Mail Processor Jobs in Maple Heights, OH (NOW HIRING)

This role is responsible for managing bankruptcy-related intake, supporting policy administration, and ensuring compliance with regulatory and internal requirements. The ideal candidate will work closely with Underwriting, Claims, and Collections teams to protect company interests while maintaining accurate policy handling during bankruptcy proceedings.

Summary: This role is responsible for managing bankruptcy-related intake, supporting policy administration, and ensuring compliance with regulatory and internal requirements. The ideal candidate will work closely with Underwriting, Claims, and Collections teams to protect company interests while maintaining accurate policy handling during bankruptcy proceedings.

Responsibilities:

New Matter Intake and Mail Processing

Review and process incoming bankruptcy notices and new matters

Handle, sort, and distribute physical mail related to insured accounts

Ensure timely and accurate intake of bankruptcy filings impacting policies

Policy and File Management

Establish and organize new case files, including electronic folders and subfolders

Maintain and update internal tracking systems for bankruptcy cases

Identify and document all affected insurance policies

Cross-functional Communication

Notify various internal teams of bankruptcy filings

Collaborate with internal stakeholders to ensure proper handling of impacted policies

Maintain accurate and organized records of all correspondence, including email documentation

Bankruptcy & Policy Administration

Place impacted policies on "Do Not Cancel" status in accordance with bankruptcy regulations

Coordinate suspension of collection activities on affected accounts

Perform data entry and updates within internal systems

Assist with document production, reports and formal correspondence

Documentation & Compliance

Prepare case memoranda summarizing bankruptcy matters and policy impact

Ensure all activities comply with insurance regulations and company policies

Maintain confidentiality and accuracy when handling sensitive policyholder information

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The expected salary range for this role is $19.00-$25/hr

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

Qualifications:

Required:

Two to four years of previous law firm or in-house legal department experience

Experience in insurance operations, policy administration, or accounts receivable preferred

Knowledge of bankruptcy processes as they relate to insurance policies is a plus

Strong attention to detail and ability to manage multiple priorities

Excellent communication and organizational skills

Proficiency in Microsoft Office and intermediate Excel Skills 

Must be reliable, detail oriented, highly organized, and able to multi-task and prioritize in a fast-paced environment

Must be able to work both independently with minimal supervision and as part of a team

Preferred:

BA or BS preferred, but not required

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion, or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available.

We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future