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Loyalty Program Manager Jobs in Virginia (NOW HIRING)

SimIS Inc.

Program Manager (DHS)

Suffolk, VA · On-site

... loyalty (allegiance to our client and team), and importance of others (work and win as a team). SimIS is currently recruiting for the listed position. The DHS CBP Program Management Office ...

SimIS Inc.

Program Manager (DHS)

Suffolk, VA · On-site

... loyalty (allegiance to our client and team), and importance of others (work and win as a team). SimIS is currently recruiting for the listed position. The DHS CBP Program Management Office ...

SimIS Inc.

Program Manager (S)

Dahlgren, VA · On-site

... loyalty (allegiance to our client and team), and importance of others (work and win as a team ... SimIS, Inc seeks a Program Manager to provide overall leadership and management of a U.S. Navy ...

SimIS Inc.

Program Manager (C)

Dahlgren, VA · On-site

... loyalty (allegiance to our client and team), and importance of others (work and win as a team). SimIS Inc seeks a Program Manager to lead a large contract team across multiple geographical areas in ...

SimIS Inc.

Program Manager (S)

Dahlgren, VA · On-site

... loyalty (allegiance to our client and team), and importance of others (work and win as a team ... SimIS, Inc seeks a Program Manager to provide overall leadership and management of a U.S. Navy ...

SimIS Inc.

Program Manager (C)

Dahlgren, VA · On-site

... loyalty (allegiance to our client and team), and importance of others (work and win as a team). SimIS Inc seeks a Program Manager to lead a large contract team across multiple geographical areas in ...

SimIS Inc.

Program Manager (T&E)

Norfolk, VA · On-site

... loyalty (allegiance to our client and team), and importance of others (work and win as a team ... As the Program Manager , you will apply current knowledge of the Navy and multi-service missions ...

SimIS Inc.

Program Manager (T&E)

Norfolk, VA · On-site

... loyalty (allegiance to our client and team), and importance of others (work and win as a team ... As the Program Manager , you will apply current knowledge of the Navy and multi-service missions ...

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All JobsLoyalty Program JobsLoyalty Program Manager JobsLoyalty Program Manager Jobs in Virginia

Loyalty Program Manager information

See Virginia salary details

$38.2K

$106.5K

$155.7K

How much do loyalty program manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for loyalty program manager in Virginia is $106,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $131,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loyalty Program Manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

What does a Loyalty Program Manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

How does a Loyalty Program Manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

What are the most commonly searched types of Loyalty Program jobs in Virginia? The most popular types of Loyalty Program jobs in Virginia are:
What are popular job titles related to Loyalty Program Manager jobs in Virginia? For Loyalty Program Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Loyalty Program Manager jobs in Virginia look for? The top searched job categories for Loyalty Program Manager jobs in Virginia are:
What cities in Virginia are hiring for Loyalty Program Manager jobs? Cities in Virginia with the most Loyalty Program Manager job openings:
Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 49% Hybrid, and 51% Remote job distribution, with an average salary of $106,539 per year, or $51.2 per hour.
Program Manager (DHS)

Program Manager (DHS)

SimIS Inc.

Suffolk, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

ON SITE
Who We Are: Founded in 2007, SimIS Inc. is an innovative information technology solution Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State, and industry standard governance to ensure client mission success. Our performance standard is "excellence," with an outcomes-based, quality focus in our services and products, guided by our core values of honesty (in word and deed), relationships (confidence and trust with clients and partners), teamwork (shared goals, mission, and purpose), loyalty (allegiance to our client and team), and importance of others (work and win as a team).
SimIS is currently recruiting for the listed position.
Job Description:
The DHS CBP Program Management Office Directorate (PMOD) serves as the Independent Test Authority (ITA) for CBP acquisition programs and requires comprehensive systems engineering and test and evaluation (T&E) support. SimIS seeks a Program Manager to serve as the primary interface between SimIS and the CBP Program Management Office Directorate (PMOD), providing comprehensive oversight of multiple concurrent test programs and systems engineering efforts. This role requires managing distributed teams across diverse border environments while ensuring compliance with PMOD standards and TEGR (Test, Evaluation, and Government Review) processes. The Program Manager is responsible for coordinating complex systems engineering trade studies, operational testing, and technology assessments that support CBP's mission to achieve 100% situational awareness coverage across the Southwest border.
Required Knowledge, Skills, and Abilities
  • Bachelor's degree in Engineering, Business Administration, or related field; Master's degree preferred
  • Minimum 10 years of program management experience in systems engineering and test & evaluation environments, preferably with DHS or DOD programs
  • Project Management Professional (PMP) certification required; DAU/DHS equivalency preferred
  • Ability to obtain and maintain DHS suitability background check
  • 25% travel required
Technical Skills:
  • Proficiency in PMBOK processes and methodologies
  • Experience with integrated master scheduling and financial tracking systems
  • Knowledge of border security technologies and surveillance systems
  • Understanding of TEGR processes and government acquisition procedures
  • Excellent written and verbal communication skills for government reporting and stakeholder management
  • Proven ability to manage distributed teams and multiple concurrent workstreams
Key Responsibilities
  • Provide experienced program management using proven PMBOK processes for multiple concurrent test programs
  • Deliver detailed financial tracking and resource management across all supported programs
  • Maintain integrated schedules and coordinate activities across distributed teams
  • Generate monthly status reports and performance metrics for government stakeholders
  • Ensure sufficient staffing for year-round activities including 2-3 simple tests, 2-3 moderate tests, and 2 complex tests annually
  • Support multiple concurrent workstreams including systems engineering trade studies and field engineering assessments
  • Coordinate with CBP Test Managers to develop required artifacts and deliverables
  • Manage contract deliverables including kickoff meetings, integrated master schedules, and systems engineering management plans
  • Oversee travel coordination to border locations, vendor facilities, and government offices
  • Ensure compliance with DHS security directives and data handling procedures
Benefits:
  • Medical, Dental, and Vision
  • Short-Term Disability (at no cost to you) & Long-Term Disability
  • Life Insurance
  • Flex Spending Accounts
  • 401(k) Savings Plan
  • Tuition Assistance Program
  • Professional Development
  • Paid Time Off (PTO)
  • 11 Federal Holidays each year

SimIS, Inc. is an EOE / M / F / Disability / VET / Drug Free Employer

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