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Mainframe Production Support Jobs in Raleigh, NC

... and supporting security and encryption within the Mainframe Software Division Portfolio. This portfolio of products is used by many of the world's largest companies. We are looking for an engineer ...

... mainframe interface system (STARS) and IPCS system dashboard and reports. Note problems and ... Must have hands-on experience providing production support work or in a similar role. Must have ...

Senior Database Administrator

Raleigh, NC · On-site

$48.25 - $66.50/hr

The selected candidate will serve as primary database support for DB2 on Z Series Mainframe in a production environment. This includes Table Reorgs, Indexing, Table Partitioning, Performance Tuning ...

Senior Database Administrator

Raleigh, NC · On-site

$48.25 - $66.50/hr

The selected candidate will serve as primary database support for DB2 on Z Series Mainframe in a production environment. This includes Table Reorgs, Indexing, Table Partitioning, Performance Tuning ...

Broadcom's Mainframe Software Division (MSD) is committed to addressing the fundamental needs of ... When a support case is escalated to the development team for further action, the PO must be aware ...

Broadcom's Mainframe Software Division (MSD) is committed to addressing the fundamental needs of ... When a support case is escalated to the development team for further action, the PO must be aware ...

Senior Data Center Operations Analyst

Morrisville, NC · Hybrid

$80K - $101K/yr

TWS OPC, BMC Ops AMI, zCAM, Mainview, Control-D, Mainframe Console & HMC (Must) * Ticketing Tools ... Hands and feet support as required. * Perform additional duties as assigned or designated by ...

Senior Data Center Operations Analyst

Morrisville, NC · On-site

$80K - $101K/yr

TWS OPC, BMC Ops AMI, zCAM, Mainview, Control-D, Mainframe Console & HMC (Must) * Ticketing Tools ... Hands and feet support as required. * Perform additional duties as assigned or designated by ...

Showing results 41-60

Mainframe Production Support information

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How much do mainframe production support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for mainframe production support in Raleigh, NC is $50.88, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $56.06 per hour, depending on experience, location, and employer.

What is a mainframe production support?

A Mainframe Production Support job involves monitoring, maintaining, and troubleshooting mainframe systems to ensure smooth and efficient operations. Professionals in this role analyze system logs, resolve job failures, and provide technical support to resolve production issues. They collaborate with development and infrastructure teams to implement fixes and optimize system performance. Additionally, they may automate repetitive tasks, perform root cause analysis, and ensure compliance with service-level agreements (SLAs) to minimize downtime.

What are the typical daily responsibilities of a mainframe production support?

As a Mainframe Production Support professional, your daily responsibilities typically include monitoring batch job executions, investigating and resolving system and application errors, and ensuring that scheduled processes run smoothly. You may also work closely with application developers and operations teams to troubleshoot incidents, perform root cause analysis, and implement preventive solutions. Routine tasks often involve updating runbooks, documenting incidents, and handling user requests related to mainframe applications. This role is crucial for maintaining business continuity and minimizing downtime in environments that depend heavily on mainframe systems.

What are the key skills and qualifications needed to thrive in mainframe production support, and why are they important?

To thrive as a Mainframe Production Support professional, you need strong troubleshooting skills, in-depth knowledge of mainframe environments (such as IBM z/OS), and a background in computer science or related fields. Familiarity with tools like JCL, COBOL, ISPF, TSO, and commonly-held certifications such as ITIL or mainframe platform certifications are highly valued. Attention to detail, effective communication, and the ability to work under pressure are crucial soft skills. These competencies are important to ensure system reliability, quick resolution of production issues, and seamless coordination with cross-functional technical teams.

What are popular job titles related to Mainframe Production Support jobs in Raleigh, NC?

For Mainframe Production Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Mainframe Production Support jobs in Raleigh, NC look for?

The top searched job categories for Mainframe Production Support jobs in Raleigh, NC are:

Infographic showing various Mainframe Production Support job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $105,821 per year, or $50.9 per hour.

