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Logistics Coordinator Customer Service Jobs (NOW HIRING)

Carlile

Customer Logistics Coordinator

Anchorage, AK · On-site

$20.50 - $30.80/hr

Customer Logistics Coordinator Carlile Transportation | Anchorage, AK Deliver Exceptional Service. Support Operations. Keep Freight Moving. At Carlile, we do more than move freight--we connect ...

Kelley Logistics

Logistics Coordinator

Greenwood, IN

$45K/yr

Logistics Coordinators serve as a liaison between the broker, client, carrier, shipper, and ... Work directly with customers on quotes and negotiate pricing for services. * Receive and process ...

JHR Solutions

Logistics Coordinator

Moon, PA · On-site

$18.50 - $24.75/hr

The Logistics Coordinator is responsible for all operational activities to support the "life cycle ... The LC is crucial to ensuring we provide a high level of service to our customers. We need people ...

Bailey

Logistics Coordinator

Ocean Springs, MS

$15.25 - $20.50/hr

A Brief Overview As a logistic coordinator, customer satisfaction is a priority as it is critical ... Provide excellent customer service. * Fleet management. * Driver file monitoring. * Document ...

Martin Engineering

Logistics Coordinator

Neponset, IL · On-site

$55K - $80K/yr

Logistics Coordinator Neponset, Illinois | Martin Engineering Global Headquarters Join Our ... Serve as a liaison between Distribution, Customer Service, Engineering, and other departments.

SHIELDTEC LLC

Logistics Coordinator

Buford, GA · On-site

$17.75 - $23.75/hr

Logistics Coordinator Department: Logistics Functional Area: Logistics Classification: Non-Exempt ... Strong customer service capabilities Job Content: Essential Functions Required for Job * Managing ...

Martin Engineering

Logistics Coordinator

Neponset, IL · On-site

$55K - $80K/yr

Logistics Coordinator Neponset, Illinois | Martin Engineering Global Headquarters Join Our ... Serve as a liaison between Distribution, Customer Service, Engineering, and other departments.

The Bruce Company

Logistics Coordinator

Verona, WI · On-site

$20 - $26.50/hr

Position Summary The Logistics Coordinator at plays a pivotal role in ensuring the smooth operation ... Communicates with and provides exceptional customer service to internal and external customers in ...

Westrock

Coord, Customer Service

Maple Heights, OH · On-site

$42K - $62K/yr

The Customer Service Coordinator maintains an ongoing relationship with multiple customers and ... logistics, and inventory management. Work under limited supervision on routine work. This role will ...

Bay Cities Container

Logistics Coordinator

Pico Rivera, CA · On-site

$19.50 - $26/hr

We have heart with a Customer Service attitude. Integrity: We honor our business & planet with ... The Logistics Coordinator will work with our BCL Team to secure Common carriers, expedite the ...

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Logistics Coordinator Customer Service information

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How much do logistics coordinator customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for logistics coordinator customer service in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a logistics coordinator customer service?

To thrive as a Logistics Coordinator Customer Service, you need strong organizational skills, attention to detail, and a background in supply chain or logistics, often supported by a relevant degree or experience. Familiarity with logistics management software, ERP systems, and tracking tools is typically required. Exceptional communication, problem-solving, and multitasking skills help you efficiently coordinate shipments and address customer concerns. These skills and qualities are crucial for ensuring timely deliveries, high customer satisfaction, and seamless logistics operations.

What are some common challenges faced by logistics coordinator customer service professionals, and how can they be managed effectively?

Logistics Coordinator Customer Service professionals often encounter challenges such as managing unexpected shipment delays, coordinating between multiple departments, and addressing urgent customer inquiries. Balancing these demands requires strong communication skills, the ability to prioritize tasks, and proficiency with logistics software. Building good relationships with carriers and internal teams can help resolve issues quickly, while staying organized ensures that customer needs are met efficiently. Proactively updating customers and maintaining transparency can also improve satisfaction and minimize stress in high-pressure situations.

What is the difference between Logistics Coordinator Customer Service vs Logistics Specialist?

AspectLogistics Coordinator Customer ServiceLogistics Specialist
CredentialsHigh school diploma or equivalent; certifications like CLTD beneficialHigh school diploma; certifications like CLTD or CSCP advantageous
Work EnvironmentOffice setting, customer interaction, coordination tasksWarehouse, transportation, or office; focus on logistics operations
Employer & Industry UsageRetail, manufacturing, distribution companiesSupply chain, transportation, logistics firms
Search & Comparison IntentUnderstanding customer service roles in logisticsOperational logistics roles focusing on supply chain processes

The main difference is that Logistics Coordinator Customer Service primarily handles customer interactions and coordination, ensuring shipments meet client needs. Logistics Specialists focus more on the operational side, managing logistics processes and supply chain functions. Both roles require similar certifications and work environments but differ in their core responsibilities and focus areas.

What does a logistics coordinator customer service do?

A Logistics Coordinator Customer Service is responsible for ensuring that products are shipped and delivered efficiently while providing support to customers throughout the process. They coordinate transportation, track shipments, handle customer inquiries, and resolve any issues related to deliveries or orders. This role involves communicating with vendors, carriers, and clients to ensure a smooth supply chain experience. Strong organizational and problem-solving skills are essential for success in this position.

