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Lsu Call Center Jobs (NOW HIRING)

LSU AgCenter

Chancellor - LSU New Orleans

Tampa, FL · On-site

... Research Center. Together, these institutions advance education, research, healthcare, workforce ... New Orleans has always faced challenges that call for research driven solutions including coastal ...

LSU AgCenter

$12.50/hr

LSUAM MC - Reilly Center - Ops - PPRL Call Center (Dyrel Treadwell (00001392)) Work Location ... Benefits - LSU offers outstanding benefits to eligible employees and their dependents including ...

LSU AgCenter

Scholarship Counselor

Ruffin, SC · On-site

$17.25 - $23.25/hr

Provides ongoing training to call center students for the scholarships unit. Scholarship Counseling ... Coordinates with Sponsored program accounting, LSU Foundation and Bursar operations to establish ...

Louisiana State University

$12.50/hr

LSUAM MC - Reilly Center - Ops - PPRL Call Center (Dyrel Treadwell (00001392)) Work Location ... Benefits - LSU offers outstanding benefits to eligible employees and their dependents including ...

Louisiana Workforce Commission

$12.50/hr

LSUAM MC - Reilly Center - Ops - PPRL Call Center (Dyrel Treadwell (00001392)) Work Location ... Benefits - LSU offers outstanding benefits to eligible employees and their dependents including ...

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How much do lsu call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for lsu call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an LSU Call Center?

An LSU Call Center job involves handling phone calls, providing customer service, and assisting students, faculty, or the public with inquiries related to Louisiana State University. Employees may help with admissions, financial aid, IT support, or general university information. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive in the LSU Call Center position, and why are they important?

To succeed in an LSU Call Center role, you typically need strong communication skills, problem-solving abilities, and a customer service-oriented mindset, often backed by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic office applications is highly beneficial. Exceptional listening skills, patience, and the ability to stay calm under pressure are valuable traits that set top performers apart. These skills are essential to effectively resolve inquiries, provide accurate information, and create a positive experience for callers.

What are some typical challenges faced by employees in the LSU Call Center, and how are they supported in overcoming them?

LSU Call Center employees often handle high call volumes and address a wide variety of inquiries, which can be challenging, especially during peak registration or billing periods. To support staff, the center provides comprehensive training, ongoing coaching, and access to detailed information databases and team supervisors for guidance. Collaboration within a supportive team environment encourages sharing of best practices and problem-solving strategies. Additionally, regular feedback sessions help employees improve their performance and manage stress effectively, ensuring a positive and productive work experience.

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Lsu Call Center jobs near you
Infographic showing various Lsu Call Center job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Medicaid Call Center - Coordinator 1

Baton Rouge, LA • On-site

The University of New Orleans
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about The University of New Orleansexternal

Full-time

Re-posted 4 days ago

Job description

Thank you for your interest in LSU New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
Medicaid Call Center
Job Summary
Job Description
  • Receives all inbound calls and provides information relative to Medicaid programs and/or rendering real-time Medicaid eligibility determinations within Medicaid's Contact Service Unit (CSU), Member Services Division (MSD).
  • Helps promote and facilitate enrollment and retention in the Louisiana Children's Health Insurance Program (LaCHIP) and Medicaid programs through the statewide MSD.
  • Maintains knowledge of all Medicaid programs, policy and procedures, and eligibility and ancillary systems in order to accurately and effectively communicate Medicaid policy and eligibility with members, potential members, and providers.
  • Works within the Louisiana Medicaid Eligibility Determination System (LaMEDS) to: research person or case level records, complete Medicaid applications, complete Medicaid renewals, provide information on case status and Medicaid program coverage, complete requests for duplicate cards, complete requests for case changes such as changes to demographic information and income, add or remove case members, read and interpret case notes and notices etc.
  • May execute outbound outreach campaigns which may focus on certain populations, programs, or eligibility activities.
  • Collaborates with Medicaid partners to ensure that members, potential members, and providers receive the timely and appropriate services needed.
  • Works within ancillary software and hardware including CICS, CAJUN, TouchPoint, CosmoCorder, etc. to ensure that members, potential members, and providers receive the timely and appropriate services needed.
  • Helps identify any other resources needed by a member and assisting the member with access or contact information to same.
  • Participates in outreach efforts and emergency preparedness or response activities as directed.
  • Other tasks as assigned.

QUALIFICATIONS
REQUIRED:
  • Bachelor's Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of the degree.
  • Excellent analytical skills, effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:
  • Advanced degree.
  • Minimum 1 year professional experience with customer service and/or call centers.
  • Minimum 1 year professional experience with Medicaid programs, policy, and procedures.
  • Minimum 1 year professional experience with LaMEDS.
  • Relevant industry certifications.

SALARY: 45-55k
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
  • Detailed resume listing relevant qualifications and experience;
  • Cover Letter indicating why you are a good fit for the position and LSU New Orleans;
  • Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.
LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

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