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Logistics Coordinator Customer Service Jobs (NOW HIRING)

Matthey

Customer Service Logistics Coordinator

Devon, PA · Hybrid

$19 - $25.50/hr

Customer Service Logistics Coordinator Location: Devon, PA or West Chester, PA At Johnson Matthey, your work will matter. As a Customer Service Logistics Coordinator,you'lljoin a world leader in ...

Ameriserve

Logistics Coordinator

Tucker, GA · On-site

$18.25 - $24.50/hr

As a Logistics Coordinator, you will be at the heart of our operations--combining customer service, call center support, and dispatch responsibilities to ensure our clients receive timely ...

Blacklidge

Logistics Coordinator

Gulfport, MS · On-site

$50K - $65K/yr

We are committed to providing outstanding service while building lasting relationships with our customers. The Logistics Coordinator plays a critical role in the successful execution of daily ...

Giltner Logistics

Logistics Coordinator

Fayetteville, AR · On-site

$18.25 - $24.50/hr

Develop solid relationships with clients by providing them with excellent customer service * Communicate with management and sales team regarding accounts performance Logistics Coordinator ...

New

Giltner Logistics

Logistics Coordinator

Fayetteville, AR · On-site

$18.25 - $24.50/hr

Develop solid relationships with clients by providing them with excellent customer service * Communicate with management and sales team regarding accounts performance Logistics Coordinator ...

New

Greenbush Logistics Inc

Logistics Coordinator

Daphne, AL

$17 - $22.50/hr

The Logistics Coordinator will learn Customer Service, Contracts, Insurance, McLeod, Sales, and Operations of the Company. In addition, this position will be responsible for working with the ...

Greenbush Logistics, Inc.

Logistics Coordinator

Abbeville, AL · On-site

$15.75 - $21.25/hr

The Logistics Coordinator will learn Customer Service, Contracts, Insurance, McLeod, Sales, and Operations of the Company. In addition, this position will be responsible for working with the ...

Kniche Logistics

Logistics Coordinator

Cranberry Township, PA · On-site

$19 - $25.25/hr

Logistics Coordinator Location: Cranberry Township, PA Job Type: Full-Time At Knichel Logistics, we ... Provide world-class customer service through phone and email communication with carriers and ...

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Logistics Coordinator Customer Service information

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How much do logistics coordinator customer service jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for logistics coordinator customer service in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What does a logistics coordinator do?

A logistics coordinator manages the transportation, storage, and distribution of goods within a supply chain. They coordinate with suppliers, carriers, and warehouses to ensure timely delivery, often using logistics software and tracking tools. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Logistics Coordinator Customer Service, and why are they important?

To thrive as a Logistics Coordinator Customer Service, you need strong organizational skills, attention to detail, and a background in supply chain or logistics, often supported by a relevant degree or experience. Familiarity with logistics management software, ERP systems, and tracking tools is typically required. Exceptional communication, problem-solving, and multitasking skills help you efficiently coordinate shipments and address customer concerns. These skills and qualities are crucial for ensuring timely deliveries, high customer satisfaction, and seamless logistics operations.

How much does a logistics coordinator earn?

A logistics coordinator typically earns between $40,000 and $65,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators with certifications can earn higher salaries. The role often involves skills in supply chain management, inventory software, and customer service.

What are some common challenges faced by Logistics Coordinator Customer Service professionals, and how can they be managed effectively?

Logistics Coordinator Customer Service professionals often encounter challenges such as managing unexpected shipment delays, coordinating between multiple departments, and addressing urgent customer inquiries. Balancing these demands requires strong communication skills, the ability to prioritize tasks, and proficiency with logistics software. Building good relationships with carriers and internal teams can help resolve issues quickly, while staying organized ensures that customer needs are met efficiently. Proactively updating customers and maintaining transparency can also improve satisfaction and minimize stress in high-pressure situations.

What is the top salary for a logistics coordinator?

The top salary for a logistics coordinator typically ranges from $60,000 to $75,000 annually, depending on experience, location, and industry. Senior or specialized roles with additional certifications can earn higher compensation, especially in large companies or metropolitan areas.

What is the difference between Logistics Coordinator Customer Service vs Logistics Specialist?

AspectLogistics Coordinator Customer ServiceLogistics Specialist
CredentialsHigh school diploma or equivalent; certifications like CLTD beneficialHigh school diploma; certifications like CLTD or CSCP advantageous
Work EnvironmentOffice setting, customer interaction, coordination tasksWarehouse, transportation, or office; focus on logistics operations
Employer & Industry UsageRetail, manufacturing, distribution companiesSupply chain, transportation, logistics firms
Search & Comparison IntentUnderstanding customer service roles in logisticsOperational logistics roles focusing on supply chain processes

The main difference is that Logistics Coordinator Customer Service primarily handles customer interactions and coordination, ensuring shipments meet client needs. Logistics Specialists focus more on the operational side, managing logistics processes and supply chain functions. Both roles require similar certifications and work environments but differ in their core responsibilities and focus areas.

