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Lockbox Manager Jobs in Ohio (NOW HIRING)

Northwest

Treasury Management Advisor

Columbus, OH · On-site +1

Co-Plan and co-develop strategic initiatives with Manager * Train departmental personnel on new ... Knowledge of Remote Deposit Capture, ACH, Account Reconciliation, Positive Pay, VISA, Lockbox, and ...

Northwest Bank

Treasury Management Advisor

Columbus, OH · On-site

Co-Plan and co-develop strategic initiatives with Manager * Train departmental personnel on new ... Knowledge of Remote Deposit Capture, ACH, Account Reconciliation, Positive Pay, VISA, Lockbox, and ...

ClarkDietrich

AR & Credit Analyst

West Chester, OH · On-site

Sets credit limits for new and existing customers within assigned authority and refers credit decisions beyond the assigned authority to the Credit Manager. * Assist in Cash Application from Lockbox ...

Genesis10

Product Owner

Cleveland, OH · On-site

The role involves leading product vision, managing the backlog, and ensuring clear communication ... Lockbox, Remote Capture, or payments transmission systems • Experience working with offshore ...

ClarkDietrich

AR & Credit Analyst

West Chester, OH

Sets credit limits for new and existing customers within assigned authority and refers credit decisions beyond the assigned authority to the Credit Manager. * Assist in Cash Application from Lockbox ...

Crane Company

Accounts Receivable Analyst

Twinsburg, OH · On-site

$22.50 - $28.75/hr

Monitor customer accounts for changes in financial condition and proactively manage risk exposure. Cash Application & Processing * Apply daily customer payments (checks, ACH, wire transfers, lockbox ...

Fifth Third

Default Specialist I

Cincinnati, OH · On-site

Reviews and processes incoming checks or wires through the Default Lockbox. Monitors funds within ... Creates and maintains reports as needed and distributes them to management or third party vendors ...

Fifth Third Bank

Default Specialist I

Cincinnati, OH · On-site

Reviews and processes incoming checks or wires through the Default Lockbox. Monitors funds within ... Creates and maintains reports as needed and distributes them to management or third party vendors ...

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All JobsLockbox JobsLockbox Manager JobsLockbox Manager Jobs in Ohio

Lockbox Manager information

See Ohio salary details

$35.2K

$71.8K

$105.1K

How much do lockbox manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for lockbox manager in Ohio is $71,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $80,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Lockbox Manager position, and why are they important?

To excel as a Lockbox Manager, you should have a strong background in banking operations, cash management, and team leadership, often supported by experience in financial services or a related field. Familiarity with lockbox processing software, automated clearing house (ACH) systems, and financial compliance protocols is highly beneficial. Exceptional organizational skills, attention to detail, and clear communication help Lockbox Managers effectively oversee daily operations and coordinate with both internal teams and external clients. These competencies ensure secure, efficient processing of transactions and foster a reliable, high-performing lockbox department.

What is a Lockbox Manager job?

A Lockbox Manager oversees the operations of a lockbox processing facility, ensuring the secure and efficient handling of incoming payments for businesses and financial institutions. They manage staff, optimize workflows, and implement security measures to protect sensitive customer information. Additionally, they collaborate with clients to improve processing efficiency and resolve any issues related to payment transactions. The role requires strong leadership, attention to detail, and knowledge of banking operations.

What are some typical challenges a Lockbox Manager faces in daily operations?

Lockbox Managers often navigate challenges such as ensuring timely and accurate processing of high transaction volumes, managing discrepancies or exceptions in payments, and maintaining robust security to protect client information. They are responsible for motivating and coordinating teams to meet tight deadlines while upholding strict regulatory and compliance standards. Effective communication with clients and internal departments is essential to quickly resolve any processing issues. Overcoming these challenges is key to maintaining client trust and ensuring operational excellence in a fast-paced financial environment.

What are popular job titles related to Lockbox Manager jobs in Ohio? For Lockbox Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Lockbox Manager jobs in Ohio look for? The top searched job categories for Lockbox Manager jobs in Ohio are:
What cities in Ohio are hiring for Lockbox Manager jobs? Cities in Ohio with the most Lockbox Manager job openings:
Lockbox Manager jobs near you
TM Client Support Specialist II

TM Client Support Specialist II

First Commonwealth Financial

Powell, OH • Remote

Full-time

Posted 9 days ago

First Commonwealth Bank rating

7.7

Company rating: 7.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

80th of 149 rated banks

Job description

Handles incoming service calls from Treasury Management clients, or potential Treasury Management clients, having questions regarding their current accounts and/or services.  Completes client follow up resulting from inbound calls such as account maintenance, research, and follow up on information requests. Makes outbound non-sales calls to support various Treasury Management initiatives. Implements Treasury Management Products, input pricing and customer training. 

Essential Job Responsibilities____________________________________

1. Performs the onboarding and maintenance of Treasury Management products and services, including:

a. Business Online Banking

b. TM Online

c. ACH Origination

d. Wires

e. Positive Pay

f. Lockbox

g. Cash Vault

h. Remote Deposit Capture

i. BAI

j. EDI

k. Sweeps

l. CDARS

2. Implements Account Analysis pricing as instructed by TMO and/or TM Service Specialist (TMSS)

3. Conducts client training for Treasury Management products and services

4. Assists with demos for potential TM clients

5. Handles incoming service calls from Treasury Management clients including but not limited to:

a. TM Platform access issues and inquiries

b. Troubleshooting

c. Password Resets

d. Existing deposit and loan account inquiries

e. Account inquiries 

6. Completes client follow-up resulting from inbound calls (i.e. account maintenance requests, records research, appropriate mailings, outbound calls to other departments, and calls back to clients.

7. Makes outbound client service and support calls.

8. Works with Treasury Management vendors to troubleshoot issues

9. Executes trades for Mutual Fund Sweep product

10. Tests and validates file formats and layouts to ensure system compatibility

11.Initiates and actively participates in client conversations to identify and appropriately address client needs. 

12. Identify additional customer needs through interaction and send follow-up to Treasury Management Sales. 

13. Performs and documents User Acceptance Testing on TM products.

14. Aids in the development, implementation, maintenance and enforcement of procedures.

Bona Fide Occupational Qualifications_____________________________

1. High school diploma or equivalent required. Three (3) years of experience in Treasury Management, Accounting or related field is preferred

2. Above average analytical ability.  

3. Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills.

4. May be eligible for Telecommuting.

What First Commonwealth Bank employees say

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