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Mainframe Production Support Jobs in Raleigh, NC

Senior Product Owner

Durham, NC · On-site

$104K - $166K/yr

This role requires a strong mainframe technology background, understanding of different enterprise ... support issues with the scrum team. * Prioritize product features by analyzing customer needs and ...

Senior Product Owner

Durham, NC · On-site

$104K - $166K/yr

This role requires a strong mainframe technology background, understanding of different enterprise ... support issues with the scrum team. * Prioritize product features by analyzing customer needs and ...

R&D Engineer Software 4

Durham, NC · On-site

$109K - $175K/yr

... support agile business services. It's our aim to encourage global collaboration and innovation ... Maintain and design code running on mainframe products that meet functional and business ...

We are looking for a seasoned Software Engineer who has navigated complex production mainframe ... Coach and mentor junior engineers; support onboarding and knowledge transfer * Work closely with ...

New

Assistant Vice President

Cary, NC · On-site

$140K - $165K/yr

... products; performing production support activities, including preparing risk mitigation plans ... Mainframe, KTS, MDM, Hue, Putty, Hadoop. Salary range: $140,000.00 - $165,000.00/year. This ...

... and supporting leading-edge Mainframe Security solutions used by many of the world's largest ... Applying your past experience to inform the product roadmap; * Experimenting with new technologies ...

... mainframe interface system (STARS) and IPCS system dashboard and reports. Note problems and ... Must have hands-on experience providing production support work or in a similar role. Must have ...

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Mainframe Production Support information

See Raleigh, NC salary details

$28

$50

$68

How much do mainframe production support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for mainframe production support in Raleigh, NC is $50.88, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $56.06 per hour, depending on experience, location, and employer.

What is a Mainframe Production Support job?

A Mainframe Production Support job involves monitoring, maintaining, and troubleshooting mainframe systems to ensure smooth and efficient operations. Professionals in this role analyze system logs, resolve job failures, and provide technical support to resolve production issues. They collaborate with development and infrastructure teams to implement fixes and optimize system performance. Additionally, they may automate repetitive tasks, perform root cause analysis, and ensure compliance with service-level agreements (SLAs) to minimize downtime.

What are the typical daily responsibilities of a Mainframe Production Support professional?

As a Mainframe Production Support professional, your daily responsibilities typically include monitoring batch job executions, investigating and resolving system and application errors, and ensuring that scheduled processes run smoothly. You may also work closely with application developers and operations teams to troubleshoot incidents, perform root cause analysis, and implement preventive solutions. Routine tasks often involve updating runbooks, documenting incidents, and handling user requests related to mainframe applications. This role is crucial for maintaining business continuity and minimizing downtime in environments that depend heavily on mainframe systems.

What are the key skills and qualifications needed to thrive in the Mainframe Production Support position, and why are they important?

To thrive as a Mainframe Production Support professional, you need strong troubleshooting skills, in-depth knowledge of mainframe environments (such as IBM z/OS), and a background in computer science or related fields. Familiarity with tools like JCL, COBOL, ISPF, TSO, and commonly-held certifications such as ITIL or mainframe platform certifications are highly valued. Attention to detail, effective communication, and the ability to work under pressure are crucial soft skills. These competencies are important to ensure system reliability, quick resolution of production issues, and seamless coordination with cross-functional technical teams.

