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Logistics Coordinator Customer Service Jobs (NOW HIRING)

Carlile

Customer Logistics Coordinator

Anchorage, AK · On-site

$20.50 - $30.80/hr

Customer Logistics Coordinator Carlile Transportation | Anchorage, AK Deliver Exceptional Service. Support Operations. Keep Freight Moving. At Carlile, we do more than move freight--we connect ...

Amodei Logistics, Inc.

Logistics Coordinator

Cherry Hill, NJ · On-site

$19.25 - $25.75/hr

Provide excellent customer service to clients, answering inquiries and addressing concerns promptly ... Join us as a Logistics Coordinator to play a vital role in streamlining our supply chain operations ...

Spartan Logistics

Logistics Coordinator

Toledo, OH · On-site

$21/hr

Spartan Logistics is seeking a Logistics Coordinator to join our dynamic team in Toledo, OH, and ... customer service. What Makes You a Great Fit? We're looking for a motivated professional who ...

Spartan Logistics

Logistics Coordinator

Toledo, OH · On-site

$21/hr

Spartan Logistics is seeking a Logistics Coordinator to join our dynamic team in Toledo, OH, and ... customer service. What Makes You a Great Fit? We're looking for a motivated professional who ...

Smurfit Westrock

Coord, Customer Service

Mesquite, TX · On-site

$16.25 - $21.25/hr

General Information Job ID ATR64676 Posting Job Title Coord, Customer Service Locations TX Mesquite ... logistics, production planning, and inventory management. You may also take the lead on broader or ...

Verstela

Logistics Coordinator

Lowell, IN · On-site

$18.75 - $24.75/hr

... and customer service skills to work! This role is ideal for someone who enjoys a fast-paced office environment, coordinating schedules, working with drivers, and keeping logistics operations ...

Kelley Logistics

Logistics Coordinator

Greenwood, IN · On-site

$45K/yr

Overview Logistics Coordinators serve as a liaison between the broker, client, carrier, shipper ... Work directly with customers on quotes and negotiate pricing for services. * Receive and process ...

redShift

Logistics Coordinator

Guilderland, NY · On-site

$28 - $30/hr

Logistics Coordinator Pay Rate: $28-$30/hour; Based on experience Location: Near Guilderland, NY ... Collaborate with operations, customer service, purchasing, and other departments to support ...

Kelley Logistics

Logistics Coordinator

Greenwood, IN · On-site

$45K/yr

Logistics Coordinators serve as a liaison between the broker, client, carrier, shipper, and ... Work directly with customers on quotes and negotiate pricing for services. * Receive and process ...

Sanhua

Logistics Coordinator

Houston, TX · On-site

$19 - $23.50/hr

A successful Logistics Coordinator will utilize their high energy and strategy to provide excellent customer service. The Logistics Coordinator handles client orders, delivery, and maintains and ...

Sanhua International

Logistics Coordinator

Houston, TX · On-site

$19 - $23.50/hr

A successful Logistics Coordinator will utilize their high energy and strategy to provide excellent customer service. The Logistics Coordinator handles client orders, delivery, and maintains and ...

Robert Half

Coordinator, Customer Service

Houston, TX · On-site

$22 - $30/hr

We are looking for a customer-focused Coordinator, Customer Service to support employees and internal stakeholders by answering questions, resolving service concerns, and coordinating timely ...

Glen-Gery

Coordinator, Customer Service

Adel, IA · On-site

$18.25 - $23.75/hr

Glen-Gery, one of the nation's leading brick manufacturers, is seeking a motivated and detail-oriented Customer Service Coordinator to join our team in Adel, IA. This is an exciting opportunity to ...

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Logistics Coordinator Customer Service information

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How much do logistics coordinator customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for logistics coordinator customer service in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What does a logistics coordinator customer service do?

A Logistics Coordinator Customer Service is responsible for ensuring that products are shipped and delivered efficiently while providing support to customers throughout the process. They coordinate transportation, track shipments, handle customer inquiries, and resolve any issues related to deliveries or orders. This role involves communicating with vendors, carriers, and clients to ensure a smooth supply chain experience. Strong organizational and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a logistics coordinator customer service?

To thrive as a Logistics Coordinator Customer Service, you need strong organizational skills, attention to detail, and a background in supply chain or logistics, often supported by a relevant degree or experience. Familiarity with logistics management software, ERP systems, and tracking tools is typically required. Exceptional communication, problem-solving, and multitasking skills help you efficiently coordinate shipments and address customer concerns. These skills and qualities are crucial for ensuring timely deliveries, high customer satisfaction, and seamless logistics operations.

