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Logistics Coordinator Customer Service Jobs (NOW HIRING)

Givens

Logistics Coordinator

Chesapeake, VA · On-site

$52K - $68K/yr

Logistics Coordinator- LTL Operations Chesapeake, VA Full-Time | Monday-Friday | 8:00 AM - 5:00 PM ... Resolve freight exceptions, billing discrepancies, service failures, and customer disputes

Ameriserve

Logistics Coordinator

Tucker, GA

$18 - $22/hr

As a Logistics Coordinator, you will be at the heart of our operations--combining customer service, call center support, and dispatch responsibilities to ensure our clients receive timely ...

Giltner Logistics

Logistics Coordinator

Fayetteville, AR

$18.25 - $24.50/hr

Develop solid relationships with clients by providing them with excellent customer service * Communicate with management and sales team regarding accounts performance Logistics Coordinator ...

Giltner Logistics

Logistics Coordinator

Fayetteville, AR · On-site

$18.25 - $24.50/hr

Develop solid relationships with clients by providing them with excellent customer service * Communicate with management and sales team regarding accounts performance Logistics Coordinator ...

Giltner Logistics

Logistics Coordinator

Springdale, AR

$17.25 - $23/hr

Freight Brokerage Company Logistics Coordinator The Logistics Coordinator is responsible for providing top-level customer service to retain and build relationships with carriers and customers, while ...

Giltner Logistics

Logistics Coordinator

Springdale, AR · On-site

$17.25 - $23/hr

Freight Brokerage Company Logistics Coordinator The Logistics Coordinator is responsible for providing top-level customer service to retain and build relationships with carriers and customers, while ...

Greenbush Logistics Inc

Logistics Coordinator

Abbeville, AL · On-site

$15.75 - $21.25/hr

The Logistics Coordinator will learn Customer Service, Contracts, Insurance, McLeod, Sales, and Operations of the Company. In addition, this position will be responsible for working with the ...

Greenbush Logistics Inc

Logistics Coordinator

Daphne, AL

$17 - $22.50/hr

The Logistics Coordinator will learn Customer Service, Contracts, Insurance, McLeod, Sales, and Operations of the Company. In addition, this position will be responsible for working with the ...

Greenbush Logistics, Inc.

Logistics Coordinator

Abbeville, AL · On-site

$15.75 - $21.25/hr

The Logistics Coordinator will learn Customer Service, Contracts, Insurance, McLeod, Sales, and Operations of the Company. In addition, this position will be responsible for working with the ...

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Logistics Coordinator Customer Service information

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How much do logistics coordinator customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for logistics coordinator customer service in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a logistics coordinator customer service?

To thrive as a Logistics Coordinator Customer Service, you need strong organizational skills, attention to detail, and a background in supply chain or logistics, often supported by a relevant degree or experience. Familiarity with logistics management software, ERP systems, and tracking tools is typically required. Exceptional communication, problem-solving, and multitasking skills help you efficiently coordinate shipments and address customer concerns. These skills and qualities are crucial for ensuring timely deliveries, high customer satisfaction, and seamless logistics operations.

What are some common challenges faced by logistics coordinator customer service professionals, and how can they be managed effectively?

Logistics Coordinator Customer Service professionals often encounter challenges such as managing unexpected shipment delays, coordinating between multiple departments, and addressing urgent customer inquiries. Balancing these demands requires strong communication skills, the ability to prioritize tasks, and proficiency with logistics software. Building good relationships with carriers and internal teams can help resolve issues quickly, while staying organized ensures that customer needs are met efficiently. Proactively updating customers and maintaining transparency can also improve satisfaction and minimize stress in high-pressure situations.

What is the difference between Logistics Coordinator Customer Service vs Logistics Specialist?

AspectLogistics Coordinator Customer ServiceLogistics Specialist
CredentialsHigh school diploma or equivalent; certifications like CLTD beneficialHigh school diploma; certifications like CLTD or CSCP advantageous
Work EnvironmentOffice setting, customer interaction, coordination tasksWarehouse, transportation, or office; focus on logistics operations
Employer & Industry UsageRetail, manufacturing, distribution companiesSupply chain, transportation, logistics firms
Search & Comparison IntentUnderstanding customer service roles in logisticsOperational logistics roles focusing on supply chain processes

The main difference is that Logistics Coordinator Customer Service primarily handles customer interactions and coordination, ensuring shipments meet client needs. Logistics Specialists focus more on the operational side, managing logistics processes and supply chain functions. Both roles require similar certifications and work environments but differ in their core responsibilities and focus areas.

What does a logistics coordinator customer service do?

A Logistics Coordinator Customer Service is responsible for ensuring that products are shipped and delivered efficiently while providing support to customers throughout the process. They coordinate transportation, track shipments, handle customer inquiries, and resolve any issues related to deliveries or orders. This role involves communicating with vendors, carriers, and clients to ensure a smooth supply chain experience. Strong organizational and problem-solving skills are essential for success in this position.

How much does a logistics coordinator customer service earn?

A logistics coordinator customer service typically earns between $40,000 and $60,000 annually, depending on experience, location, and company size. Salaries can vary based on certifications, such as Certified Logistics Associate (CLA), and proficiency with supply chain management software.
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Logistics Coordinator Customer Service jobs near you
Infographic showing various Logistics Coordinator Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,899 per year, or $22.5 per hour.

Logistics Coordinator - Customer Relations

NYX, LLC

New Albany, IN

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Description
 
PLEASE ONLY APPLY IF YOU HAVE THE REQUIRED FORD EXPERIENCE.  SEE BELOW FOR THE REQUIRED EXPERIENCE
Position Summary
The Logistics Customer Relations – Ford Delivery Coordinator is responsible for managing outbound logistics and supporting customer demand requirements for multiple Ford North American facilities, as well as other assigned non-Ford locations. This role is highly collaborative and requires strong communication skills, attention to detail, and the ability to work in a fast-paced manufacturing environment.

 
 

Key Responsibilities
Key Responsibilities 
• Monitor customer demand for assigned Ford and non-Ford facilities. 
• Ensure accuracy of demand data and respond quickly to fluctuations or changes. Communication and Coordination
• Participate in daily logistics meetings to review customer status, shipments, and open issues. 
• Communicate order status, shipping details, and issue resolution updates directly to customers.
• Coordinate internally with scheduling, production, shipping, and materials teams regarding part shortages, schedule changes, and supply chain concerns. Logistics Execution
• Support trailer load planning and optimize routing to ensure timely delivery. 
• Understand and assist with ILVS sequencing and cumulative reconciliation as required.


Skills Knowledge and Expertise
                         REQUIRED EXPERIENCE
• Prior experience supporting Ford facilities (KTP, KCAP, and Service-Dearborn). 
• Knowledge of 862/830 EDI transactions and cumulative reconciliation processes. 
• Familiarity with CMS ERP system or similar manufacturing ERP systems. 
• Understanding of Ford transportation routing, trailer load patterns, and overall supply chain operations. 
• Experience with Ford-specific systems and portals -   Ford Supplier Portal (FSP): 3270 Access (DDL), eDDL, Global Logistics, MP&L in the Box, ASCENT, Supplier Learning Institute, GPIRS DDL 
• Other Ford tools: Covisint/OpenText, DETC, SNC (FCSD-NA Supplier Network Collaboration), SUPERG/SIM Technical Skills 

Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance