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Remote Implementation Manager Jobs in Tennessee (NOW HIRING)

Remote - Referral Board

$20 - $27.50/hr

What this job can offer you This is an exciting time to join Remote and make a personal difference ... Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product ...

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How much do remote implementation manager jobs pay per year?

As of May 28, 2026, the average yearly pay for remote implementation manager in Tennessee is $93,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $109,800.00 per year, depending on experience, location, and employer.

What Does a Remote Implementation Manager Do?

As a remote implementation manager, you work from home to direct the implementation of a new system or process in a company or organization. Your duties vary depending on the needs of each client or customer, but you typically lead a team of specialists during an implementation project. In general, your responsibilities include creating a budget for the implementation project, providing necessary training and information, and helping troubleshoot until the new system gets fully integrated. Some implementation specialists help companies transfer to new software, hardware, or network systems, while others specialize in business or manufacturing processes.

What are the key skills and qualifications needed to thrive as a Remote Implementation Manager, and why are they important?

To thrive as a Remote Implementation Manager, you need strong project management abilities, knowledge of implementation methodologies, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management tools (e.g., Asana, Jira), CRM systems, and sometimes relevant certifications like PMP are important. Excellent communication, problem-solving, and organizational skills help foster client relationships and manage cross-functional teams remotely. Mastering these skills ensures seamless client onboarding, timely project delivery, and high customer satisfaction in a distributed work environment.

What are some common challenges faced by Remote Implementation Managers and how can they be addressed?

Remote Implementation Managers often encounter challenges such as coordinating across different time zones, ensuring effective communication with clients and internal teams, and maintaining project timelines without in-person oversight. To address these, it’s important to leverage collaboration tools, set clear expectations, and establish regular check-ins. Proactively managing stakeholder relationships and documenting processes thoroughly can also help ensure smooth project delivery and client satisfaction, even while working remotely.

What is a Remote Implementation Manager?

A Remote Implementation Manager is a professional responsible for overseeing the deployment and integration of products, services, or software solutions for clients, all while working remotely. They coordinate project timelines, manage client relationships, and ensure successful onboarding and adoption of solutions. Their role involves collaborating with cross-functional teams, troubleshooting issues, and providing training and support to clients to ensure a smooth implementation process. Strong communication, project management, and technical skills are essential for this position.

What is the difference between Remote Implementation Manager vs Remote Project Coordinator?

AspectRemote Implementation ManagerRemote Project Coordinator
Required CredentialsProject management certification (PMP), industry-specific knowledgeBasic project management skills, often a bachelor's degree
Work EnvironmentLeads implementation teams, manages client onboarding, oversees project executionSupports project tasks, coordinates schedules, assists with communication
Employer & Industry UsageTechnology, healthcare, software companiesVarious industries including IT, marketing, and services
Search & Comparison IntentUnderstanding roles in project implementation, leadership scopeSupporting roles, coordination tasks, entry-level project work

The Remote Implementation Manager typically oversees project execution, manages teams, and ensures successful client onboarding, requiring certifications like PMP. In contrast, the Remote Project Coordinator supports project activities, handles scheduling, and assists project managers. Both roles are vital in project delivery but differ in responsibility level and scope.

More about Remote Implementation Manager jobs
What are the most commonly searched types of Remote Implementation jobs in Tennessee? The most popular types of Remote Implementation jobs in Tennessee are:
What are popular job titles related to Remote Implementation Manager jobs in Tennessee? For Remote Implementation Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Implementation Manager jobs in Tennessee look for? The top searched job categories for Remote Implementation Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Implementation Manager jobs? Cities in Tennessee with the most Remote Implementation Manager job openings:
Remote Implementation Manager jobs near you

