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Loyalty Program Manager Jobs in Washington (NOW HIRING)

AccorHotel

Group Sales Manager

Washington, DC · On-site

$74K - $81K/yr

Group Sales Manager Through your passion and motivation, you sell memorable experience to guests ... Support ALL - Accor Live Limitless loyalty program and ALL Meeting Planner loyalty program through ...

AccorHotel

Group Sales Manager

Washington, DC · On-site

$74K - $81K/yr

Group Sales Manager Through your passion and motivation, you sell memorable experience to guests ... Support ALL - Accor Live Limitless loyalty program and ALL Meeting Planner loyalty program through ...

7-Eleven

General Manager

Reston, VA · On-site

$54K - $60K/yr

Ability to manage cash handling, fuel transactions, and promotion of our rewards loyalty program. * Demonstrated ability maintaining a clean, safe environment by complying with all health and ...

7-Eleven

General Manager

Vienna, VA · On-site

$54K - $60K/yr

Ability to manage cash handling, fuel transactions, and promotion of our rewards loyalty program. * Demonstrated ability maintaining a clean, safe environment by complying with all health and ...

Dufry

CRM Manager - Bethesda, Maryland

Rockville, MD

$105K - $127K/yr

Develops CRM strategies supporting Club Avolta loyalty and partner programs, including member acquisition and enrollment, engagement, points earning and redemption, and cross-selling across concepts ...

GameStop

Store Manager (Store 6688)

Clinton, MD · On-site

$21 - $29/hr

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

GameStop Inc

Store Manager (Store 6688)

Clinton, MD · On-site

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

GameStop Inc

Store Manager (Store 5030)

Largo, MD · On-site

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

GameStop

Store Manager (Store 0684)

Springfield, VA · On-site

$18.77 - $26.77/hr

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

GameStop

Store Manager (Store 5030)

Largo, MD · On-site

$21 - $29/hr

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

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All JobsLoyalty Program JobsLoyalty Program Manager JobsLoyalty Program Manager Jobs in Washington

Loyalty Program Manager information

See Washington salary details

$43.6K

$121.7K

$177.8K

How much do loyalty program manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for loyalty program manager in Washington is $121,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $150,100.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are popular job titles related to Loyalty Program Manager jobs in Washington?

For Loyalty Program Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Loyalty Program Manager jobs in Washington look for?

The top searched job categories for Loyalty Program Manager jobs in Washington are:

What cities in Washington are hiring for Loyalty Program Manager jobs?

Cities in Washington with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, 2% Temporary, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $121,709 per year, or $58.5 per hour.

Group Sales Manager

Washington, DC • On-site

AccorHotel
See more jobs at AccorHotelexternal

$74K - $81K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Handle all aspects of Sales for groups of 8-75 rooms on peak night in assigned market.

  • Develop and maintain customer base in all assigned markets.

  • Achieve or Exceed personal sales goals through account development and maintenance.

Job description

Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
Group Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What's in it for you:
  • Competitive Salary
  • Paid Time Off
  • Medical, Dental and Vision Insurance, 401K
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities

Rate of Pay: $74,000-81,000 plus bonus
What you will be doing:
  • Handle all aspects of Sales for groups of 8-75 rooms on peak night in assigned market.
  • Develop and maintain customer base in all assigned markets.
  • Achieve or Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
  • Attend Sales Meetings, office events, hotel-sponsored functions, and industry functions, including those that may involve overnight travel
  • Develop lead sources and rapport with key personnel, Fairmont Global Sales Office sellers and assigned client base.
  • Maintain active membership in industry related organizations and associations pertaining to the specific market.
  • Support goals, objectives and philosophies of the Brand and the Fairmont Washington DC.
    Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
  • Support ALL - Accor Live Limitless loyalty program and ALL Meeting Planner loyalty program through product knowledge and member enrollments;
  • Identify and execute key action steps each quarter that will achieve booking goals
  • Work directly with the Director of Sales and the Director of Revenue Management to meet and exceed budgeted group room rates
  • Actively target and solicit new business within the territory assigned
  • Stay familiar with industry trends via appropriate publications/trade memberships if necessary
  • Able to think strategically and maximize our group potential over required periods to include use of meeting space for meetings and events. Arrival and departure patterns that fit with the hotel business needs
  • Follow up on leads in a timely and professional manner within the respective territory both by telephone and by written correspondence
  • Fully qualify each Group business opportunity to understand the full potential of the booking and account
  • Develop and maintain close and effective working relationships with all supporting departments
  • Coordinate with conventions services on groups involving rooms and banquet revenue; adhering to all Fairmont Brand sales standards by providing accurate, comprehensive turnover reports
  • Participation required at Fairmont sales training workshops as applicable and achieving acceptable shop scores per the company standard
  • Participate in all assigned Fairmont Brand sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event
  • Overnight travel which may include weekends to conduct ongoing sales calls to clients in your territory

Qualifications
Your experience and skills include:
  • Previous experience in luxury hospitality sales strongly preferred
  • Strong prospecting and contract negotiation skills.
  • A passion for guest service and excellence.
  • Excellent interpersonal skills.
  • Excellent written and verbal communication skills including Microsoft Office, Word and Excel.
  • Excellent presentation skills
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure.
  • Four-year degree from an accredited college or university, preferably hospitality related
  • Must be legally authorized to work in the United States without sponsorship

Physical Aspects of Position (include but are not limited to):
  • Constant standing, walking, sitting throughout shift
  • Lifting pushing and pulling up to 20lbs

Additional Information
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

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