R&D Software Engineer

Durham, NC • On-site

Broadcom
Semiconductor and Electronic Component Manufacturing • 10K+ employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Key responsibilities

  • Develop high-quality software design and architecture

  • Produce, test, and debug software solutions

  • Participate in Agile activities such as iteration planning, refinement, and sprint reviews


Broadcom rating

8.7

Company rating: 8.7 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

Please Note:

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Job Description:Job Description:Broadcom's Mainframe Software Division (MSD) is looking for a talented, motivated, and experienced Software Engineer with a passion for building high-quality applications using Agile practices to join our Mainframe CyberSecurity & Compliance team. In this role, you will be a key member of the development team and will focus on building, testing, and supporting security and encryption within the Mainframe Software Division Portfolio. This portfolio of products is used by many of the world's largest companies.

We are looking for an engineer who is highly motivated, team oriented, and has excellent organization and problem-solving skills. The individual and team goal will be to develop and maintain high-quality software aligned with user needs and business objectives.

Responsibilities

  • Develop high-quality software design and architecture

  • Produce, test, and debug software solutions

  • Write clean, efficient, and well-documented code, adhering to best practices and coding standards.

  • Participate in code reviews and contribute to continuous improvement of development processes.

  • Provide peer leadership by actively participating and contributing in all Agile activities: Iteration planning, refinement, and sprint reviews. Volunteer for and commit to delivering stories and tasks within the sprint.

  • Interact with customers for requirements, support issues, education, demonstrations, thought leadership, and feedback sessions.

  • Technical interaction with product management and customers

  • Coordination with management and internal teams

  • Automating tasks through appropriate tools and scripting

  • Performing validation and verification testing

  • Ensuring software is up-to-date with latest technologies

Requirements

  • Proven Mainframe knowledge and skills

  • z/OS Operating system familiarity

  • Proficiency in IBM Assembler language and Metal C programming languages

  • Strong understanding of security protocols and Mainframe Security Managers (ACF2, Top Secret, and RACF)

  • Proficiency in z/OS Security & Cryptography: Integrated Cryptographic Service Facility (ICSF), z/OS System SSL, and Public Key Cryptography Standards (PKCS)

  • Knowledge of IBM Crypto Express (CEX) coprocessors and cryptographic hardware architecture on zSystems.

  • Experience with IBM Z Java cryptographic service providers

  • Deep understanding of encryption including: TLS/SSL, AES, RSA, ECC, hashing algorithms, and public key infrastructure (PKI) tailored to enterprise mainframes.

  • Proficiency managing master keys, operational keys, and digital certificates using ACF2, Top Secret or RACF.

  • Strong understanding of PQC encryption algorithms and technologies in preparedness for Quantum computing

  • Interactive debugging tool (XDC) and dump reading experience

  • Attention to detail and a quality-first mindset following coding best practices and unit testing, with a focus on continuous improvement in code coverage quality.

  • Excellent analytical and problem-solving skills, with the ability to tackle complex technical challenges.

  • Ability to work independently and in a team-oriented environment.

  • Strong verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.

Desired Mainframe Technical Skills & Experience

  • Solid knowledge of Unix/USS, SMP/E, z/OSMF, Endevor, reading system dumps, TSO/ISPF.

  • Additional experience or familiarity in one or more of the following languages: Java, COBOL, ISPF, REXX, or JCL.

  • Experience with Blackduck, Coverity, zACS tools.

  • Experience with cybersecurity and compliance-related topics.

  • Knowledge of API security best practices, including authentication and authorization mechanisms.

  • Knowledge with tools and frameworks for API testing and documentation (e.g. Bruno or Swagger).

  • Source control systems experience (Endevor)

Job Complexity / Contribution :

  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in their own area of expertise.

  • Works across domain areas

  • May assist more junior staff members with aspects of their job

  • May coordinate work with third parties, vendors, or trade customers

  • Plans activities with other team members

Supervision : Work is independent and collaborative in nature. Provides regular updates to the manager on project/account status.

Education and Experience:

  • Bachelors in Engineering and 12+ years of related experience; at this level postgraduate coursework may be desirable or Masters degree in Engineering and 10+ years of related experience or PhD and 7+ years of related experience

Legal authorization to work in the U.S. is required


Compensation and Benefits


The annual base salary range for this position is USD 129,400.00 To USD 207,000.00

As a valued member of our team, you'll be eligible for a discretionary annual bonus and the opportunity to receive not only a competitive new hire equity grant, but also annual equity awards, connecting your success directly to the company's growth. All subject to relevant plan documents and award agreements.


Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.


Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.


If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.


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