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Logistics Coordinator Customer Service Jobs (NOW HIRING)

Matthey

Customer Service Logistics Coordinator

Devon, PA · Hybrid

$19 - $25.50/hr

Customer Service Logistics Coordinator Location: Devon, PA or West Chester, PA At Johnson Matthey, your work will matter. As a Customer Service Logistics Coordinator,you'lljoin a world leader in ...

Givens

Logistics Coordinator

Chesapeake, VA · On-site

$52K - $68K/yr

Logistics Coordinator- LTL Operations Chesapeake, VA Full-Time | Monday-Friday | 8:00 AM - 5:00 PM ... Resolve freight exceptions, billing discrepancies, service failures, and customer disputes

Giltner Logistics

Logistics Coordinator

Fayetteville, AR · On-site

$18.25 - $24.50/hr

Develop solid relationships with clients by providing them with excellent customer service * Communicate with management and sales team regarding accounts performance Logistics Coordinator ...

Giltner Logistics

Logistics Coordinator

Springdale, AR · On-site

$17.25 - $23/hr

Freight Brokerage Company Logistics Coordinator The Logistics Coordinator is responsible for providing top-level customer service to retain and build relationships with carriers and customers, while ...

Kniche Logistics

Logistics Coordinator

Cranberry Township, PA · On-site

$19 - $25.25/hr

Logistics Coordinator Location: Cranberry Township, PA Job Type: Full-Time At Knichel Logistics, we ... Provide world-class customer service through phone and email communication with carriers and ...

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How much do logistics coordinator customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for logistics coordinator customer service in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What does a logistics coordinator customer service do?

A Logistics Coordinator Customer Service is responsible for ensuring that products are shipped and delivered efficiently while providing support to customers throughout the process. They coordinate transportation, track shipments, handle customer inquiries, and resolve any issues related to deliveries or orders. This role involves communicating with vendors, carriers, and clients to ensure a smooth supply chain experience. Strong organizational and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a logistics coordinator customer service?

To thrive as a Logistics Coordinator Customer Service, you need strong organizational skills, attention to detail, and a background in supply chain or logistics, often supported by a relevant degree or experience. Familiarity with logistics management software, ERP systems, and tracking tools is typically required. Exceptional communication, problem-solving, and multitasking skills help you efficiently coordinate shipments and address customer concerns. These skills and qualities are crucial for ensuring timely deliveries, high customer satisfaction, and seamless logistics operations.

What are some common challenges faced by logistics coordinator customer service professionals, and how can they be managed effectively?

Logistics Coordinator Customer Service professionals often encounter challenges such as managing unexpected shipment delays, coordinating between multiple departments, and addressing urgent customer inquiries. Balancing these demands requires strong communication skills, the ability to prioritize tasks, and proficiency with logistics software. Building good relationships with carriers and internal teams can help resolve issues quickly, while staying organized ensures that customer needs are met efficiently. Proactively updating customers and maintaining transparency can also improve satisfaction and minimize stress in high-pressure situations.

What is the difference between Logistics Coordinator Customer Service vs Logistics Specialist?

AspectLogistics Coordinator Customer ServiceLogistics Specialist
CredentialsHigh school diploma or equivalent; certifications like CLTD beneficialHigh school diploma; certifications like CLTD or CSCP advantageous
Work EnvironmentOffice setting, customer interaction, coordination tasksWarehouse, transportation, or office; focus on logistics operations
Employer & Industry UsageRetail, manufacturing, distribution companiesSupply chain, transportation, logistics firms
Search & Comparison IntentUnderstanding customer service roles in logisticsOperational logistics roles focusing on supply chain processes

The main difference is that Logistics Coordinator Customer Service primarily handles customer interactions and coordination, ensuring shipments meet client needs. Logistics Specialists focus more on the operational side, managing logistics processes and supply chain functions. Both roles require similar certifications and work environments but differ in their core responsibilities and focus areas.

How much does a logistics coordinator customer service earn?

A logistics coordinator customer service typically earns between $40,000 and $60,000 annually, depending on experience, location, and company size. Salaries can vary based on certifications, such as Certified Supply Chain Professional (CSCP), and proficiency with logistics software like SAP or Oracle.

What is the role of logistics coordinator customer service in customer service?

A logistics coordinator customer service manages communication between customers and the logistics team to ensure timely delivery and resolve shipment issues. They coordinate order processing, track shipments, and provide updates, often using logistics software to enhance service quality and customer satisfaction.
More about Logistics Coordinator Customer Service jobs

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What states have the most Logistics Coordinator Customer Service jobs?

States with the most job openings for Logistics Coordinator Customer Service jobs include:

What job categories do people searching Logistics Coordinator Customer Service jobs look for?

The top searched job categories for Logistics Coordinator Customer Service jobs are:

Logistics Coordinator Customer Service jobs near you
Infographic showing various Logistics Coordinator Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,899 per year, or $22.5 per hour.

Logistics Coordinator / Customer Service

StaffManagement

Millstone Township, NJ • On-site

$19/hr

Full-time

Posted 3 days ago

New

Job description

Logistics Coordinator / Customer Service Representative


???? Millstone, NJ 08535

???? $19.00 per hour

???? Full-Time | Must be Flexible to Work Either Shift:

  • 7:00 AM - 4:00 PM
  • 9:00 AM - 5:00 PM

We are seeking a motivated and customer-focused Logistics Coordinator / Customer Service Representative to support transportation, order management, and warehouse operations. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and ensuring orders are processed accurately and delivered on time.


ResponsibilitiesCustomer Service & Logistics
  • Communicate with customers regarding orders, shipments, and account inquiries
  • Coordinate and track customer orders to ensure timely delivery
  • Process customer orders accurately and efficiently
  • Resolve customer concerns and shipment issues professionally
  • Maintain strong relationships with customers, carriers, and internal teams
  • Coordinate with warehouse staff regarding inventory, shipping, and order fulfillment
  • Monitor order status and provide timely updates to customers
  • Ensure accurate documentation and data entry related to customer orders and shipments

Qualifications

✔ Previous customer service, logistics, order processing, or warehouse coordination experience preferred

✔ Strong communication and problem-solving skills

✔ Excellent organizational and multitasking abilities

✔ Proficiency with Microsoft Office and email communications

✔ Ability to work in a fast-paced team environment

✔ Reliable, detail-oriented, and customer-focused


Why Join?

✅ Stable full-time schedule

✅ Growing company with advancement opportunities

✅ Team-oriented work environment

✅ Hands-on role supporting customers and operations


We are an equal opportunity employer and value diversity in our team. We will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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