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Loyalty Program Manager Jobs in Virginia (NOW HIRING)

Contribute across a range of marketing focus areas, including reputation management, retention and loyalty, local/field programs, digital content, and more as priorities evolve. * Capture and ...

Contribute across a range of marketing focus areas, including reputation management, retention and loyalty, local/field programs, digital content, and more as priorities evolve. * Capture and ...

Product Backlog Management Own, prioritize, and maintain the product backlog for the loyalty program within the Salesforce ecosystem. Translate business and stakeholder requirements into clear ...

Product Backlog Management Own, prioritize, and maintain the product backlog for the loyalty program within the Salesforce ecosystem. Translate business and stakeholder requirements into clear ...

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross ...

Customer Loyalty Advocate

Winchester, VA ยท On-site

$19 - $21/hr

Update customer information in the CRM during and after each interaction. * Work with the ... Stock Purchase Program - Invest in Trex at a discounted price. * Employee Discount Program - When ...

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Loyalty Program Manager information

See Virginia salary details

$38.2K

$106.5K

$155.7K

How much do loyalty program manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for loyalty program manager in Virginia is $106,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $131,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loyalty Program Manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

What does a Loyalty Program Manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

How does a Loyalty Program Manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

What are the most commonly searched types of Loyalty Program jobs in Virginia? The most popular types of Loyalty Program jobs in Virginia are:
What are popular job titles related to Loyalty Program Manager jobs in Virginia? For Loyalty Program Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Loyalty Program Manager jobs in Virginia look for? The top searched job categories for Loyalty Program Manager jobs in Virginia are:
What cities in Virginia are hiring for Loyalty Program Manager jobs? Cities in Virginia with the most Loyalty Program Manager job openings:
Infographic showing various Loyalty Program Manager job openings in Virginia as of May 2026, with employment types broken down into 3% As Needed, 75% Full Time, 14% Part Time, 1% Temporary, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $106,539 per year, or $51.2 per hour.
Next Generation Program Manager (N)

Next Generation Program Manager (N)

SimIS Inc.

Norfolk, VA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

100% ONSITE
Who We Are:ย Founded in 2007, SimIS Inc. is an innovative information technology solution Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State, and industry standard governance to ensure client mission success. Our performance standard is โ€œexcellence,โ€ with an outcomes-based, quality focus in our services and products, guided by our core values of honesty (in word and deed), relationships (confidence and trust with clients and partners), teamwork (shared goals, mission, and purpose), loyalty (allegiance to our client and team), and importance of others (work and win as a team). SimIS is currently recruiting for the listed position.
Job Description:
NATO HQ Supreme Allied Command Transformation (NATO SACT) is seeking contract support to access to leading-edge capabilities necessary to adapt to future threats, integrate advanced technologies to modernize the force, explore long-term military strategy to shape how NATO's forces will operate in the future, and promote interoperability between current and next-generation platforms. To support our NATO customer, SimIS seeks a Next Generation Program Manager to provide advanced technical leadership focused on guiding the development and integration of emerging technologies to support NATO force design and strategic decision making. ย The successful candidate will use their expertise in management, policy, and budgeting to analyze program performance and develop recommendations for improvement.
Education and Qualifications
  • BS degree in business, IT, economics, system engineering, computer science, or political science (masterโ€™s degree preferred).
  • 8 years of military, multinational, or government experience.
  • Experience developing and implementing business processes and executing programs within mandated parameters of cost, timescales, and quality.
  • PMP or equivalent project management certification is required.
  • Knowledge of organizational design principles and strategy and implementing organizational change.
Responsibilities
  • Develop new operating models and organizational structures that encompass people, processes, technology and governance across the NATO business model.
  • Gather and analyze information to determine opportunities to improve integrated performance and design roadmaps to deliver them.
  • Coordination and development of products for the NextGen Portfolio managers.
  • Perform technical and quality assurance reviews of products to ensure alignment.
  • Familiarity with data analytics tools, AI, and machine learning concepts.
  • Utilize data analytics tools to extract insights and inform decision-making.
  • Strong ability to analyze data, identify patterns, and draw meaningful conclusions.
  • Apply excellent communication skills to present complex data insights to stakeholders and work effectively in teams.
Benefits:
  • Medical, Dental, and Vision
  • Short-Term Disability (at no cost to you) & Long-Term Disability
  • Life Insurance
  • 401(k) Savings Plan
  • Flex Spending Accounts
  • Tuition Assistance Program
  • Professional Development
  • Paid Time Off (PTO)
  • 11 Federal Holidays each year
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SimIS, Inc. is an EOE / M / F / Disability / VET / Drug Free Employer

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