ZipRecruiter

Log In

1

Mainframe Production Support Jobs in Raleigh, NC

Broadcom

Workload Automation Product Manager

Durham, NC

$123K - $198K/yr

Understand the mainframe workload automation space, including experience with CA 7, ESP, or ... Lead the cross-functional product team in support of the overall Product Management discipline for ...

Deutsche Bank

Assistant Vice President

Cary, NC · On-site

$140K - $165K/yr

... products; performing production support activities, including preparing risk mitigation plans ... Mainframe, KTS, MDM, Hue, Putty, Hadoop. Salary range: $140,000.00 - $165,000.00/year. This ...

Broadcom

R&D Software Engineer

Durham, NC · On-site

... and supporting leading-edge Mainframe Security solutions used by many of the world's largest ... Applying your past experience to inform the product roadmap; * Experimenting with new technologies ...

Infojini Inc

Technical Analyst

Raleigh, NC

... mainframe interface system (STARS) and IPCS system dashboard and reports. Note problems and ... Must have hands-on experience providing production support work or in a similar role. Must have ...

IBM

z/OS Infrastructure Storage Consultant

Raleigh, NC · On-site

... support throughout the solution delivery process. • Develop Solution Strategies: Design and ... PROCLIB members.) • Deep skills in mainframe (z/OS) storage administration (DASD and Tape) • ...

Novigo Solutions Inc

Senior Database Administrator

Raleigh, NC · On-site

$48.25 - $66.50/hr

The selected candidate will serve as primary database support for DB2 on Z Series Mainframe in a production environment. This includes Table Reorgs, Indexing, Table Partitioning, Performance Tuning ...

Novigo Solutions Inc

Senior Database Administrator

Raleigh, NC · On-site

$48.25 - $66.50/hr

The selected candidate will serve as primary database support for DB2 on Z Series Mainframe in a production environment. This includes Table Reorgs, Indexing, Table Partitioning, Performance Tuning ...

Fidelity Investments

Director, Software Engineering

Cary, NC · On-site

$257K/yr

The ideal candidate for this position will have a strong background in cloud technologies, product ... Lead modernization of authorization components, migrating from legacy mainframe implementations to ...

next page

Showing results 1-20

People also search for

All JobsMainframe Production Support JobsMainframe Production Support Jobs in Raleigh, NC

Mainframe Production Support information

See Raleigh, NC salary details

$28

$50

$68

How much do mainframe production support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for mainframe production support in Raleigh, NC is $50.88, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $56.06 per hour, depending on experience, location, and employer.

What is a Mainframe Production Support job?

A Mainframe Production Support job involves monitoring, maintaining, and troubleshooting mainframe systems to ensure smooth and efficient operations. Professionals in this role analyze system logs, resolve job failures, and provide technical support to resolve production issues. They collaborate with development and infrastructure teams to implement fixes and optimize system performance. Additionally, they may automate repetitive tasks, perform root cause analysis, and ensure compliance with service-level agreements (SLAs) to minimize downtime.

What are the typical daily responsibilities of a Mainframe Production Support professional?

As a Mainframe Production Support professional, your daily responsibilities typically include monitoring batch job executions, investigating and resolving system and application errors, and ensuring that scheduled processes run smoothly. You may also work closely with application developers and operations teams to troubleshoot incidents, perform root cause analysis, and implement preventive solutions. Routine tasks often involve updating runbooks, documenting incidents, and handling user requests related to mainframe applications. This role is crucial for maintaining business continuity and minimizing downtime in environments that depend heavily on mainframe systems.

What are the key skills and qualifications needed to thrive in the Mainframe Production Support position, and why are they important?

To thrive as a Mainframe Production Support professional, you need strong troubleshooting skills, in-depth knowledge of mainframe environments (such as IBM z/OS), and a background in computer science or related fields. Familiarity with tools like JCL, COBOL, ISPF, TSO, and commonly-held certifications such as ITIL or mainframe platform certifications are highly valued. Attention to detail, effective communication, and the ability to work under pressure are crucial soft skills. These competencies are important to ensure system reliability, quick resolution of production issues, and seamless coordination with cross-functional technical teams.

What are popular job titles related to Mainframe Production Support jobs in Raleigh, NC? For Mainframe Production Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Mainframe Production Support jobs in Raleigh, NC look for? The top searched job categories for Mainframe Production Support jobs in Raleigh, NC are:
Mainframe Production Support jobs near you
Infographic showing various Mainframe Production Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 77% Full Time, and 23% Contract. Highlights an 83% In-person, 3% Hybrid, and 14% Remote job distribution, with an average salary of $105,821 per year, or $50.9 per hour.
HCS Desktop Support Specialist - ISD End User Support

HCS Desktop Support Specialist - ISD End User Support

UNC Health Careers

Raleigh, NC • On-site

$21.62 - $31.07/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
Responsible for the installation, configuration, management and support of all desktops, portable computers and related peripherals over a multi-platform network. Ensures end-users' productivity by providing problem solution. Participates in evaluating products in compatibility, flexibility, and ease of use including the design of application options with mainframe applications.

This position works onsite at UNC Rex Hospital in Raleigh, NC.

Responsibilities:

1. Assists in ensuring network security by enforcing passwords, installing virus protection software, encryption technology. Adheres to policies and procedures, creating user-profiles, administers files and folders security and storage capacity.
2. Manages desktop peripheral inventory and assists with asset management. Maintains accurate records for device changes. Updates the inventory system whenever a computer is installed or relocated to provide accurate information.
3. Participates in evaluating products in compatibility, flexibility, and ease of use including the design of application options with mainframe applications.
4. Performs installation and configuration of hardware and software applications.
5. Provides customers with technical support and incident resolution related to hardware and software. Provides initial training to familiarize the customer with the operation of the system. Performs desktop moves in a timely manner, based on user/organization needs.


Other Information

Education Requirements:
Associate's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
No licensure or certification required.
Professional Experience Requirements:
If an Associate's degree: No prior experience required.
If a High School diploma or GED: Two (2) years of relevant experience.
Knowledge/Skills/and Abilities Requirements:
Excellent communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.


Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD End User Support

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $21.62 - $31.07 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.


Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Employment Type:

Apply