How much does a logistics coordinator customer service earn?

A logistics coordinator customer service typically earns between $40,000 and $60,000 annually, depending on experience, location, and company size. Salaries can vary based on certifications, such as Certified Logistics Associate (CLA), and proficiency with supply chain management software.
More about Logistics Coordinator Customer Service jobs
What cities are hiring for Logistics Coordinator Customer Service jobs? Cities with the most Logistics Coordinator Customer Service job openings:
What states have the most Logistics Coordinator Customer Service jobs? States with the most job openings for Logistics Coordinator Customer Service jobs include:
What job categories do people searching Logistics Coordinator Customer Service jobs look for? The top searched job categories for Logistics Coordinator Customer Service jobs are:
Logistics Coordinator Customer Service jobs near you
Infographic showing various Logistics Coordinator Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,899 per year, or $22.5 per hour.

Customer Logistics Coordinator

Carlile

Anchorage, AK • On-site

$20.50 - $30.80/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description


 


 

Customer Logistics Coordinator

Carlile Transportation | Anchorage, AK

Deliver Exceptional Service. Support Operations. Keep Freight Moving.

At Carlile, we do more than move freight—we connect businesses and communities across Alaska and North America. Our success is built on delivering exceptional customer service while living our core values of Safety, Integrity, Teamwork, Stewardship, and Excellence.

If you thrive in a fast-paced environment, enjoy solving problems, and like balancing customer interaction with hands-on operational work, we'd love to hear from you.

Compensation

Hourly Pay Range: $20.50 - $30.80 per hour

Compensation is based on several factors, including experience, qualifications, internal equity, and business needs.

Schedule
  • Monday-Friday
  • 8:30 AM - 5:00 PM
  • Full-Time Position
  • No regular weekend work
Position Summary

As a Customer Logistics Coordinator, you will serve as a primary point of contact for customers while supporting daily freight and warehouse operations.

This role combines customer service, logistics coordination, freight handling, shipment processing, and warehouse support to ensure freight is received, processed, and delivered efficiently. You'll assist customers with freight drop-offs and pickups, operate warehouse equipment, process shipments, and work closely with operations teams to deliver an exceptional customer experience.

This is an ideal opportunity for someone who enjoys being both customer-facing and hands-on in a transportation and logistics environment.

Why Join Carlile?
  • Competitive Pay
  • Monday-Friday Schedule
  • Career Growth Opportunities
  • Comprehensive Benefits Package
  • Collaborative Team Environment
  • Stable Transportation and Logistics Industry
  • Opportunity to work with both customers and operations teams
  • Safety-First Culture
Key ResponsibilitiesCustomer Service & Shipment Processing
  • Serve as a primary point of contact for customer inquiries and shipment questions
  • Process customer freight drop-offs and pickups
  • Provide shipment status updates and freight information
  • Deliver a professional and responsive customer experience
  • Make outbound calls regarding freight pickups, deliveries, or shipment issues
  • Resolve customer concerns and escalate issues when necessary
Warehouse & Freight Operations
  • Receive and process inbound freight
  • Assist with freight staging and movement throughout the terminal
  • Load freight onto delivery vehicles as needed
  • Operate forklifts and warehouse equipment safely and efficiently
  • Inspect freight for damage and ensure proper handling procedures
  • Follow all company safety policies and procedures
Documentation & Systems
  • Process shipment information using TruckMate and MyConnect
  • Complete shipping and receiving documentation
  • Maintain accurate shipment records and customer information
  • Assist with freight tracking and inventory documentation
  • Support daily operational reporting as needed
Minimum Qualifications
  • 1+ year of customer service experience
  • Experience in warehouse, freight, transportation, logistics, shipping/receiving, or supply chain environments preferred
  • Strong communication, customer service, and organizational skills
  • Basic computer proficiency and ability to learn transportation software systems
  • Forklift experience preferred; training provided
  • Ability to safely lift 50-60 pounds
  • Ability to work independently and collaboratively in a team environment
  • High school diploma or equivalent
  • Must be legally authorized to work in the United States
Physical Requirements
  • Frequent standing, walking, bending, and lifting
  • Regular operation of forklifts and warehouse equipment
  • Ability to lift and move 50-60 pounds
  • Ability to work in a warehouse environment with varying temperatures and conditions
Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability
  • Employee Assistance Program (EAP)
  • 401(k) with Company Match
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Tuition Reimbursement
  • Parental Leave
  • Additional voluntary benefit options
Apply Today

If you're looking for a career where you can combine customer service, logistics coordination, freight operations, warehouse support, and relationship building, this is an excellent opportunity to join one of Alaska's most trusted transportation companies.

If you enjoy working with customers, supporting freight operations, and being part of a team that keeps Alaska connected, we encourage you to apply today.

Join Carlile and help deliver the service, reliability, and support our customers depend on every day.

Carlile Transportation is an Equal Opportunity Employer, Affirmative Action Employer, and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Carlile is a drug-free workplace and participates in E-Verify.


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