What are popular job titles related to Mainframe Production Support jobs in Raleigh, NC? For Mainframe Production Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Mainframe Production Support jobs in Raleigh, NC look for? The top searched job categories for Mainframe Production Support jobs in Raleigh, NC are:
Infographic showing various Mainframe Production Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 87% Full Time, 9% Part Time, 3% Temporary, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $105,821 per year, or $50.9 per hour.
Senior ADABAS Mainframe Systems Programmer

Senior ADABAS Mainframe Systems Programmer

Ensono

Raleigh, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Senior ADABAS Mainframe Systems ProgrammerRemote - United StatesJR012423

Position Summary

The successful candidate will perform mainframe database Software upgrades coupled with administration and tuning to support our customers’ Software AG ADABAS environments. The individual will need to work with vendor personnel to achieve timely solutions of database problems. The individual will be responsible for day-to-day database maintenance such as database definition changes, backups and restores, monitoring space growth, database reorganizations, creating and maintaining disaster recovery procedures and overall support of customer needs and requests. The successful candidate will be called upon to perform a variety of tasks including database optimization, database performance reviews and tuning, and new client onboarding. The individual will provide 24×7 on call support as part of a scheduled rotation with other team members. The individual will maintain documentation for all the tasks completed on a regular basis and adhere the change management policy.

Position reports to Senior Manager – Mainframe Database.

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

  • Bachelor’s degree required and/or equivalent work experience.

  • 10+ years of professional experience in Software AG ADABAS/Natural and related products for administration and systems programming support.

  • Extensive experience with the following:

o Best practices of Software management, maintenance, and documentation

o Configure and manage Software AG ADABAS and related products such as Natural

o SME in the topics of:

ü ADABAS database administration, NATURAL Security, Fast Path

ü Database Design

ü Defining FDT and DDMs.

ü Performance tuning

ü Use of ADABAS utilities such as Delta Save Facility, ADABAS Utilities Natural utilities, SMA, Program Migration tool, Review, etc

ü Knowledge of log archive and change accumulation utilities

ü Knowledge of ADARUN Parameters and Buffer pools.

ü Knowledge of Protection logging and Command Logging.

o Establishing policies and procedures pertaining to database management, disaster recovery, product and database security, maintenance, and utilization

o Reviewing new versions of Software AG ADABAS and related products for functionality, advising how they benefit the client

o Manage vendors relations and quickly resolve problems and questions

o Applying Licenses for SAG products and applying ZAPs and Service packs for Software AG products

o Cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.

o Support planned (disaster recovery) and unplanned (emergency) database recovery activities

o Troubleshooting and solving production database issues

o Identification and resolution of performance issues

o Database administration including administering and customizing ADABAS/Natural

o Database design and experience with batch and online Software AG ADABAS/Natural

o Database monitoring including space monitoring and performance monitoring

o Maintenance and usage of Software AG ADABAS and related products and utilities

o SoftwareAG products administration

o Applying license keys to SAG products

o SAG products license management at DR site & bringing up ADABAS & Natural at DR site

o Installation & upgrade of ADABAS

o Installation & upgrade of Natural

o TRIM product upgrade & maintenance

o EntireX maintenance

  • Experience in a large, 24×7 multi-database environments and the ability to manage competing priorities

Other Qualifications

  • Excellent communication skills (written, verbal and presentations)

  • Ability to work as part of a team and assist teammates when needed

  • Demonstrated ability to respond quickly and effectively to support requests from multiple clients

· Follow ITSM change control procedures

· Self-motivated and able to work independently.

· Demonstrated ability to respond quickly and effectively to support requests from multiple clients

· Must be able to multi-task and work under short deadlines and in high pressure situations.

· Ability to work as part of a team, as well as independently.

WhyEnsono (https://www.ensono.com/company/culture/) ?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

· Unlimited Paid Days Off

· Three health plan options through Blue Cross Blue Shield

· 401k with company match

· Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

· Paid Maternity Leave, Paternity Leave, and Sabbatical Leave

· Education Reimbursement, Student Loan Assistance or 529 College Funding

· Enhanced fertility coverage

· Wellness program

· Flexible work schedule

· Depending on location, ability to take advantage of fitness centers

As of the date of this posting, a good faith estimate of the current pay scale for this role is $80,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com .

JR012423


Ensono logo

About Ensono

Sourced by ZipRecruiter

At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to** **_Do Great Things!_** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Downers Grove, IL, US

Year founded

1969

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