What is the role of logistics in customer service?

In a Logistics Coordinator Customer Service role, logistics ensures the efficient movement and delivery of goods to meet customer expectations. It involves coordinating shipments, tracking orders, and resolving delivery issues to maintain customer satisfaction and support business operations.

What does a Logistics Coordinator Customer Service do?

A Logistics Coordinator Customer Service is responsible for ensuring that products are shipped and delivered efficiently while providing support to customers throughout the process. They coordinate transportation, track shipments, handle customer inquiries, and resolve any issues related to deliveries or orders. This role involves communicating with vendors, carriers, and clients to ensure a smooth supply chain experience. Strong organizational and problem-solving skills are essential for success in this position.
More about Logistics Coordinator Customer Service jobs
What cities are hiring for Logistics Coordinator Customer Service jobs? Cities with the most Logistics Coordinator Customer Service job openings:
What states have the most Logistics Coordinator Customer Service jobs? States with the most job openings for Logistics Coordinator Customer Service jobs include:
What job categories do people searching Logistics Coordinator Customer Service jobs look for? The top searched job categories for Logistics Coordinator Customer Service jobs are:
Logistics Coordinator Customer Service jobs near you
Infographic showing various Logistics Coordinator Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $46,899 per year, or $22.5 per hour.

International Logistics Coordinator & Customer Service

Mountville

Lagrange, GA • On-site

Full-time

Posted 4 days ago

Job description

BRIEF COMPANY DESCRIPTION: As a globally trusted manufacturer of matting, Mountville, provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced matting products assures our customers that Mountville mats are unparalleled in quality and performance.
Position Summary
The International Customer Service & Logistics Coordinator is responsible for managing international order processing, logistics coordination, export/import documentation, and customer support activities for both external customers and intercompany operations. This role serves as a key liaison between customers, carriers, freight forwarders, shipping departments, and internal teams to ensure timely and compliant international shipments while supporting operational efficiency and customer satisfaction.
Customer Service & Order Management
  • Respond to international product inquiries and documentation requests.
  • Prepare customer quotations, including ocean and air freight rate shopping.
  • Enter and manage international orders in company systems.
  • Review and confirm intercompany orders for Canada, United Kingdom, and Belgium.
  • Provide order updates, shipment tracking, and late order reporting.
  • Coordinate returns, replacements, credits, and billing adjustments for external and intercompany customers.
  • Process invoicing related to international shipments and transactions.
International Logistics & Shipping
  • Coordinate shipment consolidations with shipping departments across all plants.
  • Schedule and manage LTL, FTL, and FCL shipments.
  • Process international parcel shipments through carrier portals including FedEx, UPS, DHL, and USPS.
  • Coordinate miscellaneous international shipments for departments such as IT, Marketing, and R&D.
  • Issue ready-to-ship notifications for LTL/FCL customers.
  • Handle carrier claims, shipment reconsignments, and transportation-related issues.
  • Manage imports for M+A Matting and Mountville Rubber operations.
  • Coordinate direct shipments from Mountville Rubber to Belgium and United Kingdom.
  • Support special shipping requirements for specialized customer programs.
Compliance & Documentation
  • Prepare and maintain export/import documentation.
  • Maintain digital records for all export and import files.
  • Prepare annual blanket USMCA certificates and Certificates of Origin for customers and intercompany entities.
  • Maintain tariff code files and ensure trade compliance accuracy.
  • Manage bond renewals and compliance requirements for MAC and MMR operations.
Carrier & Freight Management
  • Negotiate rates with preferred FCL carriers.
  • Participate in quarterly and annual meetings with freight forwarders and logistics partners.
  • Monitor and report on global events affecting shipping lanes, ports, and international freight movement.
Operational Support
  • Maintain inventory of export documentation supplies at the P1 facility.
  • Support cross-functional coordination between AX and D365 systems for PRE (Belgium) and PMK (United Kingdom) intercompany processing.
  • Assist with continuous improvement initiatives related to international logistics and customer service processes.
Volume & Activity Expectations
  • Canada: 1-2 trucks per week (seasonal)
  • Belgium: 2-4 containers per week
  • United Kingdom: Approximately 1 container per week
  • External customers: Approximately 1-2 containers per month
Qualifications
  • Experience in international customer service, logistics, shipping, or supply chain operations preferred.
  • Knowledge of export/import procedures, trade compliance, and international shipping documentation.
  • Familiarity with LTL, FTL, FCL, ocean freight, and air freight coordination.
  • Experience working with ERP systems such as AX and D365 preferred.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office and carrier shipping platforms.
  • In office at our LaGrange, GA corporate location.
Preferred Skills
  • Understanding of USMCA and international trade compliance requirements.
  • Experience coordinating with freight forwarders and international carriers.
  • Knowledge of tariff classifications and customs documentation.
  • Strong attention to detail and customer service orientation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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