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Logistics Coordinator/ Customer Service Specialist - Remote Iowa

Coralville, IA · On-site

$19 - $24/hr

We are looking for a proactive and detail-oriented Logistics Coordinator / Customer Service Specialist to join our growing team. In this role, you'll be the key connection between customers, carriers ...

Matthey

Customer Service Logistics Coordinator

Devon, PA · Hybrid

$19 - $25.50/hr

Customer Service Logistics Coordinator Location: Devon, PA or West Chester, PA At Johnson Matthey, your work will matter. As a Customer Service Logistics Coordinator,you'lljoin a world leader in ...

Givens

Logistics Coordinator

Chesapeake, VA · On-site

$52K - $68K/yr

Logistics Coordinator- LTL Operations Chesapeake, VA Full-Time | Monday-Friday | 8:00 AM - 5:00 PM ... Resolve freight exceptions, billing discrepancies, service failures, and customer disputes

Giltner Logistics

Logistics Coordinator

Fayetteville, AR

$18.25 - $24.50/hr

Develop solid relationships with clients by providing them with excellent customer service * Communicate with management and sales team regarding accounts performance Logistics Coordinator ...

Giltner Logistics

Logistics Coordinator

Springdale, AR · On-site

$17.25 - $23/hr

Freight Brokerage Company Logistics Coordinator The Logistics Coordinator is responsible for providing top-level customer service to retain and build relationships with carriers and customers, while ...

Giltner Logistics

Logistics Coordinator

Springdale, AR · On-site

$17.25 - $23/hr

Freight Brokerage Company Logistics Coordinator The Logistics Coordinator is responsible for providing top-level customer service to retain and build relationships with carriers and customers, while ...

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Logistics Coordinator Customer Service information

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How much do logistics coordinator customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for logistics coordinator customer service in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a logistics coordinator customer service?

To thrive as a Logistics Coordinator Customer Service, you need strong organizational skills, attention to detail, and a background in supply chain or logistics, often supported by a relevant degree or experience. Familiarity with logistics management software, ERP systems, and tracking tools is typically required. Exceptional communication, problem-solving, and multitasking skills help you efficiently coordinate shipments and address customer concerns. These skills and qualities are crucial for ensuring timely deliveries, high customer satisfaction, and seamless logistics operations.

What are some common challenges faced by logistics coordinator customer service professionals, and how can they be managed effectively?

Logistics Coordinator Customer Service professionals often encounter challenges such as managing unexpected shipment delays, coordinating between multiple departments, and addressing urgent customer inquiries. Balancing these demands requires strong communication skills, the ability to prioritize tasks, and proficiency with logistics software. Building good relationships with carriers and internal teams can help resolve issues quickly, while staying organized ensures that customer needs are met efficiently. Proactively updating customers and maintaining transparency can also improve satisfaction and minimize stress in high-pressure situations.

What is the difference between Logistics Coordinator Customer Service vs Logistics Specialist?

AspectLogistics Coordinator Customer ServiceLogistics Specialist
CredentialsHigh school diploma or equivalent; certifications like CLTD beneficialHigh school diploma; certifications like CLTD or CSCP advantageous
Work EnvironmentOffice setting, customer interaction, coordination tasksWarehouse, transportation, or office; focus on logistics operations
Employer & Industry UsageRetail, manufacturing, distribution companiesSupply chain, transportation, logistics firms
Search & Comparison IntentUnderstanding customer service roles in logisticsOperational logistics roles focusing on supply chain processes

The main difference is that Logistics Coordinator Customer Service primarily handles customer interactions and coordination, ensuring shipments meet client needs. Logistics Specialists focus more on the operational side, managing logistics processes and supply chain functions. Both roles require similar certifications and work environments but differ in their core responsibilities and focus areas.

What does a logistics coordinator customer service do?

A Logistics Coordinator Customer Service is responsible for ensuring that products are shipped and delivered efficiently while providing support to customers throughout the process. They coordinate transportation, track shipments, handle customer inquiries, and resolve any issues related to deliveries or orders. This role involves communicating with vendors, carriers, and clients to ensure a smooth supply chain experience. Strong organizational and problem-solving skills are essential for success in this position.

How much does a logistics coordinator customer service earn?

A logistics coordinator customer service typically earns between $40,000 and $60,000 annually, depending on experience, location, and company size. Salaries can vary based on certifications, such as Certified Logistics Associate (CLA), and proficiency with supply chain management software.
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What cities are hiring for Logistics Coordinator Customer Service jobs? Cities with the most Logistics Coordinator Customer Service job openings:
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Logistics Coordinator Customer Service jobs near you
Infographic showing various Logistics Coordinator Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $46,899 per year, or $22.5 per hour.

Logistics Coordinator/Customer Service

OMNI PACIFIC

Las Vegas, NV • Remote

$20 - $31/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Job Summary

We are seeking a highly motivated person. The ideal candidate must be organized, self-sufficient with great multi-tasking skills. This role will be proven to be challenging, so the perfect candidate will need to be creative and efficient. Position requires knowledge in logistics in routing freight which entails working with airlines, ocean & transport carries. Responsibilities are tracking & tracing, billing, ability to quote air & ocean freight, answer phones & plethora of emails. We are a small office who works remotely, so this person must be dependable & able to work independently. Candidate must have a grasp of geographical knowledge of major airports and hubs domestically. Must be efficient in math.
 
 Job benefits
401K, Medical, Vision, Dental
Responsibilities 

  • Answer incoming phone calls and route them to the appropriate person
  • Dispatch & route freight 
  • Answer emails 
  • Track and trace shipments
  • Quote freight shipments
  • update billing & follow up on cost
  • Follow up on pickup and deliveries
  • Follow up on ocean shipments
Qualifications

  • High school diploma/GED required
  • Freight Experience a must
  • Air Freight and trucking freight is a must
  • Familiarity with heavy oversize freight
  • Excellent computer skills and knowledge of Microsoft Outlook, word and Excel
  • Highly organized with excellent time management & self-sufficient.
  • Ability to work independently
  • Must be highly organized
  • Ability to navigate & learn quickly on computer system and data entry
  • salary commensurate with experience