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Local Microsoft Help Desk Jobs in Milwaukee, WI (NOW HIRING)

Kyyba

Help Desk / Desktop Support Technician

Pewaukee, WI · On-site

$19.50 - $26.50/hr

Help Desk / Desktop Support Technician (Tier 1 / Tier 2) Location: 1240 Deming Way, Madison, WI ... Microsoft Intune (MDM) experience; Windows Autopilot for zero-touch deployments. * VPN/connectivity ...

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How much do local microsoft help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for local microsoft help desk in Milwaukee, WI is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Milwaukee, WI? The most popular types of Microsoft Help Desk jobs in Milwaukee, WI are:
What are popular job titles related to Local Microsoft Help Desk jobs in Milwaukee, WI? For Local Microsoft Help Desk jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Milwaukee, WI look for? The top searched job categories for Local Microsoft Help Desk jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Local Microsoft Help Desk jobs? Cities near Milwaukee, WI with the most Local Microsoft Help Desk job openings:
Local Microsoft Help Desk jobs near you

Help Desk Associate

MILWAUKEE COLLEGE PREPARATORY SCHOOL

Milwaukee, WI

$18.25 - $24.50/hr

Other

Posted 12 days ago

Job description

Position Summary - The IT Help Desk Associate is an entry-level position providing basic technical support for Milwaukee College Prep’s computer systems, hardware, and software.     The Help Desk Associate will be responsible for day-to-day technical support, escalating more complex issues as needed, and helping maintain IT Asset Inventory.  Strong customer service skills and an eagerness to learn are a must, while experience within a school setting is a bonus.

Essential Duties & Responsibilities

  • Serve as the first point of contact for all things IT related
  • Respond to IT Tickets in a timely manner
  • Maintain detailed documentation within tickets on issues, steps, and resolution
  • Provide excellent customer service via email, phone, and in-person
  • Perform troubleshooting and problem-solving through diagnostic techniques
  • Display a professional disposition and positive attitude
  • Escalate tickets as needed to another IT staff member or to a vendor
  • Exercise good judgement in prioritizing tasks and assignments
  • Ship, receive, and transport broken/repaired device inventory between campuses
  • Other tasks as assigned

Required Knowledge, Skills, & Abilities

  • Confident use of a computer for basic everyday tasks (checking emails, managing files and folders, navigating websites, etc)
  • Basic understanding of computer parts (keyboard, mouse, screen, USB port, etc)
  • Comfortable adapting to new and evolving technology
  • Ambition to grow in IT through certifications, education, and advancement opportunities
  • Ability to explain technical concepts in simple terms for users of all skill levels
  • Strong customer service skills, interpersonal skills, and work ethic
  • High School Graduate or equivalent
  • 2+ years in any role requiring strong communication (customer service, education, etc)
  • Experience using Windows, MacOS, or ChromeOS Operating Systems
  • Familiarity with Google Workspace and/or Microsoft Office (Docs/Word, Sheets/Excel, & Slides/Powerpoint)
  • Valid driver’s license, automobile insurance, and reliable transportation - position involves regular travel between each campus, including occasional transport of IT equipment and inventory

Physical Requirements

  • Regularly required to sit, stand, and walk between work areas
  • Ability to lift and carry up to 50lbs (for transporting IT equipment between campuses)
  • Occasionally required to kneel, bend, or reach when installing/troubleshooting
  • Ability to sit at a desk for prolonged periods and work on a computer

Apply