Lockbox Manager Jobs in Tennessee (NOW HIRING)

WHO WE ARE

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name "Helena". We now have 450+ locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few.

ABOUT THE JOB

The Accounts Receivable Manager is responsible for the timely and accurate exchange of customer payment information through the electronic interface between the lockbox bank, Helena's remittance processing system and Oracle accounts receivable with a primary goal of producing accurate customer accounts and statements. This position is also responsible for leading several members of the team.

The employee's primary duty must be the performance of office or non-manual work directly related to the management or general business operations of Helena or Helena's customers. This also includes the exercise of discretion and independent judgement with respect to matters of significance.

WHAT YOUR DAY WILL LOOK LIKE

• Manages timely and accurate exchange of customer payment information through the electronic interface between the lockbox bank, Helena's remittance processing system and Oracle accounts receivable.
• Communicates system failures and monitors resolutions.
• Processes monthly customer statements after all payments are reconciled, communicates with statement vendor to ensure timely printing and mailing and monitors statement schedule to ensure Oracle's prompt user availability.
• Manages the Helena finance monthly funding process including requesting special loan advances, ensuring accurate payment posting, monitoring receipt of funds from Helena finance loan vendors, error correction and return of unneeded advances.
• Develops and communicates team policies and procedures.
• Provides training to location team members.
• Researches and reconciles customer payment disputes.
• Manages the daily workload of the corporate cash application unit.
• Ensures research and reconciliation of exception payment transactions.
• Compiles and maintains statistical data tracking payment volumes by business unit and formats the information into spreadsheets and charts.
• Provides leadership with decision-making information.
• Travels to business unit locations as needed to present and train on the cash application process and other various projects.
• Manages other members of the team.
• May be required to operate a company vehicle.
• Provides excellent customer service to all internal and external customers.
• Other work-related duties as assigned by leader.
• Reliable and regular attendance is required.
• Follows all company policies and procedures.

EDUCATION & EXPERIENCE

• Bachelor's degree in finance, accounting, business or related field is required.
• Five years of related work experience is required.
• Accounts Receivable and Cash Applications experience is preferred.
• Leadership experience is preferred.

SKILLS & QUALIFICATIONS

BEING A LEADER AT HELENA

At Helena, our leaders are expected to demonstrate the same qualities that we value in our employees -- integrity, passion and accountability. In this leadership role, you will be responsible for overseeing other team members. This includes carrying out leadership responsibilities such as interviewing, hiring, training and coaching employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing complaints and resolving problems by following all of Helena's policies, procedures and applicable laws.

WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB

The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds.

BENEFITS AT HELENA

• Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO!
• Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
• Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay.
• Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.
• Three-year vesting on company-match with 1,000 hours of service.
• Up to 15 days paid time-off plus 9 paid holidays.
• Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.
• Free Short & Long-Term Disability.
• Up to four weeks of paid Parental Leave.
• Education Assistance.
• And much more!

For more detailed information about our benefits, visit helenacareers.com/benefits.

STAY CONNECTED TO THE HELENA POWERHOUSE!

Follow us on social @HelenaCareers or visit us at helenacareers.com.

Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.