... Management products and services, including: a. Business Online Banking b. TM Online c. ACH Origination d. Wires e. Positive Pay f. Lockbox g. Cash Vault h. Remote Deposit Capture i. BAI j. EDI k.
... Management products and services, including: a. Business Online Banking b. TM Online c. ACH Origination d. Wires e. Positive Pay f. Lockbox g. Cash Vault h. Remote Deposit Capture i. BAI j. EDI k.
AR & Credit Analyst
West Chester, OH · On-site
Sets credit limits for new and existing customers within assigned authority and refers credit decisions beyond the assigned authority to the Credit Manager. * Assist in Cash Application from Lockbox ...
AR & Credit Analyst
West Chester, OH · On-site
Sets credit limits for new and existing customers within assigned authority and refers credit decisions beyond the assigned authority to the Credit Manager. * Assist in Cash Application from Lockbox ...
Product Owner
Cleveland, OH · On-site
The role involves leading product vision, managing the backlog, and ensuring clear communication ... Lockbox, Remote Capture, or payments transmission systems • Experience working with offshore ...
Product Owner
Cleveland, OH · On-site
The role involves leading product vision, managing the backlog, and ensuring clear communication ... Lockbox, Remote Capture, or payments transmission systems • Experience working with offshore ...
Sets credit limits for new and existing customers within assigned authority and refers credit decisions beyond the assigned authority to the Credit Manager. * Assist in Cash Application from Lockbox ...
Sets credit limits for new and existing customers within assigned authority and refers credit decisions beyond the assigned authority to the Credit Manager. * Assist in Cash Application from Lockbox ...
Accounts Receivable Analyst
Twinsburg, OH · On-site
$22.50 - $28.75/hr
Monitor customer accounts for changes in financial condition and proactively manage risk exposure. Cash Application & Processing * Apply daily customer payments (checks, ACH, wire transfers, lockbox ...
Accounts Receivable Analyst
Twinsburg, OH · On-site
$22.50 - $28.75/hr
Monitor customer accounts for changes in financial condition and proactively manage risk exposure. Cash Application & Processing * Apply daily customer payments (checks, ACH, wire transfers, lockbox ...
... Lockbox bank account, including daily bank file processing into JD Edwards, managing errors, reconciliation, and maintaining effective communication with external partners at the bank. Prepare and ...
... Lockbox bank account, including daily bank file processing into JD Edwards, managing errors, reconciliation, and maintaining effective communication with external partners at the bank. Prepare and ...
... assessing, managing, monitoring, and reporting risks of all types. Essential Duties and ... lockbox, Billpayer, ACH, EMPP and SLK. * Responsible for quality control associated with offshore ...
... assessing, managing, monitoring, and reporting risks of all types. Essential Duties and ... lockbox, Billpayer, ACH, EMPP and SLK. * Responsible for quality control associated with offshore ...
Guest Experience Coordinator
Liberty Township, OH · On-site
$16 - $21/hr
Ensure smooth, professional move-in and move-out experiences by managing logistics and ... Maintain key and lockbox inventory and ensure compliance with access-control procedures and ...
Quick apply
Guest Experience Coordinator
Liberty Township, OH · On-site
$16 - $21/hr
Ensure smooth, professional move-in and move-out experiences by managing logistics and ... Maintain key and lockbox inventory and ensure compliance with access-control procedures and ...
Guest Experience Coordinator
Monroe, OH · On-site
$24/hr
Ensure smooth, professional move-in and move-out experiences by managing logistics and ... Maintain key and lockbox inventory and ensure compliance with access-control procedures and ...
Guest Experience Coordinator
Monroe, OH · On-site
$24/hr
Ensure smooth, professional move-in and move-out experiences by managing logistics and ... Maintain key and lockbox inventory and ensure compliance with access-control procedures and ...
Cash Application Specialist
Cleveland, OH · On-site
$50K - $60K/yr
Apply customer payments received through lockbox, ACH, wire transfers, checks, and credit cards ... management benefits that are second to none. We're a thriving company, and we're looking for driven ...