What are some common challenges faced by logistics coordinator customer service professionals, and how can they be managed effectively?

Logistics Coordinator Customer Service professionals often encounter challenges such as managing unexpected shipment delays, coordinating between multiple departments, and addressing urgent customer inquiries. Balancing these demands requires strong communication skills, the ability to prioritize tasks, and proficiency with logistics software. Building good relationships with carriers and internal teams can help resolve issues quickly, while staying organized ensures that customer needs are met efficiently. Proactively updating customers and maintaining transparency can also improve satisfaction and minimize stress in high-pressure situations.

What is the difference between Logistics Coordinator Customer Service vs Logistics Specialist?

AspectLogistics Coordinator Customer ServiceLogistics Specialist
CredentialsHigh school diploma or equivalent; certifications like CLTD beneficialHigh school diploma; certifications like CLTD or CSCP advantageous
Work EnvironmentOffice setting, customer interaction, coordination tasksWarehouse, transportation, or office; focus on logistics operations
Employer & Industry UsageRetail, manufacturing, distribution companiesSupply chain, transportation, logistics firms
Search & Comparison IntentUnderstanding customer service roles in logisticsOperational logistics roles focusing on supply chain processes

The main difference is that Logistics Coordinator Customer Service primarily handles customer interactions and coordination, ensuring shipments meet client needs. Logistics Specialists focus more on the operational side, managing logistics processes and supply chain functions. Both roles require similar certifications and work environments but differ in their core responsibilities and focus areas.

How much does a logistics coordinator customer service earn?

A logistics coordinator customer service typically earns between $40,000 and $60,000 annually, depending on experience, location, and company size. Salaries can vary based on certifications, such as Certified Supply Chain Professional (CSCP), and proficiency with logistics software like SAP or Oracle.

What is the role of logistics coordinator customer service in customer service?

A logistics coordinator customer service manages communication between customers and the logistics team to ensure timely delivery and resolve shipment issues. They coordinate order processing, track shipments, and provide updates, often using logistics software to enhance service quality and customer satisfaction.
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Logistics Coordinator Customer Service jobs near you
Infographic showing various Logistics Coordinator Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,899 per year, or $22.5 per hour.

Logistics Coordinator

Kniche Logistics

Cranberry Township, PA

$19 - $25.25/hr

Full-time

Re-posted 25 days ago

Job description

Logistics Coordinator
Location: Cranberry Township, PA
Job Type: Full-Time

At Knichel Logistics, we are dedicated to delivering exceptional logistics solutions through intermodal, truckload, and LTL services. We are seeking a Logistics Coordinator to play a critical role in ensuring seamless execution of shipments while living out our core values: Customer Obsessed, Team Focused, Be Valuable, Do the Right Thing.

About Us:
From the food and beverages that stock our shelves, to electronics and everything in between, Knichel Logistics arranges the transportation of consumer goods throughout North America. We are a fast growing, woman-owned and operated, non-asset-based 3rd Party Logistics Provider headquartered in Cranberry Township, PA.

Key Responsibilities:

  • Accurately enter customer orders into internal systems in a timely manner.
  • Monitor, track, and trace shipments to proactively provide updates to customers and internal stakeholders.
  • Confirm pick-ups and deliveries with carrier partners to ensure successful execution and identify potential issues early.
  • Monitor driver detention and promptly notify appropriate parties to help customers mitigate charges.
  • Update customer shipment portals with timely and accurate information.
  • Identify and escalate service issues or risk of failure to appropriate internal contacts such as Account Managers.
  • Provide world-class customer service through phone and email communication with carriers and customers.
  • Support department goals and contribute to a positive, team-focused environment.
  • Perform other duties as assigned to support Knichel's operational excellence and customer satisfaction.


What We are Looking For:

  • Education:
    • High school diploma or equivalent. Bachelor's degree in business, logistics, supply chain management, or a related field (preferred).
  • Experience:
    • Entry-level role; no prior experience required.
    • 1 year in logistics, customer service, or hospitality (preferred)
  • Skills:
    • Strong communication and relationship-building skills
    • Detail-oriented with a focus on accuracy and timely follow-through
    • Able to thrive in a team environment and contribute to shared success
    • Comfortable working in a fast-paced, technology-driven setting
    • Familiarity with Microsoft 365 products

What We Offer

  • Play a key role in delivering best in class service to our customers.
  • A collaborative work environment with-in our brand-new headquarters in Cranberry Township, PA.
  • Competitive compensation and benefits package.

Are You Ready?
If you're a proactive problem-solver with a customer-first mindset, we'd love to hear from you!

Apply