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Lms Support Jobs in Florida (NOW HIRING)

... LMS), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS ... systems, Business Support Systems, Operating Support Systems, Decision Support Systems, etc.

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Lms Support information

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$5

$18

$32

How much do lms support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for lms support in Florida is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $7.16 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an LMS Support specialist?

To thrive as an LMS Support Specialist, you need a solid understanding of learning management systems, troubleshooting skills, and familiarity with e-learning standards, often supported by a degree in IT, education, or a related field. Experience with popular LMS platforms like Moodle, Canvas, or Blackboard, as well as knowledge of SCORM and basic HTML/CSS, is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure smooth operation of the LMS, enhance user satisfaction, and support organizational learning goals.

What is the difference between Lms Support vs Lms Administrator?

AspectLms SupportLms Administrator
ResponsibilitiesProvides technical assistance, troubleshooting, and user support for LMS platformsManages LMS system setup, configuration, user roles, and content management
Required SkillsTechnical troubleshooting, customer service, basic LMS knowledgeSystem administration, content management, user management
CertificationsOften no formal certification required; technical support experience preferredMay require LMS-specific certifications or IT credentials
Work EnvironmentSupport teams, help desks, technical departmentsIT departments, e-learning teams, training departments

While both roles involve working with LMS platforms, Lms Support focuses on assisting users and resolving technical issues, whereas Lms Administrator handles system setup, configuration, and overall management of the LMS environment.

How to become an LMS support?

To become an LMS support specialist, candidates typically need a background in information technology, education, or related fields, along with experience using learning management systems like Moodle, Canvas, or Blackboard. Developing skills in troubleshooting, technical support, and familiarity with tools such as SQL or scripting can be beneficial, and certifications in LMS platforms or IT support may enhance job prospects.

What are the typical daily responsibilities of an LMS Support specialist?

As an LMS Support professional, your daily tasks usually involve responding to user inquiries, troubleshooting technical issues related to the learning management system, and assisting with user account management. You may also help instructors with course setup, content uploads, and reporting features, ensuring that both learners and educators have a seamless experience. Collaboration with IT and instructional design teams is common to resolve complex problems and implement system updates.

What are the top 5 LMS support systems?

For LMS support roles, popular support systems include Zendesk, Freshdesk, ServiceNow, Jira Service Management, and Salesforce Service Cloud. These platforms help manage technical issues, user inquiries, and ticketing workflows efficiently, which are essential skills for LMS support specialists.

What is an LMS Support specialist?

LMS Support specialists are professionals who provide technical assistance, troubleshooting, and guidance for users of Learning Management Systems (LMS). They help resolve issues related to course access, user accounts, content uploads, and system errors. These specialists often work closely with instructors, students, and administrators to ensure the LMS functions smoothly and efficiently. Their role may include training users, maintaining system documentation, and collaborating with IT teams to implement updates or integrations.
What are popular job titles related to Lms Support jobs in Florida? For Lms Support jobs in Florida, the most frequently searched job titles are:
Infographic showing various Lms Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,039 per year, or $18.3 per hour.

Learning & Development Specialist II (34505)

KLS MARTIN LP

Jacksonville, FL

Full-time

Re-posted 3 days ago


KLS Martin rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Job Summary

The Learning & Development Specialist II plays a key role in driving learning programs that enhance employee capability, performance, and compliance. This role is responsible for program ownership, facilitation, and content development, while partnering with stakeholders to deliver high-quality learning solutions aligned with business goals and regulatory requirements.  

Essential Functions, Duties, and Responsibilities

Program Ownership & Execution 

  • Independently own and manage assigned learning programs from needs assessment through delivery, evaluation, and continuous improvement 

  • Ensure alignment to business objectives, while maintaining consistency and quality across learning initiatives 

  • Monitor program performance and implement improvements based on data, feedback, and evolving needs 

Training Delivery & Facilitation 

  • Facilitate engaging instructor-led, virtual, and blended learning experiences for diverse audiences 

  • Deliver learner-centered sessions that drive knowledge transfer and on-the-job application 

  • Coach SMEs and partners on facilitation techniques and adult learning principles 

Content Creation & Instructional Design 

  • Design and develop instructional materials including ILT, eLearning, and performance support tools 

  • Translate complex or technical content into clear, learner-friendly experiences in partnership with SMEs 

  • Apply instructional design best practices to create effective, scalable learning solutions 

Stakeholder Partnership & Relationship Management 

  • Build strong relationships to understand operational needs and learning priorities 

  • Collaborate with stakeholders to define requirements, align expectations, and manage timelines 

  • Provide consultative input to ensure training solutions drive business outcomes 

Training Needs & Program Alignment 

  • Conduct training needs assessments in partnership with key stakeholders 

  • Align learning solutions with employee development, job readiness, and compliance requirements 

  • Support role-based training pathways that enable skill progression and performance 

Learning Management System (LMS) & Reporting 

  • Manage LMS activities including enrollment, tracking, and completion reporting 

  • Analyze training data to identify trends, gaps, and opportunities for improvement 

  • Generate and share insights to inform stakeholders and optimize learning programs 

Program Evaluation & Continuous Improvement 

  • Evaluate training effectiveness using feedback, metrics, and performance indicators 

  • Identify opportunities to enhance learning experiences and outcomes 

  • Implement continuous improvements to increase program impact and scalability 

Collaboration & Team Contribution 

  • Share best practices and contribute to a culture of continuous improvement 

  • Support team initiatives and contribute to broader learning strategies 

Educational and Experience Requirements

  • Bachelor’s degree in Human Resources, Education, Organizational Psychology, Business, or a related field, with 3–5 years of experience in Learning & Development or talent development, preferably within a corporate or regulated environment 

  • Proven experience delivering training across instructor-led, virtual, and blended learning formats 

  • Demonstrated experience designing and developing training solutions using instructional design methodologies 

  • Proven track record in conducting training needs analysis, designing programs, facilitating learning sessions, and utilizing Learning Management Systems (LMS) to support training delivery and reporting 

Knowledge, Skills, and Abilities

  • Strong facilitation and presentation skills, demonstrating facilitation excellence and the ability to engage diverse audiences 

  • Knowledge of adult learning principles and best practices, supporting instructional design and content development 

  • Ability to translate complex or regulated content into clear, learner-focused materials 

  • Proficiency in Learning Management Systems (LMS) for administration, tracking, and reporting, supporting program ownership and accountability 

  • Strong collaboration and communication skills, supporting stakeholder partnership and relationship management 

  • Ability to communicate effectively and influence others, aligned with communication and influence 

  • Analytical skills to interpret data and improve learning outcomes, supporting a growth mindset 

  • Proficiency with eLearning authoring tools and related technologies 

  • Strong written and verbal communication skills with attention to detail 

Skill Requirements

  • Typing/computer keyboard 
  • Utilize computer software (specified above) 
  • Retrieve and compile information 
  • Maintain records/logs 
  • Verify data and information 
  • Organize and prioritize information/tasks 
  • Operate office equipment 
  • Verbal communication 
  • Written communication 
  • Public speaking/group presentations 
  • Investigate, evaluate, recommend actio

Physical Requirements

  • Sitting for extended periods 
  • Extended periods viewing computer screen 
  • Walking 
  • Reading 
  • Speaking 
  • Hear/Listen
  • Maintain regular, punctual attendance
  • Lifting/carrying up to 20 pounds various items 
  • Repetitive Motions 
  • Writing

Hazards

  • Normal office environment 

What KLS Martin employees say

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