Cash Application Specialist
Cleveland, OH · On-site
$50K - $60K/yr
Apply customer payments received through lockbox, ACH, wire transfers, checks, and credit cards ... management benefits that are second to none. We're a thriving company, and we're looking for driven ...
Reviews and processes incoming checks or wires through the Default Lockbox. Monitors funds within ... Creates and maintains reports as needed and distributes them to management or third party vendors ...
Reviews and processes incoming checks or wires through the Default Lockbox. Monitors funds within ... Creates and maintains reports as needed and distributes them to management or third party vendors ...
Director, Treasury Operations
$121K - $194K/yr
... lockbox, and check transactions. * Lead collection efforts on aged and complex receivable accounts to improve cash flow and reduce delinquency levels. * Manage relationships with outsourced ...
New
Director, Treasury Operations
$121K - $194K/yr
... lockbox, and check transactions. * Lead collection efforts on aged and complex receivable accounts to improve cash flow and reduce delinquency levels. * Manage relationships with outsourced ...
New
Default Specialist I
Cincinnati, OH · On-site
Reviews and processes incoming checks or wires through the Default Lockbox. Monitors funds within ... Creates and maintains reports as needed and distributes them to management or third party vendors ...
Default Specialist I
Cincinnati, OH · On-site
Reviews and processes incoming checks or wires through the Default Lockbox. Monitors funds within ... Creates and maintains reports as needed and distributes them to management or third party vendors ...
SAP Functional Analyst - Level 3 - FICO S/4HANA RTR
$53.25 - $69/hr
... CO-PA, Lockbox processes, Cash Applications, FSCM and integration to other process areas Sales & Distribution (SD), Materials Management (MM), Production Planning (PP), Business Warehouse (BW)
SAP Functional Analyst - Level 3 - FICO S/4HANA RTR
$53.25 - $69/hr
... CO-PA, Lockbox processes, Cash Applications, FSCM and integration to other process areas Sales & Distribution (SD), Materials Management (MM), Production Planning (PP), Business Warehouse (BW)
SAP Functional Analyst - Level 3 - FICO S/4HANA RTR
Mason, OH · On-site
$53.25 - $69/hr
... CO-PA, Lockbox processes, Cash Applications, FSCM and integration to other process areas Sales & Distribution (SD), Materials Management (MM), Production Planning (PP), Business Warehouse (BW)
SAP Functional Analyst - Level 3 - FICO S/4HANA RTR
Mason, OH · On-site
$53.25 - $69/hr
... CO-PA, Lockbox processes, Cash Applications, FSCM and integration to other process areas Sales & Distribution (SD), Materials Management (MM), Production Planning (PP), Business Warehouse (BW)
Commercial Services Rep I
Cincinnati, OH · On-site
$15.25 - $19.25/hr
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
Commercial Services Rep I
Cincinnati, OH · On-site
$15.25 - $19.25/hr
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
Commercial Service Representative l
Cincinnati, OH · On-site
$15.25 - $19.25/hr
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
Commercial Service Representative l
Cincinnati, OH · On-site
$15.25 - $19.25/hr
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
Commercial Service Representative l
Cincinnati, OH · On-site
$15.25 - $19.25/hr
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
Commercial Service Representative l
Cincinnati, OH · On-site
$15.25 - $19.25/hr
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
Commercial Services Representative I - 11:30am - 8:00pm Shift
Cincinnati, OH · On-site
$15.25 - $19.25/hr
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
Commercial Services Representative I - 11:30am - 8:00pm Shift
Cincinnati, OH · On-site
$15.25 - $19.25/hr
... Management product and service requests to the CSC Implementations Specialists. * Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox ...
Lockbox Manager information
See Ohio salary details
$35.2K - $41.5K
11% of jobs
$41.5K - $47.9K
13% of jobs
$49.9K is the 25th percentile. Wages below this are outliers.
$47.9K - $54.2K
4% of jobs
$54.2K - $60.6K
3% of jobs
$60.6K - $66.9K
5% of jobs
$66.9K - $73.3K
13% of jobs
The median wage is $73.4K / yr.
