Dock Operations Manager Jobs in Spring, TX (NOW HIRING)

Service Center (Terminal) Manager – LTL Operations

Position Summary

We are seeking an experienced Service Center (Terminal) Manager with a proven background in Less-Than-Truckload (LTL) transportation. The ideal candidate will have demonstrated success managing daily terminal operations, leading teams, and driving service, safety, and operational performance in an LTL environment.

Candidates without direct LTL operations experience will not be considered.

Key Responsibilities

• Manage all aspects of daily LTL terminal operations, including dock, pickup and delivery (P&D), and linehaul activities.
• Lead, coach, and develop supervisors, drivers, dock associates, dispatchers, and office personnel.
• Ensure on-time service, freight integrity, and customer satisfaction.
• Monitor and improve key performance indicators (KPIs), including service levels, claims, productivity, safety, and cost control.
• Oversee labor planning, staffing, scheduling, and employee performance.
• Maintain compliance with DOT, OSHA, FMCSA, and company safety regulations.
• Collaborate with regional leadership and other service centers to optimize network performance.
• Manage terminal budgets and operational expenses while driving continuous improvement initiatives.
• Build a culture of accountability, teamwork, and operational excellence.

Required Qualifications

• 5+ years of progressive leadership experience in LTL transportation operations.
• Previous experience as a Service Center Manager, Terminal Manager, Operations Manager, Assistant Terminal Manager, or equivalent leadership role within an LTL carrier.
• Strong knowledge of:
• • LTL freight operations
  • Pickup & Delivery (P&D)
  • Linehaul operations
  • Cross-dock operations
  • Freight handling and claims
  • Routing and dispatch
  • Safety and regulatory compliance
• Proven ability to lead large operational teams in a fast-paced environment.
• Strong analytical, communication, and problem-solving skills.
• Proficiency with transportation management systems (TMS), Microsoft Office, and operational reporting.

Preferred Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain, or a related field (preferred but not required).
• Experience managing multiple shifts and high-volume service centers.
• Demonstrated success improving operational KPIs, employee engagement, and customer service metrics.

What We're Looking For

• A hands-on leader with a strong operational mindset.
• A professional who understands the unique demands of the LTL industry.
• A manager who can balance safety, service, employee development, and financial performance while leading a high-performing service center.

Compensation

We offer a competitive compensation package with two options:

• Option 1: Starting base salary of $105,000 annually, plus a company vehicle provided as part of the compensation package.
• Option 2: Starting base salary of $110,000 annually if the candidate declines the company vehicle. In this option, approved business mileage will be reimbursed at $0.655 per mile, documented through MileIQ and submitted on a weekly basis.

Additional benefits are available and will be discussed during the interview process.

Direct LTL operations experience is required. Candidates with only truckload (TL), brokerage, warehouse, or general logistics experience will not be considered.

MAGNUM STAFFING is a recruiting and staffing solutions firm based in Houston, Texas, and founded in 1996.

Our areas of specialization include manufacturing, production, warehouse/distribution, technical, and logistics for the industrial business sector.

We also provide various services to any industry that assists the client in their human capital management issues. This includes vendor on premise, managed services, payroll transferring and a direct hire specialist focusing on exempt and non-exempt engineering, manufacturing, petrochemical, supply chain management, finance and field operations positions.

With the Staffing industry’s badge of professionalism and seal of excellence behind each hiring manager, Magnum has been designated as one of the top 10 staffing firms in Houston by the Houston Business Journal.
Also, Magnum was the first industrial staffing firm in Houston to require every hiring manager to be CTS certified, setting the precedent for the city’s industrial staffing industry. By ensuring each hiring manager earns CTS certification, Magnum guarantees its hiring professionals have the most up-to-date knowledge of current employment laws and procedures, as well as business operations and ethics.
https://www.magnumstaffing.com/about.html

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