Product Implementation Manager - Billing/RCM

Healthcare Systems and Technologies, LLC

Nashville, TN • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

Open Position: Product Implementation Manager - Practice Management
Location: Remote
Reports To: Client Onboarding Manager
About Us:
At HST Pathways, we're passionate about transforming healthcare. Our innovative software empowers surgery centers to provide care that's not only more cost-efficient but also leads to better outcomes for patients. Backed by Bain Capital, we're a profitable, fully remote SaaS company that's growing quickly and entering an exciting new stage of expansion. With that growth comes opportunity-for us, our customers, and the people who join our team.
What We're Looking For:
We're looking for someone who is authentic, inspiring, and motivated to grow. You're a quick learner who enjoys working in a fast-paced, evolving environment. You value diversity and inclusion and want to be part of a company that puts people first. Our values resonate with you, and you're ready to embody them in your daily work.
In this role, you'll roll up your sleeves and take on a high-volume workload with energy and enthusiasm. You are data-driven and results-oriented, but you also know the importance of building strong relationships and contributing to a positive team culture. Most importantly, you're excited about the chance to make an impact-not only within our company but also in the broader healthcare community we serve.
Why Join Us:
At HST Pathways, you'll find more than just a job - you'll find a place to grow, contribute, and belong. We offer the flexibility of remote work and the stability of a well-backed, profitable company. You'll collaborate with talented teammates who are passionate about healthcare innovation and committed to each other's success.
Responsibilities:
The Product Implementation Manager is responsible for ensuring the successful implementation and adoption of our Practice Management platform and associated product suite for Ambulatory Surgery Centers (ASCs). This role guides clients through the end-to-end implementation process, providing expert support and training to enable efficient use of system features, including inventory management, preference cards, revenue cycle management (RCM), billing, scheduling, reporting, and EHR.
Key responsibilities include configuring system settings, coordinating and conducting both onsite and virtual training sessions, and developing tailored training materials that reflect ASC operations and adult learning principles. The Product Implementation Manager also provides ongoing client support, addresses complex issues with sound judgment, and collaborates with internal teams to ensure a seamless onboarding experience.
Success in this role is measured by building strong client partnerships, driving confident adoption of our solutions, and ensuring sustained satisfaction through high CSAT scores and operational excellence.
  • Deliver onsite, classroom, and remote training on HST Pathways software products, using established tools and methodologies.
  • Lead training sessions for facility administrators, office managers, clinical staff, and physicians, focusing on daily use, administrative functions, and role-specific responsibilities within each application.
  • Create and maintain documentation and educational materials in partnership with the Learning and Development Team.
  • Contribute to curriculum design and training content for product upgrades and new releases.
  • Stay current with training best practices and adult learning methods to enhance learner engagement and knowledge retention.
  • Research third-party vendor integrations to provide operational expertise and ensure seamless interaction with HST Pathways applications.
  • Develop and update operational documentation, internal Knowledge Base content, and application Help Files to support staff and client learning.
  • Collaborate with internal departments to identify content gaps and implement process improvements in client education and implementation.
  • Partner with the implementation leadership team to support achievement of organizational OKRs and KPIs.
  • Troubleshoot and diagnose issues to determine whether they are application-related, escalating to the appropriate vendor when necessary.
  • Represent HST Pathways' mission and values in all client and partner interactions, ensuring customer satisfaction throughout the implementation process.
  • Travel is up to 50% as required to deliver training and client support.

Qualifications:
  • Bachelor's degree preferred.
  • Proficiency in Microsoft Office and related software tools.
  • Background in healthcare, hospitals, or Ambulatory Surgery Centers preferred.
  • Strong public speaking and presentation abilities.
  • Excellent communication skills for both internal and external audiences.
  • Ability to manage multiple tasks and priorities in a fast-paced, dynamic environment.
  • Experience developing, implementing, and maintaining training curricula for new and existing products.
  • Hands-on experience with software implementation and end-user training.
  • Demonstrated success in training and educating peers, physicians, and other healthcare professionals.
  • Subject Matter Expert (SME) in at least one core product or across the full suite of connected care products.

Team Culture + Values:
  • One Team: We win together, support each other, and share credit.
  • Inclusion: We respect differences and welcome every voice.
  • Transparency: We're open, honest, and clear about our goals.
  • Agility: We move fast, test ideas, and learn as we go.
  • Empathy: We listen, care, and anticipate others' needs.
  • Growth Mindset: We stay curious, keep learning, and aim to improve every day.
  • Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work.

Perks & Benefits:
  • Remote work environment
  • Health benefits paid for employees
  • Flexible Paid Time Off Policy
  • 11 company holidays per year
  • Paid parental leave
  • 401K with matching contributions
  • Learning and development allowance
  • A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of "One Team". HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.

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