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Loyalty Program Associate Jobs in Virginia (NOW HIRING)

7-ELEVEN

Sales Associate

Winchester, VA · On-site

$13.50 - $18.50/hr

... VA Sales Associate positions are entry level opportunities with both full and part time ... Excellence in cash handling, fuel transactions, and promoting our rewards loyalty program.

7-ELEVEN

Sales Associate

Winchester, VA

$13.50 - $18.50/hr

... VA Sales Associate positions are entry level opportunities with both full and part time ... Excellence in cash handling, fuel transactions, and promoting our rewards loyalty program.

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Loyalty Program Associate information

What are the key skills and qualifications needed to thrive as a Loyalty Program Associate, and why are they important?

To thrive as a Loyalty Program Associate, you need a solid understanding of customer relationship management, data analysis, and marketing principles, often backed by a degree in business, marketing, or a related field. Familiarity with CRM software, loyalty program management platforms, and basic data analytics tools is typically required. Strong communication skills, attention to detail, and a customer-focused mindset set top performers apart in this role. These skills are crucial for effectively engaging customers, optimizing program performance, and driving brand loyalty.

What does a Loyalty Program Associate do?

A Loyalty Program Associate is responsible for supporting and managing a company's customer loyalty program. Their duties typically include enrolling customers, answering questions about rewards, tracking member activity, and promoting program benefits to increase customer retention. They may also analyze customer feedback, generate reports on program performance, and collaborate with marketing teams to improve engagement strategies. This role is important for building long-term relationships with customers and ensuring they feel valued by the brand.

What are some common challenges faced by Loyalty Program Associates when engaging customers?

Loyalty Program Associates often face the challenge of effectively communicating the benefits of the program to customers who may be unfamiliar or skeptical. They need to tailor their approach to different customer personalities and ensure they stay updated on current promotions and program changes. Additionally, associates must collaborate closely with marketing and customer service teams to provide consistent and accurate information, making strong communication and adaptability key to overcoming these challenges.
What are the most commonly searched types of Loyalty Program jobs in Virginia? The most popular types of Loyalty Program jobs in Virginia are:
What cities in Virginia are hiring for Loyalty Program Associate jobs? Cities in Virginia with the most Loyalty Program Associate job openings:
Loyalty Program Associate jobs near you
Sales Associate - Loyalty & Upgrades

Sales Associate - Loyalty & Upgrades

Carter Myers Automotive

Charlottesville, VA • On-site

$55K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Carter Myers Automotive rating

5.7

Company rating: 5.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

121st of 142 rated car dealerships

Job description

Job Type
Full-time
Description
Sales Associate - Loyalty & Upgrades Overview: The Sales Associate - Loyalty & Upgrades works directly with our existing service customers to identify vehicle upgrade opportunities and deliver a seamless, personalized buying experience. This role is designed for a self-sufficient sales professional who wants more control, better work-life balance, and access to warm, qualified opportunities-no cold calling required.
Location(s): CMA's Colonial Auto Center and CMA's Colonial Nissan
About Carter Myers Automotive (CMA)
Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.
Sales Associate - Loyalty & Upgrades Responsibilities
  • Review daily service appointments to identify upgrade and equity opportunities
  • Engage customers in the service drive and present personalized solutions
  • Structure deals that create value for the customer, dealership, and lender
  • Collaborate with service, appraisers, and finance to ensure smooth transactions
  • Maintain detailed notes, follow-ups, and pipeline activity in CRM
  • Build long-term relationships that drive repeat and referral business

Benefits
  • Employee Stock Ownership Plan (ESOP)
  • Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
  • 401k plan with company matching
  • Paid Time Off and Holiday pay
  • Associate discounts on vehicle purchases, parts, and service
  • Paid maternity leave after one year of employment
  • Closed on Sunday

Requirements
Qualifications:
  • Proven success in automotive sales (1+ year preferred)
  • Strong understanding of deal structure, lender expectations, and customer needs
  • Ability to work independently with confidence and accountability
  • Coachable mindset with a willingness to continuously improve
  • Detail-oriented with strong organizational skills
  • Strong computer literacy
  • Must have a valid driver's license

Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Salary Description
$55,000 - $105,000 annually

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