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Loyalty Program Manager Jobs in Virginia (NOW HIRING)

SimIS Inc.

Program Manager (T&E)

Norfolk, VA · On-site

... loyalty (allegiance to our client and team), and importance of others (work and win as a team ... As the Program Manager , you will apply current knowledge of the Navy and multi-service missions ...

SimIS Inc

Next Generation Program Manager (N)

Norfolk, VA · On-site

$90 - $120/hr

... loyalty, and importance of others. NATO HQ Supreme Allied Command Transformation (NATO SACT) is ... To support our NATO customer, SimIS seeks a Next Generation Program Manager to provide advanced ...

Dick's Sporting Goods

$15 - $22/hr

Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). * Adhere to established policies and procedures related to safety ...

7-Eleven

Assistant Store Leader

Stuarts Draft, VA · On-site

$15 - $18.25/hr

The role emphasizes merchandising, marketing execution, cash handling, fuel transactions, loyalty program management, and health/safety compliance. You will contribute to a positive work culture by ...

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Loyalty Program Manager information

See Virginia salary details

$38.2K

$106.5K

$155.7K

How much do loyalty program manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for loyalty program manager in Virginia is $106,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $131,400.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are the most commonly searched types of Loyalty Program jobs in Virginia?

The most popular types of Loyalty Program jobs in Virginia are:

What are popular job titles related to Loyalty Program Manager jobs in Virginia?

For Loyalty Program Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Loyalty Program Manager jobs in Virginia look for?

The top searched job categories for Loyalty Program Manager jobs in Virginia are:

What cities in Virginia are hiring for Loyalty Program Manager jobs?

Cities in Virginia with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,539 per year, or $51.2 per hour.

Program Manager (T&E)

SimIS Inc.

Norfolk, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Key responsibilities

  • Provide technical and analytical support to the Operational Test and Evaluation Force in the definition, conduct, and analysis of OT&E of US Navy Undersea Warfare systems.

  • Plan and organize work tasks related to test planning, data collection, and analysis for complex test and evaluation projects.

  • Lead efforts in reconstructing and analyzing test data to support operational testing and evaluation activities.

Job description

ONSITE
Who We Are: Founded in 2007, SimIS Inc. is an innovative information technology solution Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State, and industry standard governance to ensure client mission success. Our performance standard is “excellence,” with an outcomes-based, quality focus in our services and products, guided by our core values of honesty (in word and deed), relationships (confidence and trust with clients and partners), teamwork (shared goals, mission, and purpose), loyalty (allegiance to our client and team), and importance of others (work and win as a team). SimIS is currently recruiting for the listed position.
Job Description:
SimIS is seeking contractor SME support to provide technical and analytical support to Operational Test and Evaluation Force (T&E) in the definition, conduct, and analysis of structured Operational Test and Evaluation (OT&E) of US Navy Undersea Warfare systems. As the Program Manager, you will apply current knowledge of the Navy and multi-service missions, operations, logistics, management, and organizational responsibilities to plan and organize work tasks leading to the successful execution of test planning, collecting data, and performing reconstruction and analysis for complex test and evaluation projects.
Required Knowledge, Skills, and Abilities
  • BS Degree in Business Administration, Computer Science, Engineering, or Communications.
  • Project Management Professional (PMP), Certified Associate in Project Management (CAPM) or similar certification is required.
  • Must have current working knowledge of the Navy and multi-service missions, operations, logistics, management, and organizational responsibilities. This may be satisfied by officer/enlisted warfare qualification and fleet experience, Navy staff billet, prior recent contractor support roles, or similar examples within the last four years.
  • Must have 4 years (within the last 6 years) of experience in planning and organizing work tasks, developing test plans, collecting data, and performing reconstruction and analysis for test and evaluation.
  • Must have working knowledge of the DoD 5000 series, SECNAVINST 5000 series, and OPNAVINST 5000.42 series instructions (Defense Acquisition).
Technical Skills:
  • Demonstrated ability to lead effectively within the naval community and have a demonstrated ability to communicate the results of the operational analysis to sponsoring activities and decision makers.
  • Working knowledge of the OPTEVFOR Integrated Evaluation Framework.
  • DAWIA T&E Level I or equivalent certification is desirable.
  • Proficient in developing Plan of Actions and Milestones for delivering Operational Test and Evaluation or related products.
  • Strong leadership and mentoring capabilities.
  • Excellent written and verbal communication skills.
Benefits:
  • Medical, Dental, and Vision  
  • Short Term Disability (at no cost to you) and Long Term Disability
  • Life Insurance  
  • Flex Spending Accounts (FSA)
  • 401(k) Savings Plan  
  • Tuition Assistance Program
  • Professional Development  
  • Paid Time Off (PTO)  
  • 11 Federal Holidays each year  
SimIS, Inc. is an EOE / M / F / Disability / VET / Drug Free Employer

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