$73.3K - $79.6K
28% of jobs
$79.6K - $86K
8% of jobs
$86K - $92.3K
4% of jobs
$92.3K - $98.7K
5% of jobs
$98.7K - $105.1K
5% of jobs
$35.2K
$71.8K
$105.1K
How much do lockbox manager jobs pay per year?
What are the key skills and qualifications needed to thrive in the lockbox manager position, and why are they important?
To excel as a Lockbox Manager, you should have a strong background in banking operations, cash management, and team leadership, often supported by experience in financial services or a related field. Familiarity with lockbox processing software, automated clearing house (ACH) systems, and financial compliance protocols is highly beneficial. Exceptional organizational skills, attention to detail, and clear communication help Lockbox Managers effectively oversee daily operations and coordinate with both internal teams and external clients. These competencies ensure secure, efficient processing of transactions and foster a reliable, high-performing lockbox department.
What is a lockbox manager?
A Lockbox Manager oversees the operations of a lockbox processing facility, ensuring the secure and efficient handling of incoming payments for businesses and financial institutions. They manage staff, optimize workflows, and implement security measures to protect sensitive customer information. Additionally, they collaborate with clients to improve processing efficiency and resolve any issues related to payment transactions. The role requires strong leadership, attention to detail, and knowledge of banking operations.
What are some typical challenges a lockbox manager faces in daily operations?
Lockbox Managers often navigate challenges such as ensuring timely and accurate processing of high transaction volumes, managing discrepancies or exceptions in payments, and maintaining robust security to protect client information. They are responsible for motivating and coordinating teams to meet tight deadlines while upholding strict regulatory and compliance standards. Effective communication with clients and internal departments is essential to quickly resolve any processing issues. Overcoming these challenges is key to maintaining client trust and ensuring operational excellence in a fast-paced financial environment.

Other
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First Commonwealth Bank rating
8.1
Based on 13 frontline employees who took The Breakroom Quiz
66th of 170 rated banks
Job description
Handles incoming service calls from Treasury Management clients, or potential Treasury Management clients, having questions regarding their current accounts and/or services. Completes client follow up resulting from inbound calls such as account maintenance, research, and follow up on information requests. Makes outbound non-sales calls to support various Treasury Management initiatives. Implements Treasury Management Products, input pricing and customer training.
Essential Job Responsibilities
1. Performs the onboarding and maintenance of Treasury Management products and services, including:
a. Business Online Banking
b. TM Online
c. ACH Origination
d. Wires
e. Positive Pay
f. Lockbox
g. Cash Vault
h. Remote Deposit Capture
i. BAI
j. EDI
k. Sweeps
l. CDARS
2. Implements Account Analysis pricing as instructed by TMO and/or TM Service Specialist (TMSS)
3. Conducts client training for Treasury Management products and services
4. Assists with demos for potential TM clients
5. Handles incoming service calls from Treasury Management clients including but not limited to:
a. TM Platform access issues and inquiries
b. Troubleshooting
c. Password Resets
d. Existing deposit and loan account inquiries
e. Account inquiries
6. Completes client follow-up resulting from inbound calls (i.e. account maintenance requests, records research, appropriate mailings, outbound calls to other departments, and calls back to clients.
7. Makes outbound client service and support calls.
8. Works with Treasury Management vendors to troubleshoot issues
9. Executes trades for Mutual Fund Sweep product
10. Tests and validates file formats and layouts to ensure system compatibility
11.Initiates and actively participates in client conversations to identify and appropriately address client needs.
12. Identify additional customer needs through interaction and send follow-up to Treasury Management Sales.
13. Performs and documents User Acceptance Testing on TM products.
14. Aids in the development, implementation, maintenance and enforcement of procedures.
Bona Fide Occupational Qualifications
1. High school diploma or equivalent required. Three (3) years of experience in Treasury Management, Accounting or related field is preferred
2. Above average analytical ability.
3. Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills.
4. May be eligible for Telecommuting.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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