and developing system and user documentation Qualifications Required Skills Proven experience in software development and maintenance of IT applicat ...

Software People, Inc.

Mainframe Developer

Raleigh, NC · On-site

$47.75 - $61.25/hr

Able to identify best practices and standards for the use of the product. Delivers support and ... Skills Needed * Manage, maintain, and enhance the z/os mainframe operating system and its ...

TechnoSphere, Inc.

Mainframe Operations

Cary, NC · On-site

$55 - $65/mo

Calibri,sans -serif"> · Ability to support the applications 24x7 job monitoring and ... Calibri,sans -serif"> · Handle production operating system resource availability, reboot devices ...

TEKsystems

Mainframe Storage DB2

Raleigh, NC · Remote

$60 - $75/hr

... production. Provide z/OS operational support where needed. Partner with agency teams to clarify ... Skills Mainframe, Db2, Z/OS Top Skills Details Mainframe,Db2,Z/OS Additional Skills ...

Ask IT consulting

Mainframe Programmer

Raleigh, NC

... production support)5. Unit testing applications and developing system and user documentation Additional Information All your information will be kept confidential according to EEO guidelines.

Broadcom

Senior Product Owner

Durham, NC

$104K - $166K/yr

This role requires a strong mainframe technology background, understanding of different enterprise ... support issues with the scrum team. * Prioritize product features by analyzing customer needs and ...

A.C. Coy

Oracle/DB2 DBA (Hybrid)

Raleigh, NC · On-site

$49.25 - $67/hr

IBM DB2 Support: * Install, upgrade, patch, and remediate vulnerabilities in IBM DB2 databases on Mainframe systems, Linux and Windows servers. * Manage and maintain DB2 production environments ...

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Mainframe Production Support information

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How much do mainframe production support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for mainframe production support in Raleigh, NC is $50.88, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $56.06 per hour, depending on experience, location, and employer.

What is a mainframe production support?

A Mainframe Production Support job involves monitoring, maintaining, and troubleshooting mainframe systems to ensure smooth and efficient operations. Professionals in this role analyze system logs, resolve job failures, and provide technical support to resolve production issues. They collaborate with development and infrastructure teams to implement fixes and optimize system performance. Additionally, they may automate repetitive tasks, perform root cause analysis, and ensure compliance with service-level agreements (SLAs) to minimize downtime.

What are the typical daily responsibilities of a mainframe production support?

As a Mainframe Production Support professional, your daily responsibilities typically include monitoring batch job executions, investigating and resolving system and application errors, and ensuring that scheduled processes run smoothly. You may also work closely with application developers and operations teams to troubleshoot incidents, perform root cause analysis, and implement preventive solutions. Routine tasks often involve updating runbooks, documenting incidents, and handling user requests related to mainframe applications. This role is crucial for maintaining business continuity and minimizing downtime in environments that depend heavily on mainframe systems.

What are the key skills and qualifications needed to thrive in mainframe production support, and why are they important?

To thrive as a Mainframe Production Support professional, you need strong troubleshooting skills, in-depth knowledge of mainframe environments (such as IBM z/OS), and a background in computer science or related fields. Familiarity with tools like JCL, COBOL, ISPF, TSO, and commonly-held certifications such as ITIL or mainframe platform certifications are highly valued. Attention to detail, effective communication, and the ability to work under pressure are crucial soft skills. These competencies are important to ensure system reliability, quick resolution of production issues, and seamless coordination with cross-functional technical teams.

What are popular job titles related to Mainframe Production Support jobs in Raleigh, NC?

For Mainframe Production Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Mainframe Production Support jobs in Raleigh, NC look for?

The top searched job categories for Mainframe Production Support jobs in Raleigh, NC are:

Mainframe Production Support jobs near you
Infographic showing various Mainframe Production Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $105,821 per year, or $50.9 per hour.

Mainframe Production Support

Tata Consultancy Service Limited

Cary, NC • On-site

$80K - $110K/yr

Full-time

Posted 6 days ago

Job description

Mainframe Technologies
IBM z/OS
TSO/ISPF
JCL (Job Control Language)
VSAM (KSDS, ESDS, RRDS)
SDSF
RACF security concepts
Programming Languages, COBOL, CICS, PL/I (optional in some environments), REXX scripting
Database Skills
DB2, SQL Queries, Stored Procedures, Performance tuning basics, IMS DB (if applicable)
Batch Processing
Job scheduling and monitoring, CA7, Control-M, ESP, Autosys or Tivoli Scheduler, Batch failure analysis and recovery
File Management
• GDG files
• Flat files
• File transfers (Connect:Direct, NDM, FTP/SFTP)
• File reconciliation
Incident & Problem Management
• ServiceNow
• Remedy
• Jira
• Root Cause Analysis (RCA)
• Production Incident Management
Monitoring Tools
• OMEGAMON
• Mainview
• Splunk
• AppDynamics
• Dynatrace (where integrated)
Roles and Responsibilities
• Monitor daily batch jobs and online transactions.
• Analyze and resolve production incidents.
• Support Severity 1 (Critical) and Severity 2 incidents.
• Perform job restarts and reruns.
• Analyze abends and failures.
• Coordinate with infrastructure, application, and business teams.
• Provide on-call support.
• Conduct Root Cause Analysis and prepare incident reports.
• Support releases and production deployments.
Salary - $80,000 to $110,000

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