Logistics Operations Assistant Jobs in Spring, TX

BJECTIVE

The Logistics Specialist participates in the effective execution of logistics operations by managing inspections, transportation activities, validating documentation at control points, monitoring freight forwarder and carrier performance, and processing discrepancies or claims in line with established procedures. The role safeguards compliance with international trade regulations and company policies, supports operational efficiency and cost control, and contributes to the continuous improvement of logistics services provided to internal and external stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following, additional duties may be assigned)

• Oversee the work of freight forwarders, customs brokers, and carriers, ensuring compliance with contractual terms and service standards.
• Validate shipping documentation (invoices, packing lists, certificates of origin, HTS codes, SLI/ITN, etc.) to ensure accuracy and compliance with customs and contractual requirements.
• Provide support to forwarding agents by addressing inquiries regarding material receipt procedures and ensuring the accurate submission of export documentation to the custom brokers for the import of goods into Mexico.
• Oversee daily inventory movements at control points, ensuring accuracy, traceability, and compliance with procedures.
• Provide end users with accurate and timely support for inquiries related to the status of materials at control points.
• Coordinate inspection services when required by purchase orders or client’s instructions, including soliciting bids, evaluating proposals, and assigning inspectors.
• Collaborate with the Logistics Coordinator to follow up on service providers and resolve performance issues.
• Coordinate with suppliers, forwarders, carriers, and internal teams to investigate claims, propose solutions, and ensure timely closure.
• Provide timely support to end users by reviewing, clarifying, and resolving inquiries related to invoices issued by international carriers, freight forwarders, and domestic carriers.
• Supervise the issuance of Bills of Lading, proof of delivery (POD), and ensure documentation accuracy for customs clearance.
• Assist the Logistics Coordinator with urgent or dedicated transport services when required, including coordination of returned materials.
• Provide information and supporting evidence for claims resolution, coordinating with suppliers, freight forwarders, and internal departments.
• Support the Market Analysis Unit in the preparation and follow-up of requests for proposals (RFPs) related to logistics services, ensuring accuracy, compliance, and timely response to requirements.
• Support the Coordinator and Logistics Manager in the development, review, and implementation of departmental procedures, ensuring alignment with Quality policies and Audit requirements.
• Validate proformas and invoices from carriers, inspection companies, and forwarders before submission to Financial Services.
• Participate in the periodic performance evaluations of freight forwarders and carriers.
• Prepare and distribute consolidated logistics metrics and performance reports for inclusion in business results analysis and management presentations.
• Support KPI tracking such as service lead times, discrepancy ratios, and proforma processing times.
• Support compliance with ISO procedures, Incoterms, and PPI policies.

QUALIFICATIONS / ATTRIBUTES

• Strong attention to detail to validate documents and detect discrepancies.
• Excellent organizational skills to manage multiple shipments and priorities simultaneously.
• Effective communication and teamwork skills to coordinate with suppliers, carriers, and internal stakeholders.
• Problem-solving mindset with the ability to address delays, discrepancies, or compliance issues proactively.
• High level of integrity and accountability to ensure compliance with company policies and international regulations.
• Adaptability to work in a fast-paced, cross-border logistics environment with shifting priorities.

REQUIREMENTS

Education Level:

• A Bachelor’s degree in Supply Chain Management, Logistics, Engineering, Business Administration, or a related field.

Years of Experience:

• A minimum of 3 years of experience in Supply Chain or Logistics activities.

Travel Requirements:  0%-10% of the time in the United States, Mexico or as required.

Language:  Fluent in English/Spanish; Speak, read, and write.

Special Requirements:

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Familiarity with customs documentation (requests, commercial invoices, packing lists, certificates of origin).
• Ability to generate and interpret KPIs, dashboards, and performance reports.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Effectiveness
• Responsibility
• Integrity
• Information Management
• Communication
• Adaptability
• Teamwork
• Identity
• Safety
• Leadership
• Strategic Planning

PHYSICAL DEMANDS

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Must be able to lift 10-20 lbs. occasionally.

PPI is an E-Verified participating employer

EQUAL EMPLOYMENT OPPORTUNITIES

PPI, Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer.        We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.